Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely addition to my sons bedroom, I now feel quite envious and think I will order some for mine!”

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Posted 6 years ago

“Excellent service. The website is easy to use and the delivery was quick. Also I love my lights!”

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Posted 6 years ago

“As always, gorgeous product and easy to assemble. Came packaged well. I’ve used them round the Xmas tree this year. Looks very elegant in the chocolate and gold colours. Thank you Cable and Cotton.”

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Posted 6 years ago

“Third set of lights I have from cable and cotton and I love these ones as much as the others!”

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Posted 6 years ago

“Very prompt service”

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Posted 6 years ago

“The lights look lovely switched off as well as on. Very pleased.”

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Posted 6 years ago

“Beautiful lights! Easy to assemble and look stunning in the children’s playroom. Beautifully made ❤️”

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Posted 6 years ago

“So pleased with everything from the ordering process to the product. The colours are vibrant and close to those shown on screen and very quick delivery. They look great!”

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Posted 6 years ago

“Great delivery time, decent packaging, lovely product. Buying these as presents as so many people have admired my own lights!”

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Posted 6 years ago

“Ordering and delivery occurred very smoothly, and as ever the lights are beautiful and transform the room. If I had one suggestion: sometimes I like your pre-existing sets very much but just would like to add or substitute a colour. It would be good if there was the option to tweak an existing set without first having to figure out what the colours used in it are - they aren't always specified. Actually another - sometimes I don't want equal numbers of all the colours I'm choosing but there is no option to specify (I don't think!).”

Helpful Report

Posted 6 years ago

Dear Sara, Thank you very much for your helpful post and feedback - please do always email us at hello@cableandcotton.com for advice and we can help you with these issues in future. i very much hope you like the lovely lights you chose this time. Yours warmly, Kate

Posted 6 years ago

“My fifth set of lights. Better than ever. A little easier to get the new LED lights on the balls. I change the colour set with the seasons and according to mood. Beautiful on and still good when not lit. Great fun gift too”

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Posted 6 years ago

Dear Judith, Thank you for your lovely post - wow you are a special loyal customer! You have as many sets as i do! I am glad you have got used to the new LEDs now too... Yours warmly, Kate

Posted 6 years ago

“The product is outstanding! The delivery and package amazing! The people are great should there be a problem! Could not rate them high enough 😎”

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Posted 6 years ago

Thank you so much for such a delightful post dear Debbie! So sunny and warm and full of light - like our lovely lights! Enjoy... Yours warmly, Kate

Posted 6 years ago

“So helpful and wonderfully kind person providing customer support”

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Posted 6 years ago

That is so very kind of you dear Neil - we do aim to please! Yours warmly, Kate

Posted 6 years ago

“I just love them!!!! I hadn’t appreciated I needed to make them up myself, but really enjoyed doing it!! They are great quality and look great!!”

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Posted 6 years ago

“Amazing customer service. Would recommend these to everyone they make such a fantastic focal point to my boys bedrooms.”

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Posted 6 years ago

“Really pleased with the new LED lights as replacements for my existing set that I use in my therapy room. My clients always love my lights and this year have got some lovely reds to mix in for a Christmassy feel to the room. Thanks C&C!!”

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Posted 6 years ago

Dear Sarah, Thank you for your lovely post - getting us into the Christmas spirit already! Not long to go now! Enjoy... Yours warmly, Kate

Posted 6 years ago

“The product was beautiful. I am planning to buy more! Very friendly and helpful advice over the phone. Felt you really cared about the product. Thoroughly recommend.”

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Posted 6 years ago

Dear A! Thank you so much for your lovely post - I am glad we could help you choose the right lights for you... We really do care and I am delighted you like the product so much! Yours warmly, Kate

Posted 6 years ago

“Ordered LED lights to replace the string of filament bulbs I'd had for a few years. Was easy to swap the lights with my existing cotton balls, love my upgraded lights!”

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Posted 6 years ago

Dear Anon, Thank you for your lovely post - I am really glad you like the upgraded LED lights! They can really re-vivify the cotton balls with even more light and colour! Yours warmly, Kate

Posted 6 years ago

“Very pleased with product, look great now they are assembled. Quick delivery! Can’t wait to put up all of the lights !”

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Posted 6 years ago

“Wonderful service, wonderful product, very helpful!”

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Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews