WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 2,466 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 12th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional customer service and super quick delivery. WOW are a dream!”

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Posted 5 months ago

“Great service arrived on time what a bbq fantastic easy to use folds in seconds easily fits in car boot light and compact recommend this for any one who goes out and about camping caravan brilliant”

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Posted 5 months ago

“Placed order, which was lost by DPD. Another one was dispatched that same day. It arrived the following day, intact. Can't wait to see my husbands face when he opens it, has wanted a smoker for ages!!”

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Posted 5 months ago

“All arrived in agreed timescale and top quality. WowBBQ were very helpful”

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Posted 5 months ago

“Top service quick delivery. My bbq turned up with slightly damaged on the lid. Email them they sent out replacement lid straight away.”

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Posted 5 months ago

“Great service - good response on e mail when I asked a question.”

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Posted 5 months ago

“Best price I could find and absolutely rapid delivery, great service.”

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Posted 5 months ago

“First time customer. Top class very swift service👍”

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Posted 5 months ago

“Fast service and a great product”

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Posted 5 months ago

“Cannot recommend WOWBBQ enough! Patrick was particularly helpful with an enquiry I had about the Weber Slate, and was able to answer questions I had struggled to find answers to online about the materials used on the griddle. Helped make my choice much easier, and was very responsive with getting back to me. The team were also great at keeping me updated on my delivery. In the meantime they even shared some griddle recipes for me to try - the smash burgers went down a storm! Thanks again, will definitely be back when I'm ready to add to the garden kitchen (got my eye on a Gozney next...).”

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Posted 6 months ago

“New Weber BBQ ordered along with a couple of necessary accessories to keep it neat and tidy. Accessories all arrived the next day via DPD who kept me informed however, with 30 minutes to go they then advised me of a problem in my area and one of my parcels was delayed. On receiving the items they had it was the main BBQ unit that had been delayed and the driver wasn’t very helpful so I contacted DPD who were useless, so I rang WOWBBQ and spoke to Patrick who confirmed to me that the BBQ was still in London at DPD’s hub and that it should arrive the next day and that he was extremely sorry for the delay. He said he was in work the next day and would chase it up for me. Patrick did indeed ring to confirm the delivery was taking place and that if there were any issues with the BBQ as it had been in the courier network far to long that they would put things right.”

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Posted 6 months ago

“Great product, speedy delivery”

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Posted 6 months ago

“Great service, had exactly what I needed. Super fast delivery.”

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Posted 6 months ago

“Incredible knowledge, great service and delivery was super fast. Patrick is a legend”

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Posted 6 months ago

“Good service and good product”

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Posted 6 months ago

“I bought the Searwood 600 from WoW and it was very competitively priced and delivered promptly. I am delighted with the all round excellent service and I thoroughly recommend WoW.”

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Posted 6 months ago

“Excellemt customer service. Any questions i asked they where able to answer and when we had a problem with supply of pellets they where able to offer alternatives.”

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Posted 6 months ago

“Best price available on line and free next day delivery, what’s not to like!”

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Posted 6 months ago

“Fantasic service - loved that they send links to videos with tips on how to use your barbecue.”

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Posted 6 months ago

“The ‘bri’ was purchased for our son-law’s birthday, his excellent choice bless him. We are about to use it on 9th May. So far so good. It has yet to be opened. Easy to order but more than a couple of day to be received.”

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Posted 6 months ago

WOWBBQ is rated 4.9 based on 2,466 reviews