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Wessex Internet Reviews

4.6 Rating 540 Reviews

91 %

of reviewers recommend Wessex Internet

Company Reviews

4.6

Based on 540 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Wessex Internet 5 star review on 21st September 2022

Wessex Internet 5 star review on 21st September 2022

Wessex Internet 5 star review on 21st September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decided to opt for Wessex Internet as BT have no plans to provide Superfast Internet to our village in South Somerset. Wessex, planning, communication and installation was a good experience and would recommend this company to anyone who is considering upgrading to Superfast within their business area.”

Posted 1 year ago

“Very tidy and efficient connecting us up and explaining system to us. Very helpful when BT were being useless at transferring our old number . System is all up and running now.”

Posted 1 year ago

“Very attentive and courteous staff attending and then a follow-up from Ben. Well done Wessex”

Posted 1 year ago

“Quite often very good”

Posted 1 year ago

“Brilliant. Can't complain.”

Posted 1 year ago

“Incredible technology coupled with old fashioned personal service. Thank you Wessex you are by far the best broadband company I have ever used.”

Posted 1 year ago

“Fabulous service from installation to ongoing service supply. Fibre to the house has transformed our internet service”

Posted 1 year ago

“I've moved to a rural area and was concerned about WiFi for working from home. This is the best internet connection I've ever had.”

Posted 1 year ago

“As a village community champion, I have worked long and hard to get Chilmark, Wilts, connected to fast fibre broadband. Technically the work has gone well and I am pleased with my connection which has proved pretty reliable, but communications with Wessex Internet over community relations have been very difficult and have broken down in recent months. This matter has now been raised to CEO Wessex Internet by the Chairman of Chilmark Parish Council. Wessex Internet needs to fundamentally review how it works with local communities to avoid broken promises and very poor communications.”

Posted 1 year ago

“Expensive for an average service.”

Posted 1 year ago

Hi Sarah, we’re sorry to hear you think the service you receive from us is only average. Please give our customer support team a call on 0333 240 7997 or email us at info@wessexintent.com and we will do our best to help with any issues you’re experiencing. Many thanks, The Wessex Internet Team

Posted 1 year ago

“Very impressed with the fibre broadband. A massive improvement.”

Posted 1 year ago

“Good installation, good service, a steady average of 235mbps download at different times of day and 126mbps upload. I'm impressed!”

Posted 1 year ago

“All just fine”

Posted 1 year ago

“I am truly grateful that I have moved into an area that BT cannot provide a service. Wessex internet are an amazing company to deal with. Professional, efficient and so pleasant to deal with. Brilliant absolutely brilliant.”

Posted 1 year ago

“My comments on LinkedIn say it all. Everything Wessex Internet have (plural because it's the people there) done has been excellent. Oh, that more companies were as good at their job as Wessex Internet. It would close down a lot of what my company does, help companies improve their customer interaction, but I am not far off retirement! Everything has been personal and targeted. We as a company and a family, because we have a subscription for our home too, do not feel like a customer number but people who can talk rationally and reasonably to other people who take ownership of an issue and do not spout legally or managment formulated drivel at us”

Posted 1 year ago

“Excellent service”

Posted 1 year ago

“Friendly and efficient service. One or two issues resolved quickly and with minimum fuss.”

Posted 1 year ago

“Excellent Customer Service”

Posted 1 year ago

“Very personal service that has been excellent in every way. Approachable, good communicators and reliable - turn up when they say they are going to sand you can easily get to talk to someone. Very impressed.”

Posted 1 year ago

“Very efficient installation, very supportive with the transfer from previous suppliers. The installation was very clean and tidy . Broadband and telephone all working very well speed is as suggested”

Posted 1 year ago

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Wessex Internet is rated 4.6 based on 540 reviews