Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,337 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,337 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 22nd August 2025

295

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product”

Helpful Report

Posted 1 year ago

“Amazing choice and service”

Cable and Cotton 5 star review on 7th January 2024

Helpful Report

Posted 1 year ago

“Beautiful coloured balls, well packaged and signed Fragile - wonderful decoration and fun to make”

Helpful Report

Posted 1 year ago

“Perfect string of lights, exactly what I wanted, packaged beautifully and delivered really quickly. Thanks!!”

Helpful Report

Posted 1 year ago

“Love the product, great idea. Would have liked a few more blues to choose from. My husband says it looks like molecules and my son says planets. I just said "pretty!"”

Helpful Report

Posted 1 year ago

“Beautiful lights, beautifully packaged. Speedy delivery. Highly recommend.”

Helpful Report

Posted 1 year ago

“Lovely product and speedy delivery - thank you!”

Helpful Report

Posted 1 year ago

“Very helpful and quick delivery. LED lights are the way to go. Cheers”

Helpful Report

Posted 1 year ago

“Our very old lights stopped working after we had decorated the tree (where they looked lovely) I was very disappointed but all was saved by outstanding service from Cable & Cotton. We ordered a new string on the afternoon of 19 Dec and it arrived the next morning. We weren't sure if our old shades would fit but were able to fit them and our decorations were back as before. Thank you for exceptional service”

Helpful Report

Posted 1 year ago

“Bought lights in January and 3 stopped working new cable sent within a few days of contacting”

Helpful Report

Posted 1 year ago

“Love the product, quality, colours, service! Always brilliant!”

Helpful Report

Posted 1 year ago

“Delighted! They arrived really quickly - next day! And they look great. Recommended.”

Helpful Report

Posted 1 year ago

“Wonderful service from this company. I have enjoyed these lights for years and they happily helped me out when my lights failed.”

Helpful Report

Posted 1 year ago

“Awesome as always!”

Helpful Report

Posted 1 year ago

“Packaged well and quickly dispatched & delivered.”

Helpful Report

Posted 1 year ago

“Gorgeous product. Perfect for our babies nursery. Very prompt delivery after ordering”

Helpful Report

Posted 1 year ago

“The delivery was quick, well packaged and the product is great.”

Helpful Report

Posted 1 year ago

“As always, the product & service were fab!”

Helpful Report

Posted 1 year ago

“Fantastic service. I have bought several sets as Christmas presents and they have arrived within 48 hours of ordering. All are beautifully packaged. I know they are an amazing product having had a set up permanently in my lounge for seven years. So pretty.”

Helpful Report

Posted 1 year ago

“The replacement cable is much improved on the original one we were struggling with. It is now easier to slot the balls in over the bulbs without them falling off and the separate switch is also helpful. Package arrived quickly sono problems with getting the lights ready for Christmas.”

Helpful Report

Posted 1 year ago

Cable and Cotton is rated 4.8 based on 3,337 reviews