Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,721 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Write Your review

Tell us how Workwear Express made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and delivery is top class”

Helpful Report

Posted 1 year ago

“EVERY ORDER I HAVE HAD FROM WORKWEAR EXPRESS , FROM ORDERING, PAYMENT THRO TO DELIVERY HAS BEEN VERY EASY AND STRAIGHT FORWARD.”

Helpful Report

Posted 1 year ago

“Found service fabulous and standard excellent”

Helpful Report

Posted 1 year ago

“Brilliant I called to find out if my return item had arrived they guy I spoke to asked why I returned said item . He re ordered smaller size for me there and yhen received 2 days later. First class to you and your staff”

Helpful Report

Posted 1 year ago

“Easy access to website, search was excellent along with speed of order completion and delivery”

Helpful Report

Posted 1 year ago

“Arrived on time and fits perfectly. Very comfortable trousers”

Helpful Report

Posted 1 year ago

“Very good quality and customer service”

Helpful Report

Posted 1 year ago

“Years ago Fruit of the Loom tee shirts were good quality. Add that to " Workwear " and you'd think good quality, hard wearing. Mistake no.1 Ordered 2 polo shirts. Mistake no.2. DPD no tracking but 3 days later one shirt arrived THROUGH MY LETTER BOX. Contacted customer service to be told that different colours come from different factories. Are you serious? So 2 days later the other arrived. Quality, what quality? Thinnest material ever with loops pulled on reverse side. No logo's involved so sent back for refund. Hope they manage that. The reviews sum up this company!”

Helpful Report

Posted 2 years ago

“One of the worst clothing suppliers I have ever dealt with. They promised delivery dates that were passed and missed by over a month. Upon receiving our custom branded hats, fleeces and jackets, over 50% of the items had very poor stitching and defects on our logos. We were also missing items from our orders, which took over 4 phone calls to resolve. Even members of their sales team said that they did not agree with the way the company was resolving our issues and said it was poorly ran with big supply chain issues. We eventually had hats, fleeces and jackets replaced due to their poor stitching. Would not recommend this company to anyone looking for anything close to high quality work wear.”

Helpful Report

Posted 2 years ago

“Stop 🛑 Des voleurs j’ai payé sur le site, payé mes broderies une fois tous payé on me refuse l’expédition sous prétexte de numéro de tva invalide Stop 🛑”

Helpful Report

Posted 2 years ago

“the subtitles disappear after 4-5 washes 🙈 is there supposed to be workwear??”

Helpful Report

Posted 2 years ago

“At the start the girl was lovely on the phone and promptly dealt with our order. But on receiving the products we found the fitment was different and even the sweatshirt sleeves was different lengths?!? After a few emails and returning the goods they basically said the products was up to standards....... Not a chance! Shame as some of the garments was actually good and was going to continue buying from this company....... but not now thats for sure!”

Helpful Report

Posted 2 years ago

“Terrible customer service, cheap workwear”

Helpful Report

Posted 2 years ago

“Would advise to avoid at all costs. Advertise one delivery date, but week past the delivery date still nothing delivered. Do not trust what Jessica Dolan replies about your orders. She will lie anything just to get you of her back. Cheers for ruining the event 👍”

Helpful Report

Posted 2 years ago

“We placed an order online with Workwear Express on the 19/10 with an estimated delivery date of the 28/10/2022. It is now the 31/10/2022 and the order still hasn't been made and sent. I contacted customer support on the 20/10 to ask to cancel a few pieces off the order as a member of staff has left. I was told this cannot be done because the items are on the embroidery machines. I then asked when the order will be sent and they said it will be dispatched on the 31/10/2022. I have been in contact again today to confirm the order will be sent today to be told the order has not been made yet and will not be sent until the 02/11/2022 which is well past the estimated delivery date. Each time I speak to customer service I get a different story and they blame it on being their busy period. If you cannot meet the estimated delivery dates advertised you need to update them to a realistic time scale. This is my first order with you and will be my last.”

Helpful Report

Posted 2 years ago

“Disgrace of a company , items never delivered . Workwear express said I authorised a delivery to a different address (I didn’t) they won’t provide any proof and I’m now doing a chargeback to get a refund , customer “care” staff couldn’t care less . Never use this sham of a company”

Helpful Report

Posted 2 years ago

“Don't go near them, Very disorganized, Will take your order, and never follow through to deliver them and when they produce them, It will be wrongly designed.. Bad customer service.!!!!”

Helpful Report

Posted 2 years ago

“Absolutely dreadful delivery experience with Workwear Express. They said once it leaves their factory it’s in the hand of the logistics company DPD and nothing to do with them. This is after taking your money upfront. Dreadful service, go to a local work wear company! Had an awful experience with them in 2018 but thought I would give them another go. Will never use them again.”

Helpful Report

Posted 2 years ago

“Very minor issue taken seriously and openly. Great communication from a real person. First time that I have used and this gives me confidence in them and their products, will use again. And excellent value and delivery.”

Helpful Report

Posted 2 years ago

“Ordered items 7th July. By 22nd nothing had arrived. Called them and they said items had been dispatched 9th July despite our online account saying the order was pending. They'd no tracking information. After investigation they said the delivery company had attempted delivery twice. Items had been returned to stock and reassigned. No more stock until 22nd Sept. We never received any caller cards / emails to say delivery had been attempted. Also, we have a sign on the door which asks for parcels to be left in the parcel box if no one is here. Not impressed. Will not be using this company again.”

Helpful Report

Posted 2 years ago

Workwear Express is rated 4.2 based on 3,721 reviews