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Whistlefish Reviews

4.9 Rating 69,105 Reviews

98 %

of reviewers recommend Whistlefish

Company Reviews

Product Reviews

4.9

Based on 69,105 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Whistlefish:

Over the past eighteen years, we have selected and designed our own unique vision in contemporary and traditional art and greeting cards.

Visit Website

Phone:

01209314908

Email:

info@whistlefish.com

Location:

Milkwood House,
Jon Davey Drive,
Redruth
Cornwall
TR16 4AX

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Whistlefish 5 star review on 26th April 2024

Whistlefish 5 star review on 26th April 2024

Whistlefish 5 star review on 24th April 2024

Whistlefish 5 star review on 24th April 2024

Whistlefish 5 star review on 24th April 2024

Whistlefish 5 star review on 24th April 2024

Whistlefish 5 star review on 24th April 2024

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these cards. However, I can only score 2 stars due to issues since they changed to sticking the card & envelope together. If you don't remove the sticker upon receipt, the area under the sticker goes a different colour. Also had issues with the sticker removing the surface of the cards. I wish to add that Whistlefish replace them, but it would be better if there were not these issues.”

Posted 2 years ago

“Delivery was too slow, the occasion for which I had purchased the card had gone past by the time I received the card Disappointed.”

Posted 2 years ago

“Lovely cards but service rubbish. Failed to meet even their own slowdelivery promises.”

Posted 2 years ago

“The quality of the cards, especially at the sale price is undeniable, however the turn around time from purchase to delivery was ridiculous, despite being charged Royal Mail standard delivery charges. I ordered my cards on 3/1/22 and they arrived 15/1/22!”

Posted 2 years ago

“Product was very good quality ,but the time to receive my order took 2 weeks far to long.”

Posted 2 years ago

“Lovely cards, great quality but delivery was too slow. We did get two extra cards as compensation for the late delivery but had already missed two birthdays by the time the cards arrived. I think it was about 10 days after ordering.”

Posted 2 years ago

“Very late,missing a special birthday. Otherwise,excellent quality.”

Posted 2 years ago

“I asked for info on a picture frame. As we have many whistlefish prints throughout our house, I mean a lot. It’s our favourite shop. A frame got accidentally broken and we needed a replacement, it was like getting blood from a stone, and we still don’t have one. Very disappointed if I’m honest. I’ll question getting any framed prints again just incase I can’t get the frame again.”

Posted 2 years ago

“Firstly let me say I love Whistlefish cards and print and have purchased from their shops on many occasions. I ordered a print on line as it was 15% cheaper than in store. I had an email to say I would be advised when it was dispatched. After 10 days I tried to call the company to find out if it had left the warehouse. It was not possible to speak to anyone just a message to say the office was unmanned. The print was delivered but just left in a neighbour’s garden and as she was away it was by pure luck that it was found. Overall a disappointing service”

Posted 2 years ago

“The company is happy to settle for really dreadful courier service for delivery - poor follow b y Whistlefish and no real conclusion. Disappointing!”

Posted 2 years ago

“I really like Whistlefish cards and find them very good value however recently I have found the deliveries disappointing , some time ago I ordered two tins of notelettes what arrived were two tins of birthday cards then in the last two we weeks I ordered 10 birthday cards and only arrived and last week I ordered 10 Thank you cards and I received 7 Thank you cards and 2 birthday cards some of these issues have been rectified but I am still one Thank you card short.”

Posted 2 years ago

“Used whistle fish a few times in the past and all ok , this time I did not receive my order . Chased up by email and not received a reply”

Posted 2 years ago

“Products are fantastic but the delivery service was shockingly poor. After confirming a delivery date at the time of placing the order. This date was missed by 4 days after being told by customer service that the item had left their depot 4 days in a row. The items hadn’t left, as the courier had a tracking system. Definitely wouldn’t order £200+ Items again. Very disappointed with being lied to.”

Posted 2 years ago

“I love Whistlefish cards and I think they are very good value for money. However, on my latest order, one of the cards was missing, so I informed them by email. They asked me to take a photo of the packing slip and send it to them, which I did. They then said they would send out the card that was missing, but it hasn't arrived over a week later. Disappointing.”

Posted 2 years ago

“Wrong Christmas cards sent. Still waiting for replacement”

Posted 2 years ago

“I have been using Whistlefish for many years and have always been extremely satisfied with the quality of their cards, price and level of Customer Service. Unfortunately this time, one of the cards was missing an envelope and I contacted Customer Service in regards to this. I was promised a replacement, but one has never been sent to me. I am disappointed, as I have a card I cannot use.”

Posted 2 years ago

“I wish it was clear at any point through the ordering process how long it would actually take to be delivered. I think over two weeks is unacceptable without prior warning. So the question below “was your delivery on time?” Who knows as was never told what on time was!! I did send an email to enquire but no response received.”

Posted 2 years ago

“To long a delay in delivery about 10 days”

Posted 2 years ago

“Very good offers especially for 20 cards with no postage to pay unless you don't read the small print and order some postage stamps, then you pay full postage. It pays to read everything.,”

Posted 2 years ago

“I love Whistlefish and have shopped there for several years but I recently tried to take advantage of a free delivery offer but due to adding stamps as well the offer did not apply. This wasn’t easily apparent when I ordered and when I asked for the stamps to be removed they weren’t - I ended up paying postage despite repeated emails to sort it out before despatch. I was really disappointed in the customer service in this instance. I will continue to use Whistlefish as the product is excellent and even better now no plastic packaging. You need to make the stamp issue much clearer with offers I think.”

Posted 2 years ago

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Whistlefish is rated 4.9 based on 69,105 reviews