Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,682 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived within 3 Days in perfect condition,the build will be started in the next few Weeks.”

Helpful Report

Posted 1 year ago

“My order arrived less than 48 hours after having been ordered, well packaged & in perfect condition. Very happy with the service from Wonderland Models & would recommend to anyone looking to buy from them.”

Helpful Report

Posted 1 year ago

“Excellent prompt service.”

Helpful Report

Posted 1 year ago

“Received everything, well packaged and in very good condition.”

Helpful Report

Posted 1 year ago

“can't review, haven't recieved items yet”

Helpful Report

Posted 1 year ago

Sorry for any confusion here. The parcel was left at your local pick-up shop a couple of days ago ready for you to collect. I will send you full details by direct e-mail.

Posted 1 year ago

“once again Wonderland deliver one of the best model shops in Scotland to get anything I have used them for years.”

Helpful Report

Posted 1 year ago

“Great service - model was on pre-order and arrived quicker than expected, delighted!”

Helpful Report

Posted 1 year ago

“Nice small models, well packaged. free magazines. zero damage on boxes. 10/10. slowish postage only due to ( snow and bad weather ,new year) was to be expected.”

Helpful Report

Posted 1 year ago

“Brilliant service yet again,placed order online 15-30 pm arrived 11-40 am next day and I live in Kent with no extra payment paid for next day delivery.There are more locally based firms but I am always impressed by Wonderland and use them instead”

Helpful Report

Posted 1 year ago

“Very impressed with service ordered on MONDAY received on Wednesday Having been pleased with my first order, price/service I placed another and received it the following day, and I only paid for a standard delivery.well done wonderland and DPD My new go too shop.”

Helpful Report

Posted 1 year ago

“Very pleased with my order great details thank you”

Helpful Report

Posted 1 year ago

“Always a very good service, prompt and quick on delivering items”

Helpful Report

Posted 1 year ago

“Great products and service!”

Helpful Report

Posted 1 year ago

“Exellent items,good service and a reasonable price. I would recommend them as I get items for a G scale railway and they look great,.”

Helpful Report

Posted 1 year ago

“Brilliant service. Wonderland Models had everything needed and delivered brilliantly! Highly recommended.”

Helpful Report

Posted 1 year ago

“I was impressed by the quick service, and the packaging of the kit. I was also surprised (pleasantly), by the inclusion of some aeroplane magazines”

Helpful Report

Posted 1 year ago

“Excellent service as always! Easy-to-use website and all items arrived online - well done!”

Helpful Report

Posted 1 year ago

“Outstanding as always with wonderland models, from ordering to shipping, Thank You Wonderland Models”

Helpful Report

Posted 1 year ago

“Good service and staff very helpful”

Helpful Report

Posted 1 year ago

“I bought a ship model: he Hobby Boss Item 82002, Battleship Mikasa 1902 1:200 scale. I am now waiting for the anchor chain that should be included with the kit to be sent. The anchor has no part number but can bee seen in: page 4 of the instruction Manual where the parts are listed and page 24, step 27 where the assembly is shown. I look forward to thgis being sorted out promptly”

Helpful Report

Posted 1 year ago

We have already sent an email to our supplier requesting that they send the missing part to you directly. Thanks for your understanding.

Posted 1 year ago

Thanks for letting us know that you have now found the chain inside your kit.

Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,682 reviews