Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,251 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,251 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Originally I had ordered a kit that was out of stock and was contacted by Wonderlands customer service They could not have been more helpful and laid out my options very clearly I ended up ordering an alternative which was on back order but very quickly delivered- carefully packaged and the delivery process very well communicated I would definitely recommend Wonderland Models !”

Helpful Report

Posted 1 year ago

“ICM 1/48 figures have great detail and are very useful as I use them to create photo vignettes of my completed aircraft models. So being in stock at Wonderland models is handy. DPD delivery is always reliable.”

Helpful Report

Posted 1 year ago

“First class products very good customer service and next day delivery highly recommend.”

Helpful Report

Posted 1 year ago

“Easy to order, fast to arrive!”

Helpful Report

Posted 1 year ago

“Really good swift service.”

Helpful Report

Posted 1 year ago

“as a first-time customer, I was very impressed with the speed at which my order was dispatched and received I will be ordering from you in the future and I can say excellent service”

Helpful Report

Posted 1 year ago

“Prompt service and kept notified of delivery.”

Helpful Report

Posted 1 year ago

“Their web site is easy to use, speaking as a pensioner I've always had good service and prompt deliveries which are always well packaged all round excellent company”

Helpful Report

Posted 1 year ago

“Superb service have used before and will use again”

Helpful Report

Posted 1 year ago

“Arrived on time and good value.”

Helpful Report

Posted 1 year ago

“An excellent service, easy to place the order, track progress and arrived very quickly. Thank you”

Helpful Report

Posted 1 year ago

“Despite living in France, I visit this shop at least twice per year. Great choice in both kits and ancillaries. I recently purchased one of their sale kits, fast (UK) delivery. Roll on the revamped retail export tax rebate scheme.”

Wonderland Models 5 star review on 28th February 2024

Helpful Report

Posted 1 year ago

“Have purchased a couple models through this company. Always produced on time.”

Helpful Report

Posted 1 year ago

“Excellent, friendly customer service and really prompt delivery. There was an issue with stock and it was handled brilliantly. Will definitely be a repeat customer.”

Helpful Report

Posted 1 year ago

“Very pleased Regards Lee”

Helpful Report

Posted 1 year ago

“great service and quick delivery”

Helpful Report

Posted 1 year ago

“My order was placed at the last minute and the customer service I received was excellent. Enabled the order to be fulfilled and delivered in time for my needs. Would not hesitate to order from again.”

Helpful Report

Posted 1 year ago

“First class service fast delivery and very good stock”

Helpful Report

Posted 1 year ago

“A great service from Wonderland Models as always, and would highly recommend.”

Helpful Report

Posted 1 year ago

“Product exactly as described , fast service , good communicatios. Many thanks.”

Helpful Report

Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,251 reviews