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WinterfieldSafes.co.uk Reviews

4.3 Rating 514 Reviews

83 %

of reviewers recommend WinterfieldSafes.co.uk

Company Reviews

4.3

Based on 514 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 034 6483

Email:

info@winterfieldsafes.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as discribed and delivery fast.only downside is i did not recieve a e mail as to when the item was dispatched,i could have missed the delivery.”

Posted 7 years ago

“Ordered a gun safe last Thursday. The safe arrived, faulty and was collected. Getting though to somebody on the phone was difficult, because the line just kept cutting off. I asked on the phone for an email confirmation as to when the cabinet would be collected; no email. I then emailed on Monday asking for an updated; no reply. I emailed again on Wednesday asking for an update; no reply. Chased up by phone today, (again nightmare getting through to someone) to be given an idea as the when I might receive a replacement. Had the initial order not have been faulty, I would have left a positive review because of the fast delivery, but the communication from this company is atrocious.”

Posted 7 years ago

“Nice piece of kit for the price. Did away with the felt mat for the bottom of the cabinet and replaced with a small rubber one instead. Made a good template though. As for the anchor bolts, only use if you have really good walls otherwise buy some better quality ones.”

Posted 7 years ago

“Safe arrived quickly in good order. Very concerned that driver of courier vehicle was unable to manage the delivery of safe into the house as it was too heavy for him to manage. Fortunate that a workmen doing roadworks on the pavement was able to carry it for him. Safe too heavy for one man really.”

Posted 7 years ago

“Probably the worst company I have ever dealt with. Poor customer service, delivery was delayed twice, management refuses to take calls, prefering to hide behind their ill mannered sales staff.”

Posted 7 years ago

“My product has not arrived nor have I received an email of confirmation of order being processed”

Posted 7 years ago

“Excellent service”

Posted 7 years ago

“Fast efficient service. Quality product at a competitive price. 100% satisfied.”

Posted 7 years ago

“Good sevice with free next day dilivery.”

Posted 7 years ago

“Excellent, very happy. Next day, free delivery was a lovely touch Thanks!”

Posted 7 years ago

“Hi, Purchased two safes, both were priced well within the range available from all other sources, but Winterfield offered a discount to clinch the deal. Arrived very quickly in first class condition complete with fixing kits. Many thanks, Pete”

Posted 7 years ago

“Received order very quickly and very good prices,would definitely recommend and use again.”

Posted 7 years ago

“Good quality gun cabinet, superbly packed. Equipped with two sets of keys and robust wall mounting bolts. Delivered in two days to Greater London. Very impressed with the service!”

Posted 7 years ago

“Good price, arrived very quickly,well packaged. Great products, good quality too. Overall very happy. Thank you.”

Posted 7 years ago

“You are the worst company ever I have had nothing but trouble from you gun cabinets that don't open not delivered to the right address you don't help at all just a wast of time”

Posted 7 years ago

“Accepted my order, took payment but no safe in stock or and no idea when they could get one. Phone to check that the safe is in stock as the website does not get updated.”

Posted 7 years ago

“An excellent service in both ordering and delivery. Came next day, early morning. Unfortunately the safe was not suitable but I received the same quick service and assistance in returning it.”

Posted 7 years ago

“Good price, arrived v quickly, well packaged. Overall very happy”

Posted 7 years ago

“Web Site was easy to use and delivery was when stated. Overall very pleased with service.”

Posted 7 years ago

“I was promised someone would call me to confirm delivery of my order a day before, no one called me, I tried to call was kept waiting in a que and was being advised I email and someone would get back to me ASAP I am still waiting for the call back a day later!!! I called on the day of delivery after a long wait someone answered the call didn't know if the order is to be delivered and was told will get back to me to confirm, still waiting for the call!!!!!!!!”

Posted 7 years ago

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WinterfieldSafes.co.uk is rated 4.3 based on 514 reviews