Wessex Water Reviews

Name: Wessex Water
Address: Wessex Water Claverton Down, Bath, BA2 7WW, Wessex Water Claverton Down, Bath, BA2 7WW, Somerset
Rating: 4.36

4.4 Rating 118 Reviews

84 %

of reviewers recommend Wessex Water

Company Reviews

Metrics

Info

4.4

Based on 118 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Wessex Water:

Wessex Water Services Limited, known as Wessex Water, is a water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Bristol, most of Dorset, Somerset and Wiltshire and parts of Gloucestershire and Hampshire.

Wessex Water supplies 1.3 million people with around 285 million litres of water a day.

Visit Website

Phone:

0345 600 4 600

Email:

webmaster@wessexwater.co.uk

Location:

Wessex Water Claverton Down, Bath, BA2 7WW,
Wessex Water Claverton Down, Bath, BA2 7WW
Somerset
BA2 7WW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast and efficient. I was interrupted by a fire drill at work so had to leave abruptly.”

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Posted 6 years ago

“I found the system very easy to use and the person answered my question straight away and gave me the advice I needed.”

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Posted 6 years ago

“Very quick to answer, very helpful. Great customer service!”

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Posted 6 years ago

“My concern was dealt with quickly and efficiently”

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Posted 6 years ago

“I am not used to chatting online but I found the Wessex Water service easy to use. The girls I contacted were polite and very helpful and answered my question efficiently and clearly. Thank you Wessex Water!”

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Posted 6 years ago

“Dealt with my overflowing drain very efficiently and professionally - I was very impressed with quick service and friendly staff - Well done and Thank you !”

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Posted 6 years ago

“Nicola was exceedingly helpful in sorting out our on line account her patience was exemplary and a call back from the account set up team was in the time specified well done to both teams”

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Posted 6 years ago

“Online chat service is fantastic, easy to use and I have always had any query solved quickly and efficiently. Highly recommend”

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Posted 6 years ago

“A great service! Very helpful and responsive!”

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Posted 6 years ago

“Great customer service ! Haven't contacted WW for quite a long time but I had a few questions regarding my account and all of them were answered within a few seconds.. Thanks again.”

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Posted 6 years ago

“Easy to find the live chat and possible answers to our problem explained quickly .”

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Posted 6 years ago

“Katy was very helpful and straight to the point which I liked”

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Posted 6 years ago

“Live chat was quickly answered and our emergency reported. We were given a job reference number and received an email to say that someone would attend in 4 hours! that is too long when nether you or your neighbours have a functioning toilet.”

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Posted 6 years ago

“I contacted Wessex Water with a blocked sewer this morning and they had it sorted by end of day. I couldn't ask for a better service particularly on a weekend.”

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Posted 6 years ago

“I contacted them through the website about a leaky water meter connection. They sent a plumber around the same day and sorted it! Excellent service!”

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Posted 6 years ago

“The reair was carried out within 6 hours and i had a phone call to let me know”

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Posted 6 years ago

“Eli (whom I spoke to) was beyond helpful and sorted everything out. Fab customer service!”

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Posted 6 years ago

“Prompt responsible response followed up by telephone robotic call to announce resumption of supply. Efficient and effective.”

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Posted 6 years ago

“Queries dealt with very quickly and professionally”

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Posted 6 years ago

“Chat service excellent! Answered immediately and all chats replied to immediately as well. Very impressed!”

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Posted 6 years ago

Wessex Water is rated 4.4 based on 118 reviews