Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,155 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“First class service in every way,received everything as ordered,reasonable delivery charge,delivered on time,good products at reasonable prices,what more could you ask for thanks”

Wonderland Models 5 star review on 2nd November 2025

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Posted 1 month ago

“Wonderland Models is my number 1 go to store for my models and I have purchased several in the last few years without any problems at all! My ONLY criticism is of the website. I can order by scale size which is always listed, BUT, I would also prefer at least the actual length of a model in CM/Inches as without knowing the length of the original object, say the length of a ship, the 'scale' is insufficient to tell me quickly, how long the model is before ordering. Anyway, keep up the good work; always a prompt service.”

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Posted 2 months ago

“I have dealt with Wonderland Models (WM) on several occasions now and have always received the same first class service. On this occasion one of my choices was temporarily unavailable. WM let me know immediately and offered options. As I wasn’t in a hurry I was happy to wait until the order could be fulfilled. It was only a matter of a couple of days and WM kept me fully updated. This is good customer service which other companies would do well to replicate. The order arrived very well protected (as always). I am very happy to recommend WM. Their stock is very diverse and their prices are competitive.”

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Posted 2 months ago

“I have recently returned to modelling after a long break. Big thanks to the staff at Wonderland models. I will definitely be returning.”

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Posted 2 months ago

“A first-time customer so was a little hesitant buying online but no hesitation was needed. Very prompt delivery, well packaged and importantly the item was perfect. Thank you and will be a returning customer.”

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Posted 2 months ago

“Great product and very quick delivery”

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Posted 2 months ago

“Been looking for a shop like this for ages,so realy pleased to have found wonderland models . Great selection of great stuff . Bought a scania R620 kit with remote and sound-lighting kit . Easy to folow instructions ,looks runs and sounds like a real one . Also bought a tube trailer kit , looks great as well . Great back up , I will certainly be back to shop here .”

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Posted 2 months ago

“The shipment was secured and everything arrived undamaged. Great service during order processing.”

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Posted 2 months ago

“I ordered a catalog, easy to do , it was delivered 2 days later, perfect.”

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Posted 2 months ago

“Amazed to see a model kit this cheap, all brand new and all there. Will be ideal now the dark nights are here”

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Posted 2 months ago

“Bought the set as a Christmas present for my son so I can't say how it went together etc but he was extremely excited for it and is thrilled by the concept so thank you for that and I'm surprised and very glad how quickly it was delivered too.”

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Posted 2 months ago

“All items available and delivered on time, in good order - great company to deal with”

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Posted 2 months ago

“Great service and prices.”

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Posted 2 months ago

“As a first time user I was very impressed by the prompt service. I had an item which was found to be out of stock, but this was satisfactorily managed by Wonderland by identifying suitable replacement items.”

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Posted 2 months ago

“Excellently packaged! The model kit was firmly supported with carton packaging within the parcel box, not just thrown in and sealed. Good to know that care is taken.”

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Posted 2 months ago

“Thank you for my recent order, ordered it as really wanted it ASAP for the family over half term, arrive dthe next day just after lunch which was perfect. Excellent range of slot cars and models as always.”

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Posted 2 months ago

“I recommend wonderland models as they do a quick despatch time and the items were well packed. I am really pleased with my purchases and the service I received”

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Posted 2 months ago

“Great deal on sale Churchill Bridgelayer and it arrived quickly and well packed 😀”

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Posted 2 months ago

“I placed my order on Sunday evening and used the next working day delivery service, my parcel arived on Tuesday morning, and i had a text from the courier firm to tell me the delivery time slot,fantastic service as always. Thanks again.”

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Posted 2 months ago

“I've been shopping here for the last 4 years or so, having re-discovered a childhood hobby for model building during Covid. The range of kits for sale is really good, it's easy to find something that I want either Online or via a browse in the shop.”

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Posted 2 months ago

Wonderland Models is rated 4.9 based on 6,155 reviews