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Webbs Direct Reviews

4.8 Rating 2,013 Reviews
99 %
of reviewers recommend Webbs Direct
4.8
Based on 2,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Webbs Direct Reviews
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Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Ordered three panels of garden trellis. Was sent a text from courier which gave time and day of delivery but unfortunately it didn't arrive till the following day. Having said that, both the company and courier were very courteous and this would not deter me from buying from this company again. The garden trellis is exactly what I wanted and lived up to the description on the website. Very pleased with the product.
Helpful Report
Posted 9 years ago
Good value product purchased and delivery
Helpful Report
Posted 9 years ago
Good ordering process; good delivery; one cracked panel
Helpful Report
Posted 9 years ago
happy with the results
Helpful Report
Posted 9 years ago
The arch arrived within the time stated by Webbs direct but, unfortunately, a part was damaged even though great care had been taken to package the arch properly. However a replacement was sent out the next day and was fine. The arch was fairly easy to assemble, following the instructions provided and very pleased with the finished product. Wouldn't hesitate to purchase from Webbs Direct again.
Helpful Report
Posted 9 years ago
Very easy to order good prices and fast delivery.
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Posted 9 years ago
Everything was delivered on time and all works.
Helpful Report
Posted 9 years ago
Good quality, prompt delivery will use again.
Helpful Report
Posted 9 years ago
The order arrived on time and properly packaged.
Helpful Report
Posted 9 years ago
Items as described, prompt delivery.
Helpful Report
Posted 9 years ago
Product matched specification and arrived promptly.
Helpful Report
Posted 9 years ago
Website very easy to use, but the staff when I went to collect the item was uncaring, unhelpful and couldn't get rid of me quickly enough.
Helpful Report
Posted 9 years ago
Product was delivered very quickly and appears to be very high quality at a sensible price.
Helpful Report
Posted 9 years ago
Very happy with the finished article. My husband didn't find it that easy to put together, maybe better instructions would. Good value for money, Would definitely recommend it to other people.
Helpful Report
Posted 9 years ago
Good communication about delivery times. Packing was very badly damaged but luckily contents ok. Brackets for leg supports difficult to assemble and eventually had to put one upside down, but it is not noticeable. Would definitely buy from Webbs again.
Helpful Report
Posted 9 years ago
Great little machine and great delivery
Helpful Report
Posted 10 years ago
excellent choice
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Posted 10 years ago
Good and easy to put together but a couple of ends were split.
Helpful Report
Posted 10 years ago
Specifications, shipping, arrival all good. Perhaps assembly instructions could be a little more detailed, but we got there in the end. !
Helpful Report
Posted 10 years ago
Item of good quality with good instructions for assembly. Delivered quickly with good supporting packing. Well done.
Helpful Report
Posted 10 years ago
Webbs Direct is rated 4.8 based on 2,013 reviews