Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,246 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Although one item was out of stock, they informed me and gave me the option of a refund, or wait until both items were in stock. As soon as new stock arrived, my package was sent and arrived the following day. It arrived extremely well packaged. Great customer service and highly recommended”

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Posted 1 year ago

“Very helpful and considerate staff could do enough to help”

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Posted 1 year ago

“Very good service ordered on Monday afternoon received parcel Wednesday everything was there and it was well packaged”

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Posted 1 year ago

“Great place to buy models, paints and accessories to make your building easier! Highly recommended. Customer service is also very good.”

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Posted 1 year ago

“Once again i find myself purchasing from Wonderland Models and once again pleased with the excellent service, with great choice,prices and people to deal with 😎 Once again well done guys...”

Wonderland Models 5 star review on 15th March 2024

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“that great one ,many thank u.”

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Posted 1 year ago

“I was a bit dubious about ordering, as the website was still offering "new year" deals in March. However, a quick search of reviews reassured me that the site was trustworthy, so I placed my order. Well, I needn't have worried. The order process was efficient, communication excellent and delivery quicker than I could have imagined (next day!). Well done Wonderland Models. Customer service done right.”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Very quick knowledgeable and first class to deal with”

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Posted 1 year ago

“Excellent service used Wonderland Models before and no problems will be back”

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Posted 1 year ago

“I ordered a spray can on Saturday dinnertime and it wS delivered Sunday morning! Fantastic service”

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Posted 1 year ago

“Awsome service”

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Posted 1 year ago

“The toy that I purchased exceeded expectations and when I asked questions they replied the same day with exactly what I needed to know. Brilliant.”

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Posted 1 year ago

“Really helpful on the phone - easy to use website and super quick delivery!”

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Posted 1 year ago

“Ordered my first kit in years, arrived in 2 days no fuss first class service. Hope to order many more.”

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Posted 1 year ago

“Very happy with wonderland models”

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Posted 1 year ago

“Service was excellent models just what I required for a new layout I’m building ,thanks again for the team at Wonderland Models for a friendly service. cheers again Andy Imray.”

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Posted 1 year ago

“Excellent communication and fast delivery.”

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Posted 1 year ago

“Web site is very reliable and easy to use and you custom service is very reliable Good THANKS Clive”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,246 reviews