Wizard Cleaning Reviews

4.6 Rating 642 Reviews
90 %
of reviewers recommend Wizard Cleaning
4.6
Based on 642 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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I still have this old stain in my living area that I think is a wax stain left for the last Year.... I did it and I was told that will desapear... And then the other thing is that you need to update your system because you didn't know who I was and what I had done 2 years ago....
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Posted 3 months ago
Bedroom carpet clean booked. Cleaner tried to upsell on way in mentioning my hallway carpet "was a little bit dirty" I didn't appreciate this. If I wanted the hallway carpet cleaned I would of booked it.
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Posted 5 months ago
Cleaning is fine. But to get 5 stars would need to up the game a little. Plus had broke glass coffee mat but didn’t tell me nor properly clear up after it.
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Posted 9 months ago
The cleaning was generally very good but the areas that were heavily stained were only marginally cleaner. I had thought that as you had said it would all be done with a heavy duty cleaner, that all these areas would be thoroughly cleaned. I didn't say anything at the time as the cleaner had already finished and packed all the very heavy cleaning equipment into his car BEFORE calling me downstairs to look at the work. I decided not to make a fuss but as you are specifically asking, there's no point in me not telling you the truth.
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Posted 10 months ago
Cleaning was okay Organising it was not so easy! And it's SO unfair to keep asking for feedback - it clogs up inboxes and makes customers cross
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Posted 10 months ago
Several stains left in kitchen that a second ‘brush’ would have minimised. Great on communal stairs.
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Posted 10 months ago
They came for our next door neighbour at 7am and the industrial hoover was outside our door for an HOUR. Our bedroom is at the front of the house. Not the wake up call I was expecting. Maybe be nice if they operated in building hours like the rest of trade from 8am as it's so incredibly loud.
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Posted 1 year ago
It was very expensive for the time spent on the job. One rug particularly mucky and although better, is by no means perfect. Other rugs highly patterned so unable to judge, but they did look brighter.
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Posted 2 years ago
Although the rugs were cleaned ok. They were left so wet it took a week for them to dry out with the use of a heater.
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Posted 2 years ago
It was ok but not the best as they walked in the door they said they would clean the carpet as well free of charge sounded to good to be true as i found out after they had gone they only did that as they got the carpet wet anyway . They got the sofas so wet I couldn't use them for at least 48hrs, But they were clean when they finally dryed out . Like the old saying goes you get what you pay for in this world
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Posted 2 years ago
A little disappointed as I though they were going to spray the carpets before cleaning them.
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Posted 3 years ago
all ok - left an unwashable mark on my wall where the carpet cleaning machine stood and sprayed/stained the paint. Won't come off now. The smell of the soap smelt quite cheap
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Posted 3 years ago
Did the basics, didn't want to move ANYTHING to clean under it. Didn't ask me to move, just cleaned around it and left it. Quick, OK results (I know every carpet/stain is different) but not a smile between them. Free parking (later than expected), but still charged the full "Unload & Park down the road" higher rate previously agreed. Wont be using again.
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Posted 4 years ago
RATHER EXPENSIVE for such a short visit. I hope a ring left I've seen on the carpet will fade...,I think it's just where a pot has been moved
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Posted 4 years ago
Could have tried harder on stubborn stains. The ‘once over’ didn’t remove everything, but they just moved on. They also didn’t ask about moving furniture, they just cleaned around stuff. Very nice chaps though who worked hard.
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Posted 4 years ago
Felt cleaner was a bit stressed and in a rush, but did the job ok
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Posted 4 years ago
The service was satifacitery. i have used them in past so i am happy with their services.
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Posted 4 years ago
They turned up on time .Job done
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Posted 4 years ago
Cleaned around all the furniture and rugs but not under anything Appalling really
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Posted 4 years ago
The operatives worked hard but I felt there was too much speed to move unto the next job. Not so happy with the final product if they had mote time to devote to the excercise.
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Posted 4 years ago
Wizard Cleaning is rated 4.6 based on 642 reviews