Wizard Cleaning Reviews

Name: Wizard Cleaning
Address: 40 South Vale, London
Rating: 4.61

4.6 Rating 1,081 Reviews

90 %

of reviewers recommend Wizard Cleaning

Company Reviews

Metrics

4.6

Based on 1,081 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Wizard Cleaning made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wizard Cleaning 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed with the service. I bought the service during a discount period a few months back. The ‘cleaning’ lasted less than 15 minutes. The gentleman didn’t even put plastic bags over his shoes. He literally walked in with outdoor shoes and was casually walking over the carpet he was meant to clean… whilst cleaning? To start off, he sprayed a special I guess you can call it carpet or rug detergent and then uses the water suction handle after. When I pointed out to him that some stains didn’t remove the first time whilst other similar ones were removed, and it was due to simply not putting on the soecial detergent from those areas, he said stains don’t remove from the rug. This is of course untrue as I pointed out I appreciate some deep stains cannot be guaranteed, however, some similar stains were removed simply because he put more attention in those areas. He was lazy, and kept insisting that the stains were not removable. Of course the service was a waste of time, because as soon as he left, I applied my own house made concoction and applied over the stains, and guess what? They came off. NOT PROFESSIONAL AT ALL. I had to travel shortly after the service and was not able to write to the company in response to an email they sent about scheduling in my next annual clean. In normal times I would have let them know right away how I felt, but was pressed for time and disappointed.”

Helpful Report

Posted 3 years ago

“Very reliable and done a great job.”

Helpful Report

Posted 3 years ago

“The carpet cleaning made absolutely no difference. Complete waste of time. I wasn't offered any additional cleaning options that may or may not have made a difference.”

Helpful Report

Posted 3 years ago

“Hi.. already send nice email to your email weeks ago. check your inbox.”

Helpful Report

Posted 3 years ago

“Very nice staff and good cleaning !”

Helpful Report

Posted 3 years ago

“Not cleaned well ended up with stripey carpet. Was told to brush it when I complained. Eventually had it released. Once dried still many stripes . Disappointing.”

Helpful Report

Posted 3 years ago

“Great carpet cleaning service as always. I have used them 3 times now and will be definitely using Wizard Cleaning again. Great job👍”

Helpful Report

Posted 3 years ago

“Extremely reliable and they always do a great job. I use wizard all the time.”

Helpful Report

Posted 3 years ago

“efficient and punctual”

Helpful Report

Posted 3 years ago

“A very good service”

Helpful Report

Posted 3 years ago

“Great job. Highly recommended”

Helpful Report

Posted 3 years ago

“Great service, our carpets were quite grubby and Wizard restored them to a great standard. We will be using them again.”

Helpful Report

Posted 3 years ago

“Excellent job all round - both on fitted carpets and on rugs.”

Helpful Report

Posted 3 years ago

“Great service and good communication”

Helpful Report

Posted 3 years ago

“Very good service I have used wizard cleaning now for 10 years always very happy”

Helpful Report

Posted 3 years ago

“OMG is all , Dave did an amazing job on my carpets and sofas unreal . He was on time kept in contact polite and friendly. Would highly recommend and will use again for sure 10%”

Helpful Report

Posted 3 years ago

“They cleaned carpet and it was left very wet so the next day it smelt dreadful .It took a week to dry and to get rid of smell .Cost 90 pound for a through lounge and would never recommend .”

Helpful Report

Posted 3 years ago

“very good job as always have used Wizard for 5 years now thank you for another excellent service”

Helpful Report

Posted 3 years ago

“They cleaned the carpet and not too bad a job but after six days the carpet is still very damp and a dreadful damp smell has appeared .Not happy at all . Would not recommend!”

Helpful Report

Posted 3 years ago

“Mohammad really was a wizard and did a superb job in bringing an old carpet back to life. Very hard worker and we are delighted with his efforts today. We would highly recommend him. Thank you.”

Helpful Report

Posted 3 years ago

Wizard Cleaning is rated 4.6 based on 1,081 reviews