Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,264 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Excellent service provided from ordering to receipt of product.”

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Posted 2 years ago

“Great customer service as always, a great company to deal with. Thank you.”

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Posted 2 years ago

“Excellent delivery service - fast and efficient. I have not yet opened the box as it's a Christmas gift, but the service has been 1st class so far.”

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Posted 2 years ago

“Very helpful staff, item delivered no problem. Used you before and will again.”

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Posted 2 years ago

“I ordered a Revel Spitfire Kit from Wonderland Models, the order process as always very easy to complete and the kit was excellent value for money. Turned up very quickly. Excellent service as always, I highly recommend Wonderland Models.”

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Posted 2 years ago

“Brilliant fast service although delivery was a bit pricey, the small seals could have just been postedin an envelope”

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Posted 2 years ago

“Very satisfied with the excellent feedback from initial order to final delivery. This includes the delivery company.”

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Posted 2 years ago

“Very prompt delivery , just disappointed about the very thin cardboard used to protect the goods in transit ( train set ) protective corners should be used so the box inside doesn't get crushed corners. This is a gift and the look of a rather damaged box doesn't create a good first impression.”

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Posted 2 years ago

“Ordered online in the morning. Delivered next morning; zoukei mura raiden. Excellent service. Use this company. They are always great”

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Posted 2 years ago

“Wonderful Wonderland is all ill say, plus i cant believe you had the motorbike model in the right colour scheme. Perfect xmas gift, and arrived sooo quickly. Thanks guys n gals, you rock.”

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Posted 2 years ago

“Great price and rapid delivery, well pleased.”

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Posted 2 years ago

“Excellent service. Fast delivery and kept informed throughout.”

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Posted 2 years ago

“Great service. Really good advice and the parts I needed to resolve my problem arrived very quickly.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Will be receiving my model on my 66th birthday.Looking forward to this.I have had no problems with the delivery of the parcel.”

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Posted 2 years ago

“Excellent service. Would certainly buy from them again.”

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Posted 2 years ago

“Easy to find what I want and arrived within 48hrs”

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Posted 2 years ago

“Good service prompt delivery”

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Posted 2 years ago

“Brilliant after sale service, after receiving a damaged item wonderland quickly arranged a replacement delivered the very next day. I returned the damaged item to them but they were happy with photos of the damage so didn’t even need to return it. First class service 👍🏻”

Wonderland Models 5 star review on 16th December 2023

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Posted 2 years ago

“Excellent company. Advice and prompt delivery.”

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Posted 2 years ago

Wonderland Models is rated 4.9 based on 6,264 reviews