webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,973 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

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About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“Tim was professional and courteous and made the process very easy! Thank you!”

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“Brilliant customer service, fast and easy service and answered every enquiry I had. Very helpful and told me everything I needed to know”

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“Excellent, 5 stars”

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“Very simple process and pleased with price and payment procedure.”

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“Southport branch especially helpful and fair.”

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“Philip Schofield hang you head in shame promoting these guys ! Typical tactics offer you the highest price but when you arrive you car will have a forensic examination worthy of any top quality police investigation - Then you will have the teeth sucking news that your second hand car is surprisingly not in the fresh off the production line, showroom, new car mint condition they were apparently expecting. After picking every micro chip, stone dent in your tyre tread, your back seat has a dog hair on it and any other possible reason/excuse they can think of, they will proceed to down grade your once attractive offer before putting the boot in with their laughable fees ! It is clear they over inflate prices just to get you there and once there are made to give an "on the spot" decision - which only goes to show you that such high pressure techniques are their favoured way of doing business not found in my experience with more reputable companies in the business. For comparison I and my family have previously used Cazoo, Evans Halshaw and Arnold Clark to sell on my second hand cars - they were ALL good experiences and as long as you are realistic with your car's condition let me tell you they are a complete dream to deal with compared to these guys. All three gave the exact amount that they had quoted, paid quickly and were extremely professional. Don't waste your time with the WBAC sharks - their business model is shameless !”

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“My car was sold very quickly and for a fair price a quick and efficient service I highly recommend webuyanycar”

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“It was a great experience : Baaz was very good : clear and friendly.”

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“The process was irritating, as not only did i recieve a call from the guy i received a text and email both asking to confirm that i was attending the appointment. Every little scratch is taken in to account for a much higher price then actually can get repaired.”

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“Because I received a text saying I had outstanding finance on the car”

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“I liked the deal was done and paid in time. Everything was done within 30min good very impressed. I have to mentions that when I get offered was good enough but when I went in they paid me less than was offered few cuts here and there other wise very good service.”

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“Very simple and straightforward process to sell a car. Your negotiator was very efficient in the way the deal was transacted”

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“Quick and easy.”

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“Very simple and straightforward process.”

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“Straight forward and fair price given”

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“Absolutely awful - appointment booked and branch closed when turned up for appointment.”

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Thank you for providing your feedback and please accept our apologies for any inconvenience that may have been caused as a result of the branch closure. This is definitely not what we want our valued customers to experience. It does sometimes become necessary to close branches at short notice as was the case in this instance, however attempts are made where possible to advise the affected customers. Once again I wish to apologise that your experience with us fell short of what we would have expected. We realise this experience hasn't been as positive as you'd hoped, but we hope you'll consider this an isolated incident and give us another chance in the future. If we can be of any further assistance, please don't hesitate to get in touch and we'll be more than happy to assist you accordingly. Thanks, The WBAC Team

“Great experience David was very clear and kept me right with what I was doing would highly recommend A++++++”