Whistlefish Reviews

Name: Whistlefish
Address: Milkwood House, Jon Davey Drive, Redruth, Cornwall
Rating: 4.90

4.9 Rating 90,146 Reviews

98 %

of reviewers recommend Whistlefish

4.9

Based on 90,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Whistlefish:

Whistlefish has been bringing people closer to their loved ones and meaningful places since 1997, offering sustainable and unique greetings cards, wrapping paper, and artwork.

At Whistlefish, supporting others is at the heart of everything we do. Our passion for kindness shines through our cards, as we believe that a simple gesture can brighten someone's day.

Visit Website

Phone:

01209314908

Email:

info@whistlefish.com

Location:

Milkwood House,
Jon Davey Drive,
Redruth
Cornwall
TR16 4AX

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Whistlefish 5 star review on 22nd July 2026

1212

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I placed an order on 29th June after a friend recommended your business and cards to me. I ordered a good amount of cards. However when my order arrived on 5th July I couldn't believe my eyes. The cards had been packaged in a makeshift box, with no inner packaging to protect the cards and with litte tape to seal it together. The packaging must of then at some stage in the delivery process come apart and then been retaped up. When I received the package it was half opened and several of the cards were damaged and the corners curled. I took photographs and decided to ring the customer helpline to report what had happened. There was no answer so I left a message. After not hearing anything back I followed up with another call a couple of days later, no answer so left another message... nothing. I have still not heard anything, apart from receiving this email asking for feedback today, on 24th July! The label on the cards said designed with love, but they most definitely weren't packaged or sent with love! I am bitterly dissapointed with the lack of response and I am sad that despite the cards being so lovely I'm not sure that I would order from you again. Order number 2509416.”

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Posted 21 hours ago

“Lovely cards as always. This time I opted for the offer where you receive a free tin. The kind gentleman put my purchased cards inside the tin . Unfortunately I discovered the tin was actually dented ,which is rather disappointing as I'm unable to give it as a gift..”

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Posted 1 week ago

“An item missing from my order. Despite sending email with order number, and code for item I have neither heard from you or been sent a replacement”

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Posted 1 month ago

“Cards lovely however customer service wasn’t a great experience when I had an issue with my order”

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Posted 2 months ago

“Whistlefish offers good value and good quality. However, you used to do far more blank cards, which were much far more useful than you range now. Also your artwork is becoming very mundane. You used to have more “arty” cards, different to your competitors, and these were again, far more useful than ordinary run of the mill designs. Sadly you’re not what you used to be which is great shame as you stood out from the crowd, recipients would comment on the cards I sent, that doesn’t happen anymore. I still order for my elderly mum for her to send which sort of sums up Whistlefish now. I would also add your delivery is pretty slow in today’s competitive marketplace.”

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Posted 3 months ago

“Always buy Whistlefish cards but recently artwork poor. Very gaudy with gold and poor artwork. Usually have trouble choosing and buy 40 cards at a time but the last two purchases not good.”

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Posted 3 months ago

“I’m clicking go to checkout it goes immediately through payment. After this happened I realised it was being sent to the wrong address. I immediately contacted yourselves, via email. The following morning you contacted me to say nothing can be done about the order. As it had already gone to that room this was less than 12 hours after the order was placed. Not at all impressed with your customer service. No remedy offered. Will not use your service again.”

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Posted 4 months ago

“Usually I would give five stars but I was a little bit disappointed when I placed my order and then realised I wanted to amend it (add to it) immediately. I wasn’t able to.”

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Posted 6 months ago

“Had an issue with my last order so emailed Whistlefish but they never replied.”

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Posted 6 months ago

“Some envelopes were stuck down meaning cards were useless.”

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Posted 7 months ago

“Great cards but delivery service was very slow.”

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Posted 7 months ago

“My daughter raves about whistlefish I however am disappointed as I didn’t receive my full order I did send in a communication but didn’t receive a response”

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Posted 8 months ago

“Wasn’t very happy with the birthday box it corners were all swashed and it was for a present”

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Posted 10 months ago

“I have placed many orders with Whistlefish and have always been delighted, however I feel their service sadly fell far short this time. I realised as soon as I had placed the order that I had accidentally ordered large letter stamps instead of the standard ones and immediately contacted the company to ask if these could be changed, only to be told that it's not their policy to allow orders to be amended! In addition, although previous orders have always arrived promptly, in this instance it took a week to be delivered.”

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Posted 11 months ago

“I was badly misled with my first order, as when I clicked on the link for ordering 10 cards for £10, I ended up paying £25”

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Posted 11 months ago

“Though the cards are lovely, I found customer service less than helpful”

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Posted 11 months ago

“i have bought cards from yoy for many years but i was very disapointed in your non reply to my message isent you regarding my last order with you ,so i will be reluctant to recomend you or order from yoy again .”

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Posted 1 year ago

“Until recently I was very happy with Whistlefish but a recent incident where Customer Service was quite unhelpful has now seen me make purchases from other providers.”

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Posted 1 year ago

“If you look at your records you'll see I was very unhappy at your offer £5 off for £25 spent, very misleading.i spent £355 and expected £5 off for each £25 spent but NO.”

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Posted 1 year ago

“Lovely products, disappointing service.”

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Posted 1 year ago

Whistlefish is rated 4.9 based on 90,146 reviews