webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was quote almost 4 times what I received, even during the phone call prior to selling there was no mention that I was not going to get what I was quoted, very misleading”

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“The guy who deal with my car was really nice. Very pleasant and helpful. I was impressed. Thanku.”

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“Good service.”

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“Very professional and quick. Great service By a lovely person, that didn’t pressure you into anything.”

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“Harry at great western road branch in drum chapel is an absolute credit to the company. A fantastic person who made me feel completely comfortable in a new situation. Because of Harry I would definitely recommend we buy any car and also be using this service again”

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“Good customer service and effective communications, honest appraisal and easy to complete the paperwork.”

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“Very smooth”

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“Rob was an star great customer service and very friendly”

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“Excellent service.Very professional and guick.No hassle. Very pleased with the offer for my van which I accepted.”

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“The service was polite and businesslike, but whilst I presumed that the figure given on-line would be eroded by almost anything, I was surprised by the extent to which this was the case. This is a criticism of the company, not the staff dealing with the sale.”

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“The lady was very helpful and fitted me in despite being late for the appointment. Professional, courteous and friendly at all times.”

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“Turned up. The guy looked around the car. Found a few bits and reduced the offer price accordingly but to be honest it was a good offer still. I would definitely recommend these for car selling as they offer the market value without no hassle”

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“Great easy hassle free experience”

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“Very simple process. Good communication”

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“Everything was done as they said”

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“Although the process was very easy and the chap who inspected the car did the best he could unless you car is pristene what was quoted was no where near what we finally got. Process good and received payment really quickly but expectations on final price dashed!”

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“Quick and easy service would use again”

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“Anything to take value of the car.”

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“Sold our car at Merry Hill branch. Dealt with a very helpful young man named Matt. He was friendly and very efficient.”

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“I sold my car with Martin in Northampton and he made the process so easy and straightforward. Thank you, I am one happy customer! 😊”

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webuyanycar is rated 4.4 based on 7,951 reviews