WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 2,504 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 12th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The weber barbecue we ordered is a lovely unit. However there was some damage when it arrived (video attached). I also specifically asked for it not to be shipped before 31st May as we were away but it came out and sat in an irate neighbour's hallway for almost a week.”

Helpful Report

Posted 4 years ago

“The weber starter chimney was packed as if I had bought it from a private seller on Ebay. No box just some bubble wrap and what looked like a black bin liner taped together. The chimney was dented because the bubble wrap was not covering the most vulnerable part of the chimney.”

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Posted 4 years ago

“Ordering was simple, delivery was quick, however the packing of items not so good, arrived in a box that was bugling with tape that was just about holding it together. The box for the case now has ridges in it where it has been forced to the bottom of a box it didn’t quite fit in, no care taken when it came to the pick/pack of the order. The box was also left in an unsafe area after I deliberately left instructions blank so that it would be delivered to a person or not at all.”

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Posted 4 years ago

“A bit early to write a positive review as the item arrived faulty, However I have a good communication with Lorcan who has been very cooperative and is trying to resolve the fault. Please return when the item is fully working Bill Gray”

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Posted 4 years ago

“The product was delivered no time but unfortunately, there was only 2 of the 3 legs and no wheels, so it’s been a week and it’s in bits in my lounge. I’m sure it’s not wow bbqs fault but it’s very annoying”

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Posted 5 years ago

“Grill on bbq arrived with broken handle”

Helpful Report

Posted 5 years ago

Hi Ross, We're very sorry to hear that. Very rarely we find that items are damaged in transit by the courier. When this happens all you need do is get in touch with us and allow us to get it sorted out for you. We look forward to hearing from you. All the best, WOWBBQ

Posted 5 years ago

WOWBBQ is rated 4.9 based on 2,504 reviews