Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,723 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used Workwear Express for our school uniforms for the past 4 years, and have always received what we wanted.”

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Posted 7 years ago

“I wanted a logo on the left breast and website on the back of my Items. polo shirts came correct but Jackets and fleeces had the logo embroidered both front and back with no website. I checked that the approval they sent me was correct and it was. I emailed them with photos and asked what can be done. after not hearing anything for two days I called to see what was happening. I was told someone would call me the next day. The next day someone emailed me asking when they could arrange DPD to collect them. That was all. Not saying if the correct items will be done asap or anything. I said they could pick it up the following Monday. As it stands at the moment I have not received verification if this is happening, even though I have emailed to ask, or had any reply as to how they are sorting out the issue. They have appalling customer service. They should be sorting this out as quickly as possible for me, but they don't seem to care. Use someone else.”

Helpful Report

Posted 7 years ago

“One of the items ordered was embroidered incorrectly and I found the returns and correction process poor and not workable. I had used them a few times up to this problem and feel that you get to know a company on the way they deal with problems and I will not be using them again....”

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Posted 7 years ago

“Stormdri reversible 4000 jacket. Terrible Terrible service. This jacket was advertised as 47inches. I was 46 inches around chest. I read the previous review, which said the jacket was on the small side. So I went with the 47inches. When the jacket arrived it measured 54 inches around the chest. The give or take tolerance was +|- 1. I then entered into a tiresome exchange of emails with workwear express. Whereby the jacket was sent back to me after sending it off. With an email just stating it’s correct! No evidence to suggest they had indeed measured it. I had sent pictures of the measurements along the stormdri spec sheet measurements showing you how to measure the jacket correctly. I am so surprised by their reluctance to help, when they are at fault for advertising the correct size. Even the largest size Jacket only measures 53inches. Lord knows what that jacket actually measures. A terrible company that took so long to order and wait for the thing anyway! Not willing to correct a mistake because it was personalised. Now I am expected to wear a jacket that drowns me. A real shame because had they done the right thing in the first place they would have had all my business, all for the sake of £62. Beware and stay away from this company if you can. On the other hand clothes2order have been a dream and nothing is too difficult for them - a proper business. Thanks workwear express but no thanks. Never again!! If I could give it 0 stars I would”

Workwear Express 1 star review on 16th January 2018

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Posted 7 years ago

“Still have not received my hi viz jacket nearly two months since I put in my order”

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Posted 7 years ago

“Really happy with the quality of the embroidered polo shirts I've ordered recently. Also think the live chat function on the website is excellent - makes it very quick and easy to communicate with them. Fulfilled both my orders quickly and shipping to France was reasonable and also quick. Very happy!”

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Posted 7 years ago

“I was really happy with my porches even I got some delays, but customer service was really helpful and they help me to deal with my proches issues. Thank you. High recommended”

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Posted 8 years ago

“Really happy with proches, customer service been very helpful, was a bit delays on my porches but I am successfully happy. Recommended”

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Posted 8 years ago

“When we first started using Workwear Express the quality of the personalisation and the service was excellent. Sadly, the last two or three times we have used this company, the quality of the personalisation has been poor. The embroadery department havs also made a number of errors after failing to read the notes provided with the order. Time to take our business elsewhere!!!”

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Posted 8 years ago

“Fantastic value and quality would definitely use again”

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Posted 8 years ago

“Excellent products and fast delivery.”

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Posted 8 years ago

“The printed logo's were not straight, when I complained it was dealt with quite slowly, the replacement items also arrived after the date promised. I have washed the items that I purchased all together as they are all black and the logo's have discoloured. I haven't complained again as I'll just buy new ones from another company.”

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Posted 8 years ago

“Placed order on website which was very easy to do and was informed at all stages what was happening with my order”

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Posted 8 years ago

“Easy to contact and quick response when I had a query. Fast delivery. Overall excellent service”

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Posted 8 years ago

“Great quality, great service. Bought white shirts for my daughters school uniform. Thanks”

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Posted 8 years ago

“Excellent service from your friendly staff”

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Posted 8 years ago

“Orders sorted in no time and all the staff especially Web team were really helpful”

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Posted 8 years ago

“Easy to order, quick service and the product was just what we wanted. Pricing very fair too.”

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Posted 8 years ago

“I had ordered the wrong size so had to return. This was all done very quickly and a suitable size sent out within the week”

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Posted 8 years ago

“The staff were friendly and I made a return and exchange quite easily. The delivery was also very quick”

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Posted 8 years ago

Workwear Express is rated 4.2 based on 3,723 reviews