Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,592 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Excellent website and range of products. Order despatched quickly and when the delivery company DPD had difficulty finding our address, someone from Wonderland telephoned us and emailed as well to ensure the product was delivered. Excellent customer service from Wonderland.”

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Posted 3 years ago

“Good prices and very fast delivery!”

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Posted 3 years ago

“Ordered on Saturday and it was delivered on Sunday you can't get better than that.”

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Posted 3 years ago

“Very fast service, so thank you. Would have given it 5 stars if not for the over the top boxed packaging for just a single sheet of decals! An envelope would have sufficed guys.”

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Posted 3 years ago

“Excellent service, I recently placed an order and made a mistake on the type of paint I ordered for one of the spray cans, and they called me to suggest a correction. It saved everyone time, money and flaking paint :-).”

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Posted 3 years ago

“I have not yet received my models and nothing is on your tracking.”

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Posted 3 years ago

Mr Michael, Sorry for the delay with the order but we are temporarily out of stock of the bigger kit on the order. It is in stock at the supplier and they are currently packing our order. As soon as the kit arrives we will charge your card, despatch the parcel and send you an e-mail invoice to let you know the parcel is on its way..

Posted 3 years ago

“Excellent prompt service. Very pleased with the item ordered.”

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Posted 3 years ago

“Excellent service. The website is easy to navigate, there's a wide range of products available, the online ordering process is straightforward & the items I ordered arrived within two days of confirmation. All in all I'm very happy with Wonderland Models & I'd happily recommend them to anyone. Mike”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“First time I’ve ordered from Wonderland. But I will be ordering again. Very prompt delivery.”

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Posted 3 years ago

“i have purchased items from wonderland models on a number of occasions and they have always been excellent”

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Posted 3 years ago

“Fantastic store. They had exactly what I wanted, at a great price, and it was delivered the following day. What’s not to like. Will definitely be buying from Wonderland Models again”

Wonderland Models 5 star review on 27th February 2023

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Posted 3 years ago

“Great service as always”

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Posted 3 years ago

“Ordered some paints for the next model project on Thursday and they were delivered on Saturday which was very speedy considering they had to come to Northern Ireland. Have used Wonderland Models before and always receive good service.”

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Posted 3 years ago

“Great service and excellent price. Ordered in afternoon and delivered next morning. Have had a couple of minor queries before ordering and following a quick telephone call to Wonderland, their very helpful staff sorted my inquiry out. Definitely my main source for my modelling needs. Thank you Wonderland.”

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Posted 3 years ago

“Awesome model shop with lots of stock enabling quick deliveries at great prices”

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Posted 3 years ago

“Great service and products, delivery was slightly delayed but that was completely understandable given the circumstances.”

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Posted 3 years ago

“Regular customer with Wonderland - because they're great!”

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Posted 3 years ago

“The order was sent promptly and the packaging was excellent. Great service!”

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Posted 3 years ago

“Very fast service impressed by your team work”

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Posted 3 years ago

Wonderland Models is rated 4.9 based on 6,592 reviews