Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,723 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Metrics

Info

4.2

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Workwear Express:

Get your own range of personalised clothing with free logo and free delivery all at the best prices the market.

Take a look at our free logo bundle deals for yourself and see exactly what we mean. Visit us using the link below.

Specialists in Personalised Workwear, Uniform and Promotional Clothing

We are unique in our industry in that we provide a full service, whether you are a large company looking for a complete uniform service or looking for promotional clothing and leisurewear.

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful company to work with for customer service would avoid, I certainly will never use this company again they are incompetent”

Helpful Report

Posted 8 years ago

“Very disapointed in the quality of the material as the TSHIRTS shrunk on the first 30% wash.”

Helpful Report

Posted 9 years ago

Hi Anthony, Thank you for taking the time to leave a review of your experience with us here at Workwear Express and we are sorry to hear about the issues you've had with the quality of the t-shirts you received. We do offer a returns service in which we can arrange to have the garments returned to us for a full inspection to be carried out. If we find the quality of the t-shirts to not be of the standard we expect of all garments we provide for our customers, we will look to replace these garments or provide a refund. If this is something you would like us to arrange for you, please feel free to give us a call on 0800 028 5867. Warm regards, John Workwear Express

Posted 8 years ago

“Still waiting on my order”

Helpful Report

Posted 9 years ago

Hi John Thank you for taking the time to leave a review with us. We sincerely apologise for the delay you've experienced with your order. This was caused by an internal error which resulted in your order being sent to the incorrect address. We have rescheduled your order and it should be delivered to you tomorrow. If you would like to discuss this further or there's any further assistance we can provide, please don't hesitate to give us a call on 0800 028 5867. Warm regards, John Workwear Express

Posted 9 years ago

“An absolute farce from start to finish, I don't think I've ever had such a bad experience with a company like this. Incorrect items quoted and shipped, repeated mistakes and typos in artwork proofs for sign off, mistakes in final print despite assurances proofs were correct, repeated failure to deliver goods as promised, and completely indifferent sales staff who refuse any responsibility for correcting problems. There are plenty of companies providing workwear - I'd highly recommend you use somebody else.”

Helpful Report

Posted 9 years ago

Hi Adam, Thank you for taking the time to leave a review of your experience with us here at Workwear Express. We appreciate all reviews left by our customers and use each point raised to constantly improve all aspects of the Workwear Express experience. We apologise for the issues you've experienced in regard to both artwork approval problems and the error in application. We have been, and will continue to, look into the issues you've raised and put practices in place to prevent these occurring for current or future customers. We are pleased to see that you have had regular contact with our customer service team over the last 24 hours who will work diligently to do everything in their power to resolve the situation as soon as possible. If you have any questions or there's anything else we can help you with, please feel free to give us a call on 0800 028 5867. Warm regards, John Workwear Express

Posted 9 years ago

Workwear Express is rated 4.2 based on 3,723 reviews