Login
Start Free Trial Are you a business?? Click Here

Webbs Direct Reviews

4.8 Rating 2,013 Reviews
99 %
of reviewers recommend Webbs Direct
4.8
Based on 2,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Webbs Direct Reviews
Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Quick delivery and good value. Thanks
Helpful Report
Posted 11 years ago
I managed to find a bird water feeder that wasn't available elsewhere. So, good product selection. Delivery was excellent, but expensive. I didn't need next day delivey, so it would have been better to have had a standard rate delivery, say two to three days, either free, or for a couple of quid. I paid £5 delivery on a £17 item. I will look on other sights with cheaper delivery first, and only come to Webbs if I can't find it elsewhere. Sorry.
Helpful Report
Posted 11 years ago
The envelope containing the seeds that i ordered was not secured properly when delivery was made ie: not stuck down, however all contents were intact
Helpful Report
Posted 11 years ago
A1 Service Recommended
Helpful Report
Posted 11 years ago
I ordered 2 pairs of gloves and was happy with the service, delivery was within the time said. I am going to be returning 1 pair only because my son don't need both.
Helpful Report
Posted 11 years ago
Excellent service, quick delivery. No problems except that instead of 10 in a bag there were only 9 in the case of two out of the three bags ordered.
Helpful Report
Posted 11 years ago
My order was sent to App. 8, one parcel only when I was expecting 2, my App. is 68, and when I rang to check this they had it down as 68, so why 8, I did eventually get the other parcel later that day, because the courier had it left in his van, that also was taken to App. 8 first, I can't say I was very satisfied. Both items were okay in the end.
Helpful Report
Posted 11 years ago
My order arrived safe and sound within just a few days. The apple picker is just what I needed for those hard to reach branches. Thankyou
Helpful Report
Posted 11 years ago
Good price and fast delivery
Helpful Report
Posted 11 years ago
i bought a raised planter/ trough in kit form. Arrived quickly although much heavier than i thought. Love the item and great for my partner who finds it hard to bend and reach plants in a normal garden. Instructions not very clear mind you, could be better.
Helpful Report
Posted 11 years ago
Very effeicient and prompt service. Good quality products. It would have been useful to just identify size of drill bit required as drilling was necessary for the construction of the raised beds.
Helpful Report
Posted 11 years ago
Having been in sales and marketing most of my career, I appreciate it when someone makes it easy for customers to buy. This is the essence of good selling and Webbs do it very well. I like the spread and diversity of products do by buying a club card it'll make it easy for me and my family to shop at Webbs
Helpful Report
Posted 11 years ago
Prompt delivery, though a delivery 'window' more precise than 7.30 - 17.30 would be helpful. Instructions for construction were not very clear, though, fortunately, mine was only a very simple task.
Helpful Report
Posted 11 years ago
Good service, searched for the plant on the web, found it at Webbs, ordered it for my sister, told when it would arrive, arrived at that time. Very pleased. I will use Webbs again.
Helpful Report
Posted 11 years ago
Very happy with the quick efficient service and the accurate delivery times given by courier.
Helpful Report
Posted 11 years ago
I ordered gift vouchers online and they arrived as and when expected .
Helpful Report
Posted 11 years ago
Quick delivery. Only problem was there were no assembly instructions with the Arbour. They were however delivered promptly by post
Helpful Report
Posted 11 years ago
IMPRESSIVE DELIVERY TIME. (2 DAYS). HAD I NOT WANTED THE RAISED BEDS URGENTLY I WOULD HAVE RETURNED 2 OF THE WOOD COMPONENTS AS THEY HAD SPLITS ON THE ENDS. I WOULD DISPUTE HOWEVER CALLING THEM DE LUX.
Helpful Report
Posted 12 years ago
Webbs Direct is rated 4.8 based on 2,013 reviews