webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,958 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response, efficient and friendly staff.”

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“I was extremely happy with the service provided by your representative.”

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“I was given quick friendly service .”

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“I give 4 stars reason one of your staff, he doesn't know how to talk to his customer not only me I saw he speak with every customer same who server me he is excellent”

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“Good SERVICE”

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“No hassle and politely managed.”

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“Quick and easy. Friendly staff but you never get the price that's quoted which I did expect. Plus having to pay a charge to get the payment quicker is poor service. Luckily I didn't need the funds immediately”

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“Really nice and simple process. Knocked £700 off for a few scruff on the alloys which seemed pretty steep to me.”

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“Easy and straight forward but charging fee for transferring payment a bit cheeky.”

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“Overall ok experience”

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“Process was very smooth, but if I had more time, I would have shopped around for price. However, I was suck for time and accepted the price as it is a bit take it or leave it...”

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“Service was fast and efficient Fair price but the admin fee and quick payment fee are a bit of a rip off as the faster payment incurs no cost to them”

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“Apart from not adhering to the quoted price, it was fine”

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“Good service, simple and concise.”

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“Good service 👍”

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“Very easy process to sell car and a very helpful agent at the Southend-on-Sea branch”

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“Pain free process - efficient. Fair outcome in balance.”

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“I was happy with the service I got on site, and was paid what I expected to get for the car. However my appointment was for 9.10 am. But the site I visited didn’t open until 10 am so not happy that I had to wait for 50 minuets”

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“Very simple process”

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“Really easy, was more convenient and gave a much better price than the main dealer”

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webuyanycar is rated 4.4 based on 7,958 reviews