Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,402 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered from cable and cotton before and always been happy with the quality and customer service This time the lights were for a present. Everything was presented really nicely in a sturdy box and well received by the recipient. We have lights in the hall along the picture rail and also in a bedroom, and they look great, they really add to the decor. I also like the way that it is possible to replace some colours to update the colour scheme when we feel like a change.”

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Posted 5 years ago

“Great product, great colours, great service!”

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Posted 5 years ago

“Excellent product - speedy delivery.... what's not to like...?!”

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Posted 5 years ago

“Excellent level of service...wish more companies operated like this....”

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Posted 5 years ago

“Thanks for arranging a very rapid delivery for me.”

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Posted 5 years ago

“I have been using these lights for over 10 years and only now needed to buy a replacement light chain. The new chain is a huge improvement on the old one and arrived quickly despite being ordered a couple of days before Christmas. Excellent customer care and communication over what has been an exceptionally busy Christmas period.”

Cable and Cotton 5 star review on 5th January 2021

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Posted 5 years ago

“Very speedy delivery particularly just before Christmas, great product, the lights look lovely. Like having the options of choosing sets one making up you're own colours”

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Posted 5 years ago

“Fantastic service, arrived within 2 days of ordering. So pleased with our lights, a great addition to our kitchen.”

Cable and Cotton 5 star review on 4th January 2021

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Posted 5 years ago

“I love my lights. Went for light grey and turquoise and they have brightened up my bedroom!”

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Posted 5 years ago

“I bought some of these in France about 3 years ago and loved them so much I was so glad you found me (I say that because it was either Facebook or Instagram).”

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Posted 5 years ago

“So happy with my order will Definately be recommending, quality and colours are fab! Thank you x”

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Posted 5 years ago

“Quick service And delivery Amazing quality Worth the money”

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Posted 5 years ago

“Fantastic - just what I wanted”

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Posted 5 years ago

“Ordering was quick and easy. Was delivered quickly and securely. My daughter loved putting together the lights - I chose the bespoke lights and my own colour options. They look lovely hanging in her bedroom and she is so happy with them. Thank you.”

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Posted 5 years ago

“I bought this as a last minute present to send to USA and to my astonishment it arrived somehow before the 25th! Thank you for being to prompt and for making such great lights.”

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Posted 5 years ago

“Very good product, and prompt delivery”

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Posted 5 years ago

“Absolutely love these lights. I bought a set for every room at Christmas and was sad to take them down! I'm sure I'll find more reasons to get more in 2021! Thank you.”

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Posted 5 years ago

“Love your lights! They look great in both my daughters rooms. Great quality, fab colours and really easy to put together”

Cable and Cotton 5 star review on 3rd January 2021

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Posted 5 years ago

“Fabulous customer service and fast delivery. The lights are beautiful and my daughter is over the moon. Thank you.”

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Posted 5 years ago

“This is my third purchase of Cotton Ball Lights for our home and also purchased a set of the Festoon lights, speaks volumes I believe x”

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Posted 5 years ago

Cable and Cotton is rated 4.8 based on 3,402 reviews