Webbs Direct Reviews

4.7 Rating 1,769 Reviews
98 %
of reviewers recommend Webbs Direct
4.7
Based on 1,769 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Webbs Direct Reviews
Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

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Very good quality, however the plant was on the small side.. Nearer 60-70cm in height rather than 80cm which I purchased.
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Posted 5 years ago
Had problems with secure payment page so rang customer services who sorted me out very quickly and were extremely helpful. MNaged to use website to buy a second item with no problem. Items arrived safely, good accurate information about delivery times and arrived at the correct delivery time. All in a.ll, I shall be using the website again.
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Posted 5 years ago
Fast efficient service- very pleased.
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Posted 5 years ago
VERY GOOD SERVICE
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Posted 5 years ago
Website order of kindling for log burner being put in very soon. Excellent delivery - very fast. Cannot give 5/5 because I have not used product yet, so therefore cannot comment.
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Posted 5 years ago
I ordered 3 sizes of Forest lattice trellis. The two larger sizes were good quality. The smaller 180cm x 30cm was twisted and poorly stapled. I have had to take it apart and re-staple it. It was a mistake to accept delivery (which was itself prompt and efficient).
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Posted 6 years ago
Product as expected and delivered in good time
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Posted 6 years ago
Item missing but corrected following email contact & delivered ASAP. Much appreciated
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Posted 6 years ago
Very fast delivery and product very nice
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Posted 6 years ago
Great price, great service. Both beat Amazon and other online shopping sites.
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Posted 6 years ago
We had a problem with the delivery of the package. We contacted Webbs who helped us with the problem we had and the package arrived the next day so very good service.
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Posted 6 years ago
our parcel was delivered at the time indicated.all in all it was a smooth operation from the beginning to end
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Posted 6 years ago
Reindeer light box, looked like the image on website, prompt delivery, and well packed to protect item in transit.
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Posted 6 years ago
Got the product I wanted at a price I was happy with. The parcel arrived on the right day in the time slot I was given. Good experience.
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Posted 6 years ago
Received product as advertised and on the date promised very satisfied
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Posted 6 years ago
Delivered what they said when they said fair price
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Posted 6 years ago
The product I wanted at a price I was willing to pay
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Posted 6 years ago
pleased with my purchase; prompt dispatch of my order: dealt with revised delivery arrangement very well
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Posted 6 years ago
prompt delivery. and they had everything I wanted.
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Posted 6 years ago
qicl and efficient delivery. Items well packed and in good order, One of the packages which is for a present had a damaged box, probably from being opened a couple of times but for the reduction I can accept that, Sets of 2 glasses ordered were fine but the photo of them made them look better than they are. All in all an excellent purchase.
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Posted 6 years ago
Webbs Direct is rated 4.7 based on 1,769 reviews