Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,511 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“I Don't usually do these reviews but I have to say that Wonderland's service was brilliant and I shall look forward to buying more boat kits and sundry equipment from them. You are welcome to quote me! Peter”

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Posted 2 years ago

“Hi, On Thursday, I was tracking my order to be delivered, I went outside to see if I could see the dpd van and I saw him coming around the corner onto my street, he stopped and made a delivery to another address, then I got a message on my phone saying....' sorry we have missed you, Adeel won't be back today, we'll be back on Fri 04 Aug, I thought what the hell is going on as he hadn't even been to my address. So it's no wonder that people get fed up with dpd when they don't even deliver parcels. If I hadn't gone out, I would have had to wait another day. This is not acceptable as you pay for your products to be delivered to your customers. You might need to review your position with DPD, how many more customers have been let down like this i wonder”

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Posted 2 years ago

Mr Oliver, Just to follow up on my phone call, we are sorry to hear of the problem you had with DPD and we are glad to know that you were able to contact the driver and get your parcel and everything is OK. We will pass your comments on to DPD.

Posted 2 years ago

“I've ordered many things from Wonderland Models and every one has been securely packaged and always delivered on time. Service is second to none”

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Posted 2 years ago

“Very fast return”

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Posted 2 years ago

“Fantastic customer service. Fast delivery as specified.”

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Posted 2 years ago

“Just the best service available anywhere! Orders always correct and delivery so fast.”

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Posted 2 years ago

“This was my first purchase from Wonderland Models I bought the Jet Engine plastic kit - because I was an engineer with RR The website was excellent and very easy to navigate Placing the order was simple and efficient Order arrived within two days of order and was securely 'wrapped'”

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Posted 2 years ago

“Have brought several models and accesories from wonderland models excellent service can’t fault them highly recommend them”

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Posted 2 years ago

“Great service and quick delivery”

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Posted 2 years ago

“My third order with Wondereland Models. Yet again prompt delivery and well packaged - just what you expect.”

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Posted 2 years ago

“Item received as described in good time will try again . Thank you for your good service.”

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Posted 2 years ago

“Large choice , Great prices and very quick delivery”

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Posted 2 years ago

“As per usual, the gang at Wonderland manage to have what I needed, when I needed it, and at a very reasonable price too! All the more potent now, as Revell.de does not deliver outside the Eurozone - i.e. us here in the UK!!! So keep that in mind when you see a Revell kit you'd like, check here with Wonderland first, and save yourselves unnecessary angst!”

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Posted 2 years ago

“Great choice of model and R/c kits, The website is easy to use, and delivery was next day. my second purchase, and will definitely be back again”

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Posted 2 years ago

“Exellent service very satisfied wont be starting model until winter will you be getting Notra Dam in stock soon/?”

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Posted 2 years ago

“First time I have dealt with Wonderland models and was very impressed with the speed of both the transaction and the delivery,any enquiry I made was answered swiftly and courteously , excellent experience well done”

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Posted 2 years ago

“As always very prompt service from Wonderland Models. Every time I have used them they have always had what I need in stock and delivery is always professional and on time.”

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Posted 2 years ago

“Very good work over there guys, keep it up, thank you very much for the great service, personally packaging all deliveries allows for more versatility, for example, I ordered paints with my Tamiya model kit and the packager insightfully put the paint in the model kit box saving packaging and time”

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Posted 2 years ago

“Ordered paints. Said 2 days delivery but came next day. Brilliant service”

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Posted 2 years ago

“Order quickly processed and delivered by courier within 3 days of ordering Definitely will be using again for modelling materials”

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Posted 2 years ago

Wonderland Models is rated 4.9 based on 6,511 reviews