Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,262 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,262 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Apart from the slight delay for a model delivery due to the Christmas busy period Wonderland Models have been very prompt in their deliveries and have been proactive in their e-mail information. Very happy with the overall experience”

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Posted 2 years ago

“Purchased all the 2024 schleich horse Good price Great service.”

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Posted 2 years ago

“received what i ordered in good time and have always had good service from them in past orders”

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Posted 2 years ago

“What can I say about this shop, well I say I'm very happy with wonderland models, the delivery came as on time & I'm very happy with the product & prices.”

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Posted 2 years ago

“Very quick dispatch of orders very impressive”

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Posted 2 years ago

“The mail order service is an efficient no fuss operation. Goods well packed and timely with Excellent bargain offers”

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Posted 2 years ago

“All ways were kept up to date. As just getting back into making models again (after about 30 odd years) site was easy to use and the descriptions were all ok will be buying more as get more comfortable again.”

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Posted 2 years ago

“Very friendly service quick delivery and well packaged”

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Posted 2 years ago

“Yes very good. Post is on time.”

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Posted 2 years ago

“Good fast reliable service”

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Posted 2 years ago

“Great Company, Great Service, would buy again.”

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Posted 2 years ago

“More range than Amazon and found a niche model easily. Delivered in 2 days right before Christmas beating Amazon by nearly 2 weeks. Clear descriptions e.g. for scale compared to other sites. Very impressed.”

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Posted 2 years ago

“Model purchased for Dad's Christmas. Arrived quicker than an Amazon parcel and was delivered to me rather than discarded on my doorstep. Well packaged with absolutely no damage to the model box. Thankyou. Reminds me, must loom at what offers you have on just now.”

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Posted 2 years ago

“No problems from ordering to receiving goods”

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Posted 2 years ago

“Hi There. On my most recent order I requested for the package to be left in the Porch if there was nobody at home, the package was del'd yesterday but left with a neighbour, would have been quite okay to leave it in the Porch. Regards, Jon.”

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Posted 2 years ago

“A very good, fast,reliable seller,with good communications.”

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Posted 2 years ago

“Great service. Products arrived quickly and securely parcelled. Would definitely recommend this retailer.”

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Posted 2 years ago

“The service from Wonderland Models is excellent. Fast delivery, superb packaging and in touch through email all the way from selling to sending. My number 1 go to model shop.”

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Posted 2 years ago

“Competitively priced, very quickly deliver over New Year, and a great selection. Perfect.”

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Posted 2 years ago

“This is not the first time we have ordered from wonderland models and it won’t be the last. Their service is excellent. They have used DPD for all their deliveries to us and they are also an excellent courier. Their goods are quality.”

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Posted 2 years ago

Wonderland Models is rated 4.9 based on 6,262 reviews