Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,107 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 22nd April 2025

D McKeown

Wilkinson Cameras 5 star review on 11th April 2025

B Adams

Wilkinson Cameras 5 star review on 7th April 2025

P Stout

451

Anonymous

Anonymous // 01/01/2019

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“I ordered my camera from Wilkinson Cameras because I'd rather deal with an independent photographic specialist. As expected, the service was excellent. The item was in stock, competitively priced and delivered quickly.”

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Posted 3 years ago

“My wife and I have made a few purchases from Wilkinson Cameras over the past few years, both online and in the Chester Store. Online orders have been easy and delivery quickly. In store at Chester the staff have been super helpful and have gone above and beyond when we’ve needed thier help. We always recommend Wilkinson Cameras either online or directly to the Chester Store to anyone who asks us for advice on where to buy.”

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Posted 3 years ago

“Excellent service, would definitely use again”

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Posted 3 years ago

“Item was shipped on time and arrived safely next day.”

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Posted 3 years ago

“Product was very reasonably priced and arrived quickly and well packaged. Thanks”

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Posted 3 years ago

“Ordered on Sunday for despatch following day, paid extra for next day delivery. Item did not arrive till Thursday, only one email in reply, their version of event differs from tracking history. Not impressed. Be warned if you want anything urgently.”

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Posted 3 years ago

Hi Paul, We’re sorry your item arrived on Thursday instead of Tuesday. For some reason the parcel was delayed within the ParcelForce system and took longer to start moving than it should have done. You should see from the tracking that the parcel was dispatched on time by us. The delays have been raised with our ParcelForce account manager. As per our latest email to you, your postage charge has been refunded. This is one of two replies we have sent, but as you say you’ve only received one, I would ask that you check your junk mail folder. If you no longer wish to keep the item or it arrived too late for your intended purpose then we’d be more than happy to send a returns label for you, free of charge. Please just get back in touch if you wish to return the item and be refunded. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Great service - thanks :-)”

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Posted 3 years ago

“Rapid delivery. The camera case was exactly as described and great. Will use Wilkinson again.”

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Posted 3 years ago

“I received ordered product within 3 days. Good quality, clear communication and intime delivery.. I would like to give 5 starts to Wilkinson”

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Posted 3 years ago

“Excellent communication via e-mail and the camera arrived a day earlier than expected even though it was ordered at a weekend.”

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Posted 3 years ago

“Decided to buy a new bounce card after some disappointing results with a built-in one. Wilkinson had a Lastolite for a good price so I bought it. Despatch was very quick and their communication first class.”

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Posted 3 years ago

“Excellent, fast service. Great communication.”

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Posted 3 years ago

“I ordered a Boya By-M1DM Dual Lapel Mic for my business. Unfortunately, it arrived with damage to the box and a part was missing. As I needed the product urgently, I had to return as I could not wait for a replacement and just needed to be refunded. I received clear details on how to return my item and my refund was actioned immediately once they received it back. These things obviously can happen sometimes but I definitely will use Wilkinson Cameras again and will highly recommend to both my family and friends.”

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Posted 3 years ago

Good morning Vinny, I'm really sorry that it's come to leaving a negative review in order for your complaint to be looked into in more detail. Our sales team have been very short-staffed and under exceptional pressure due to staff illness over the last few weeks. However, this should not have impacted one of our customers and I am extremely sorry that it has. The box we sent out to you had sustained some damage and under normal circumstances, you would have been contacted to make you aware of this before receiving the item. The members of our team who looked into your return both truly believed that the item was intact and had all the box contents. When looking at images of the microphone online and checking the standard box contents, there is no mention of the built-in clip on the control section and it's impossible to see in the images. We've had more stock of this item arrive and I've now been able to compare the item you received with another and can see where the clip you mentioned is missing. I'm sorry you felt you weren't being listened to and can imagine this was extremely frustrating, especially when you've been able to compare this with a like-for-like product and knew there was an issue. I have a number of ways we can resolve this for you and I will send you a separate email detailing these. I hope you will accept my sincere apologies. I will ensure this does not happen again in future. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Excellent fast service.”

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Posted 3 years ago

“no issues trouble free”

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Posted 3 years ago

“Bought a 3 Legged Thing Ellie Short L bracket - very competitive price and prompt delivery. Another great customer experience.”

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Posted 3 years ago

“Great website no hidden cost and turned up the next day with a email in the morning saying what time it is being delivered so you can be there . Would use again.”

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Posted 3 years ago

“I ordered a Canon Pro-300 A3+ printer from Wilkinson Cameras, I have ordered photographic equipment online from them previously and had good experiences. The printer was listed in stock at a competitive price. The ordering process online was very straightforward, and the printer was delivered via courier within the 3-4 days stated on the order. I found no issues with the product upon delivery and have now had the opportunity to set up and run a few basic test prints on the unit - all looking good so far.”

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Posted 3 years ago

“My Nikon eyepiece cover turned up quickly and was bought for a very competitive price. My shopping experience with Wilkinson Cameras was exemplary. I highly recommend them.”

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Posted 3 years ago

“Bought remote switch and tripod online. Easy to navigate website. Items arrived within a few days as promised. Excellent service”

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Posted 3 years ago

Wilkinson Cameras is rated 4.9 based on 6,107 reviews