Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,301 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th March 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I stumbled upon these after spying them in someone else's space on Instagram. I loved the unique look of them as well as the cheery light they give off. I combed over the reviews and had no reason to doubt this would be a wonderful product to purchase. I was almost overwhelmed in making a selection with all the beautiful choices available. I decided to do the all white for Christmas, but knew that shipping could take a while across the pond (and in a pandemic, no less). to say I was pleasantly surprised would be an understatement. They came quickly, were well packaged, easy to set up and are stunning. I will be ordering more in the future for a few other spaces!”

Helpful Report

Posted 4 years ago

“Superb product and first class customer service. Problem resolved politely and promptly. Would highly recommend!”

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Posted 4 years ago

“Nice lights - they really brighten up the room. Good website and fast, efficient service. Really couldn't be happier.”

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Posted 4 years ago

“I have bought several sets of indoor lights this year as gifts, both ready -chosen sets and 'pick your own'. All the recipients have been delighted by an unusual gift and the lovely assortment of colours I'd chosen to suit each person. Efficient dispatch each time, including to Spain.”

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Posted 4 years ago

“We have enjoyed our Cable and Cotton lights in our conservatory for many years (our neighbours even make favourable comments about them). We loved them so much, we even put some up on our houseboat. So, when lock down first came earlier in the year, and we desperately needed cheering up, we ordered more lights for our fireplace and wooden beams; they have certainly helped brighten some dark days. Thank you Cable and Cotton for such a wonderful product.”

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Posted 4 years ago

“These are superb, and best of all you can select your own choice of colours . Look elegant when they are positioned.”

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Posted 4 years ago

“I bought some lights several years ago which are great quality and still lighting up my mantle. These new LED ones are fantastic too. Love the longer cords and usb connectors. Still a fantastic choice of colours. Also very quick delivery.”

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Posted 4 years ago

“Excellent service. Replied to an email query efficiently.”

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Posted 4 years ago

“Love them! I was going to order about 10 years ago! Never did, but thought I would this year as I remembered how much I wanted them...”

Cable and Cotton 5 star review on 24th December 2020

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Posted 4 years ago

“Luv my lights,change colours as room colours change 🤗excellent products and fantastic customer service. 5star”

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Posted 4 years ago

“Beautiful lights. Have bought several sets now and never failed to be disappointed. Quick efficient delivery. Excellent customer service. Totally addictive so be warned ....you won’t stop at one set 🤩”

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Posted 4 years ago

“order arrived promptly and was correct and the colours are fabulous”

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Posted 4 years ago

“I ordered the cotton ball lights in November, received a picture from dpd a couple of days later of the parcel on my doorstep, but no parcel to be seen! I was convinced I'd have to write it off as one of those. Decided to email them anyway to let them know, Alexis was really understanding and sent a replacement parcel straight away, which arrived the next day - thank you! They look great, and the build quality seems really good. They are more expensive than other lights, but they have a usb connection and are very energy efficient - I run them off my solar system.”

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Posted 4 years ago

“Fantastic site, fast delivery and great products”

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Posted 4 years ago

“Great product, with a fantastic range of subtle colours. The service is excellent. I keep wanting to buy more sets though..”

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Posted 4 years ago

“Fast, efficient service and the lights are beautiful and well made, i am delighted with them !”

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Posted 4 years ago

“Love these lights they have made my room feel so cozy. I used the customised feature to choose my own colours and they came out just how I pictured.”

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Posted 4 years ago

“Very quick delivery good collection of colour.”

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Posted 4 years ago

“Friendly and helpful customer service, good quality products.”

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Posted 4 years ago

“Found you years ago.... love everything... service and choice excellent.. Will be ordering more in the new year”

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Posted 4 years ago

Cable and Cotton is rated 4.8 based on 3,301 reviews