Whistlefish Reviews

Name: Whistlefish
Address: Milkwood House, Jon Davey Drive, Redruth, Cornwall
Rating: 4.89

4.9 Rating 80,553 Reviews

98 %

of reviewers recommend Whistlefish

4.9

Based on 80,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Whistlefish:

Whistlefish has been bringing people closer to their loved ones and meaningful places since 1997, offering sustainable and unique greetings cards, wrapping paper, and artwork.

At Whistlefish, supporting others is at the heart of everything we do. Our passion for kindness shines through our cards, as we believe that a simple gesture can brighten someone's day.

Visit Website

Phone:

01209314908

Email:

info@whistlefish.com

Location:

Milkwood House,
Jon Davey Drive,
Redruth
Cornwall
TR16 4AX

Write Your review

Tell us how Whistlefish made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Whistlefish 5 star review on 18th July 2025

1017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Didn’t receive all my order. Waiting for the correction to arrive.”

Helpful Report

Posted 4 years ago

“Ich musste lange auf die Sendung warten, eine andere aus England war erheblich schneller. Sehr geärgert habe ich mich, als ich eben bei der Entgegennahme ohne Ankündigung des Versenders noch 15€ Zoll an DHL zahlen musste, zusätzlich zu den Lieferkosten, die vereinbart waren.”

Helpful Report

Posted 4 years ago

“I have used whistle fish for a few years now and was always impressed with the service. not this time. I placed an order on 7th feb and received it on 19th Feb , it had only been posted out on 17th Feb. I called on 17th feb to ask re my order and was told I had been emailed to advise one of the cards I ordered was out of stock and they had waited over a week for a reply. I didn't receive such an email and the lady who took my call then said COVID had made things harder at Whistlefish due to staff shortages . This was not the case she I last ordered which was also during the pandemic. I think my order was overlooked and instead of admitting this I was given what seemed like excuses.Among my order on 7th was 2 cards needed for birthdays on the 19th , they obviously arrived too late . Very disappointing for a regular and loyal customer.”

Helpful Report

Posted 4 years ago

“I had no acknowledgement of my initial order or response to my email querying this so I placed another. Said I did not want both orders but received them both and without the added discount on increased quantities! Obviously not pleased”

Helpful Report

Posted 4 years ago

“Delivery took an age. Cards are good”

Helpful Report

Posted 4 years ago

“Unfortunately the service I have received has been mixed. My original order was unavailable on the despatch date. I chose an alternative and was then told these were unavailable despite still being available to order on the website. The cards I received as an alternative were lovely and I appreciated some complimentary cards but they were not what I requested. I have now received an email inviting me to review the original cards that I've never received. I have emailed about this to explain and I'm disappointed not to have receive a reply.”

Helpful Report

Posted 4 years ago

“not happy with the new stickers, as it damaged my card. I emailed and very disappointed as not received any reply”

Helpful Report

Posted 4 years ago

“Ordered a card and was sent the wrong one, but give them there due they did replace it by return.”

Helpful Report

Posted 4 years ago

“My cards took much longer than stated to be delivered. They sent me an extra card as a good will gesture but when it came it was crushed and couldn't be used anyway.”

Helpful Report

Posted 4 years ago

“Very disappointed, as it took so long to arrive, it was too late for the birthday.”

Helpful Report

Posted 4 years ago

“We have been very impressed with Whistlefish for a number of years, but our last visit to your web site was very disappointing, very poor choices of cards”

Helpful Report

Posted 4 years ago

“Unfortunately my order took over two weeks to arrive and the celebrations I had ordered the cards for had been and gone.”

Helpful Report

Posted 4 years ago

“Took ages to get the cards we ordered”

Helpful Report

Posted 4 years ago

“disappointed that a special card I ordered for a 60th birthday was omitted from my order in error. When I asked for it to be sent quickly it still took 5 days and arrived too late.”

Helpful Report

Posted 4 years ago

“Very very slow delivery so missed my brothers birthday and had to get elsewhere, he got his card 2 days late because of this. Now I have a card well in advance for next year !! Will not use again.”

Helpful Report

Posted 4 years ago

“Sorry to say, not great. Given that birthday cards have intrinsic time requirements, overly long delivery schedules can completely miss the date, as did mine. On a positive note, they are very nice cards but again, one of my very nice cards was accidentally substituted for a rather ugly humorous type card.”

Helpful Report

Posted 4 years ago

“Until my latest order I was really impressed by Whistlefish. However on receipt of my last order I found a friend card had been replaced by nephew. I rang to advise and was told the correct card would be despatched. What I received was 3 cards which were all unwanted. To be honest I didn’t have the energy to phone again to complain. Very disappointing after previously good experiences.”

Helpful Report

Posted 4 years ago

“Not too impressed. I ordered 30 cards and only received 26 and 1 of those was without an envelope. I could not see anywhere on the website where I could complain and give you feedback. I have bought these cards in the past at the Hampton Court Flower show and the cards are good but was disappointed on this occasion.”

Helpful Report

Posted 4 years ago

“A very bad selection.”

Helpful Report

Posted 4 years ago

“I have not received my order made some weeks ago.”

Helpful Report

Posted 4 years ago

Whistlefish is rated 4.9 based on 80,553 reviews