Wessex Internet Reviews

4.6 Rating 544 Reviews
90 %
of reviewers recommend Wessex Internet
4.6
Based on 544 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Wessex Internet Reviews
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Anonymous
Anonymous  // 01/01/2019
It would be a lot better if we didn’t frequently get ‘buffering’ when viewing from the Internet.
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Posted 5 years ago
Bit disapointed to be honest dont really notice any difference
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Posted 5 years ago
Pre-installation service was very good. Grace is a credit to you. The big issue is that we are not getting 100mbs - we are averaging 50Mbs and I originally ordered 350Mbs...
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Posted 5 years ago
Doesn’t stretch very far and cuts out a lot throughout the day
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Posted 5 years ago
Hi Louise, I am sorry to hear you have been experiencing some intermittent connection issues. I have raised a Fault Ticket with our Technical Support Team. They will take a look into your account and be in touch with you shortly. Kind regards, Wessex Internet
Posted 5 years ago
Broadband fine but both parties can't speak at the same time on phone conversations.
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Posted 5 years ago
Hi Adrian, I am sorry to hear you are having problems with your phone line. If you have a Vonage Voice Over Internet Phone it might be something they need to have a look into. In the meantime I will raise a ticket with our Technical Support Team to see if there is anything happening at our end that could be causing the problem. They will be back in touch with you soon. Kind regards,
Posted 5 years ago
We find that the internet is very up and down. It is often very difficult to stream and the router provided often drops the wireless Lan. As we live in a relatively remote area we accept the very high cost of provision.
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Posted 5 years ago
Hi Adrian, I am sorry to hear you have been experiencing some intermittent connection issues. I have raised a Fault Ticket with our Technical Support Team. They will take a look into your account and be in touch with you shortly. Kind regards, Wessex Internet
Posted 5 years ago
Wessex Internet is rated 4.6 based on 544 reviews