webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,956 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,956 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with reception and the way we were dealt with on the day.”

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“Good efficient service”

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“Good service and quick although price slightly lower than I could have got”

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“Quite happy with process and price given.”

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“easy way to sell a car. didn,t get as much as if i,d sold it privatelt but hey ho would go again. paid a bit extra and got my money same day. all in all not a bad service - suited me.”

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“Quick, easy service. Very good customer service”

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“Convenient and stress free”

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“It’s quick and easy”

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“Fairly happy. Shame they have to take such a chunk of your money tho.”

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“All handled well and professional. Just had some issues with the internet while there, but otherwise all good. Very happy with price and outcome.”

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“Easy service. Customer helpline not too good, other than that all ok”

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“Really simple process. As expected you get a few quid knocked off the virtual valuation when you turn up but for a quick simple sale would recommend it”

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“It was very quick and efficient thankyou”

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“Sam was really pleasant and polite throughout putting me at ease thanks Dave”

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“The price offered was reasonable but dropped by by£500 due to a few marks and scuffs that were no more than fair wear and tear. Overall the service provided by the site rep and the subsequent payments etc were good.”

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“Overall, a positive experience. The appointment was fast, and James at the Festival Park branch (Stoke) was polite, professional and helpful. The most difficult part is trying to assess scrapes, chips, scratches etc. by yourself to get an accurate online valuation, and the on-site valuation still resulted in me getting a little less for the vehicle than I hoped. That part of the process could be a little more transparent, for me.”

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“Staff member was pleasant and talked me through process.Ballymena office is a bit sparse....looks like somwhere closing down.”

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“Alvin made the transaction pleasant, quick and smooth. The inevitable knocking down on the quoted price happened, but I had factored this in and had a walk away figure in my head. It all seemed about fair.”

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“After a number of reasonable offers you reduced the offer price by 0ver 6 % for extremely innoccuous minor marks. Otherwise the process was quite acceptable.”

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“Excellent service with a pleasant member of staff to deal with. A little disappointed by the final offer and the large reduction in valuation due to a minor bumper scuff.”

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webuyanycar is rated 4.4 based on 7,956 reviews