Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,682 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“First time I have used WM, and found them really good. They have a substantial stock of models and ordering online was straight forward. I order two WW1 aircraft from eduard through them and I am not disappointed. They arrived in good time, well packaged and the price was way better than for an airfix equivalent.”

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Posted 1 year ago

“My products arrived promptly and without fuss.”

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Posted 1 year ago

“The employees and service provided to customers of Wonderland Models are exceptional. Great business, great staff and excellant items sold.”

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Posted 1 year ago

“Excellent customer service and communication. Thank you Wonderland for your advice and help!”

Wonderland Models 5 star review on 25th January 2025

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Posted 1 year ago

“I bought a Revell 1/72 Heinkel He 177 'Greif'. It was at a bargain price, it arrived promptly and in perfect condition. What's not to like?”

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Posted 1 year ago

“Great - arrived in good time and in great condition”

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Posted 1 year ago

“Very quick and good service”

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Posted 1 year ago

“Amazing service and advice on the products. Owner called me after I placed an order online to let me know the the sizes of the two types of toy I'd ordered may not be compatible (one was a mini version). This was so helpful as I hadn't realised and would have been disappointed if it had arrived so close to Christmas without the chance to change it. Managed to change the order and products were received well wrapped and on time. Really fantastic 'above and beyond' customer service. Recommend every time.”

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Posted 1 year ago

“Brilliant company, always ready to help if I have any problems. Highly recommend 👌”

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Posted 1 year ago

“The models received were exactly as requested Only issue was the excessive size of the box and packaging used.”

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Posted 1 year ago

“Ordered model came quickly and well packed great company to deal with thank you”

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Posted 1 year ago

“Very easy ordering process and the kit was delivered in a few days. Nicely packaged too.”

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Posted 1 year ago

“Great service as usual looking forward to getting started.”

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Posted 1 year ago

“I’ve ordered several items from Wonderland. They have an excellent website and orders have been dispatched promptly.”

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Posted 1 year ago

“Very good quick service”

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Posted 1 year ago

“Surprised that it was not a wooden model as advertised. I think you need to be more honest with the description, yes there are some wooden parts but the majority of the model was plastic. Model trawler "Progress 240"”

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Posted 1 year ago

“Great service. I’ll definitely be using you again.”

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Posted 1 year ago

“Wonderland models itself is great, although one of the two Papo models I purchased (the snow leopard) I was disappointed by as the colouring/paintwork looks quite different to the pictures on the website, i.e. not as good... Which will make me think twice about buying a Papo animal toy again.”

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Posted 1 year ago

“All products supplied, no part orders. Prompt delivery. Excellent service.”

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Posted 1 year ago

“Personal help from staffmem was very welcome and helpful”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,682 reviews