Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,212 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,212 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Great customer service and communication. Swift delivery with well packed items. I will definitely be using Wonderland Models for supplies in the future !!!”

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Posted 11 months ago

“excellent company ordered from them multiple times and always happy with products/price and service”

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Posted 11 months ago

“I really like using your store, you have absolutely everything I need for my hobby needs, your staff are great as well (particular credit to Paul and a guy with a beard (didn’t catch his name) who were extremely helpful and friendly)), your staff really do go above and beyond and understand the products on sale very very well. One minor criticism of your store, it might be worth looking into stocking higher end brushes, I bought Winsor and newton series 7 brushes at the Edinburgh art store which are (in my view) the gold standard for miniature painting and I am not alone in this view, you might want to consider stocking these as I am certain they would be a good seller.”

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Posted 11 months ago

“Great quality models at a very decent price and with great service. Thanks”

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Posted 11 months ago

“Always get excellent all round service from Wonderland Models. Well packed items, quickly dispatched and notifications at each stage of dispatch to delivery. Highly recommend purchasing from Wonderland Models. Keep our Models shops going! *****”

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Posted 11 months ago

“Very impressed with the service.”

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Posted 11 months ago

“Fab purchase, arrived on time, well packaged with no damage. Thanks”

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Posted 11 months ago

“5 star. One item out of stock was substituted without fuss and importantly, I was kept up to date and did not effect prompt delivery. As an aside, some old model magazines were repurposed as packaging. Much more interesting than bubble wrap.”

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Posted 11 months ago

“Absolutely brilliant, from customer services through to delivery. Will definitely be buying more items from these guys!! 10/10.”

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Posted 11 months ago

“Excellent website , great customer service. recieved the order next day.”

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Posted 11 months ago

“Incredible service - Roderick in particular. Helpful, friendly, speedy, and couldn't be more accommodating. Thank you!”

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Posted 11 months ago

“Great service and range of products at competetive prices with more often than not next day delivery. Very satisfied and will continue to use their services”

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Posted 11 months ago

“Top quality service, took less than 24hours to arrive.”

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Posted 11 months ago

“Excellent products and service.”

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Posted 11 months ago

“always helpful when you phone nothing is ever any trouble for them great team.”

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Posted 11 months ago

“Fantastic customer service and delivery!”

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Posted 11 months ago

“1/35 Elco PT Bboat. Ordered early Tues, delivered early Wed, with good communication at each step of the process ! Expertly packaged and wrapped, took about 10 minutes to get into it 🤣 To paraphrase: I'm going to need a bigger desk, this thing is huge. 😳”

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Posted 11 months ago

“well packed, arrived in good time, using DPD meant a smooth polite and reliable delivery. Doubtless I will be back.”

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Posted 11 months ago

“Excellent Service, Arrived promptly,Really happy overall.”

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Posted 11 months ago

“You can depend on their good service, and items to arrive on time”

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Posted 11 months ago

Wonderland Models is rated 4.9 based on 6,212 reviews