Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,723 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst company!! The Printing wasn’t as promised. They lost some orders and tried making excuses saying “they didn’t have the stock at the time”!! So eager to take my money.”

Helpful Report

Posted 5 years ago

Hello, Could you please contact our customer service team with your order number so that we are able to gain more information on your order so that we can help resolve any issues you have had. Many Thanks

Posted 5 years ago

“Customer service is absolutely abismal!! Order came over two weeks late! Also printed our personalised logos in the wrong colour when specified otherwise. Print in the back game at a ridiculously small size. Also they had the audacity to not send 15 of the hoodies and sweatshirts we ordered and when we asked for it to be sent they simply told us they didn’t have it and that we needed to contact DPS!! Then found out later that It was left in their production offices! So they had lied to us when the fault was with them! When asked for a reprinting as they printed them incorrectly, they refused and didn’t get back to our team at all! When we asked for compensation they refused as well, despite sending incorrect stock and not the right quantity either. They were incredibly difficult to work with, contact and receive our paid products from. Customer service regarding this whole issue has been ridiculous to say the least and not something you would expect from a professional company. Would not recommend AT ALL! Still looking to enquire about compensation or reprinting. Delivery came late, incorrect logo and missing items! Don’t waste your money here!!!”

Helpful Report

Posted 5 years ago

Hello, We have looked into your order and can advise that it is currently being dealt with by our customer service department, they will contact you when they have more information in regards to your order. Many Thanks

Posted 5 years ago

“Really bad service, we ordered bulk hoodies (about 200 for a show), none of the hoodies came on time for the show, and when we asked for a refund they outright refused. Keep in mind that every performer paid about £30 each for the hoodies - the printing was awful so now we have to keep awful looking hoodies that we did not get to wear for the show on time and not get our money back. DO NOT WASTE YOUR MONEY ON THIS WEBSITE PLEASE.”

Helpful Report

Posted 5 years ago

Hello KV, Please contact our customer service team or through our social media channels with some information in regards to your order number so that we can look into this further for you. Many Thanks

Posted 5 years ago

“Extremely disappointed with what we got. Wasn’t as we expected the product to be. Was delivered later than was told as well. Not happy at all.”

Helpful Report

Posted 5 years ago

Hello, Please contact our customer service team with your order number and we will be able to look into your order for you. Many Thanks

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Ordered my work shoes they came very quickly and They are very comfortable and lightweight to wear”

Helpful Report

Posted 5 years ago

“I ordered my items and paid immediately, after hearing nothing from you I telephoned and you said you had not received payment. I had to send proof of payment which after many phone calls you agreed I had paid. I received my goods about three weeks later !! The invoice showed I overpaid, I again re-contacted you and you promised to sort out the refund, still waiting one week later.”

Helpful Report

Posted 5 years ago

Hello Philip, We are sorry that you have not yet received a refund for your order over payment; it has now been processed and will be with you no later than the standard 3-5 days for the refund to process. Many Thanks

Posted 5 years ago

“I ordered a pair of work shoes and the service was superb unfortunately I needed a bigger size when I tried them on and contacted Workwear with a view to exchanging them their help was exceptionally 1st class and very easy to follow instructions on how to exchange them. I will certainly highly recommend them and shall be dealing with them again in the future.”

Helpful Report

Posted 5 years ago

“Quick and efficient. We used our company logo and had text embroidery on the breast of our PPE jackets, the finish was to a superb standard with quick delivery. Highly recommended!”

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Posted 5 years ago

“Work boots fit well, quick delivery, excellent service”

Helpful Report

Posted 5 years ago

“Good standard of work wear, excellent customer service, both on their live chat and via email from the design team. The design process was easy and the design team were extremely helpful in assisting us gain what we were looking for. The parcel was couriered and showed up not damaged and all items within, with nothing missing. Would highly recommend Workwear and we will use again in the future.”

Workwear Express 5 star review on 19th February 2020

Helpful Report

Posted 5 years ago

“Great product and service! We had an urgent requirement and the whole process was dealt with quickly and efficiently. Thank you!”

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Posted 5 years ago

“I have recently had two new hooded tops with the work logo on the front and the back. Really think quality materials and the embroidery is spot on. Would definitely recommend these to others”

Helpful Report

Posted 5 years ago

“I have perchased sevaral items from Workwear Express and find them of excellent quality.”

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Posted 5 years ago

“Helpful staff, easy process good quality products at a good price.”

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Posted 5 years ago

“My jacket arrived on time. Was in good condition and was exactly what was ordered. A very prompt service. Thank you workwear.”

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Posted 5 years ago

“Great service, speedy delivery”

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Posted 5 years ago

“If I could give 0 stars I would... Worst experience of my life! Too busy sending out spam mail rather than dealing with issues that they have caused. I made an order and after digitising the logo they told me the product was out of stock so they took about £70 from me for one item, and only refunded £15 which was a fraction of what I deserved back; despite the inexpensive red of my order, I will be working on a civil claim against workwear express.”

Helpful Report

Posted 5 years ago

Hello Elvin, Our ordering process is to make sure the logos are approved before stock is brought in, due to this the stock levels can change but if that ever is the case we do inform you as soon as possible as we have a team who solely look after this sector. In regards to the refund that is currently being looked into by the customer service and accounts team and they will be in touch shortly. Many Thanks

Posted 5 years ago

“Quite expensive for a work Jacket but a great well made bomber Jacket and as we all know ? You only get what you pay for.”

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Posted 5 years ago

“Great service arrived very quickly. They fit well, husband very pleased.”

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Posted 5 years ago

Workwear Express is rated 4.2 based on 3,723 reviews