webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, Adam and Laura were very knowledgeable and extremely helpful. The process was quick, easy and just what they promised - very impressed.”

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“All ok no issues”

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“You lowered the offer from £9000 to £8200 in a few days.i had no choice but to accept. How often do you do that I was conned. Please see my email”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“honest and reliable”

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“Quick and easy, very helpful staff (Mohammed) at stockley park. Thank you”

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“The service was excellent guy was very helpful and polite. Wouldn't hesitate to use this service again.”

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“Process was quick and smooth. Martin was efficient and clarified each step as he went along. Final price was quite low compared with offer but was acceptable.”

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“Good service and time was great”

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“Good service paid what the quote said.”

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“Good price and effortless”

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“An excellent service from a great staff member at Sunderland (Wickes) branch. Would use again.”

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“Got a lot less than the quote”

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“Was pleasantly surprised with the service. Everything was quick and easy. The online valuation was very good, and they even gave me a bit more when I went to the purchase appointment. The member of staff was friendly and helpful. The sale process was very easy and everything happened on time. Ie finance settled when they said it would be and I received the remaining amount in my account as promised. Would highly recommend We Buy Any Car.”

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“Had no idea how the process worked, webpage was clear and simple to use. Took car to the local office, gentleman was friendly and respectful, took time to explain the process. Quick and easy transaction.”

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“We were disappointed with the price knowing that we could have got a lot more if we had sold privately... but for the efficiency and ease, we rate 9. It was super quick and easy and (after paying the admin fee of £30) the money was in my account within the hour.”

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“Really happy with the service”

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“Booked appointment but had to wait around to speak to a member of staff so took a lot longer than promised”

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“Easy and quick way to sell car.”

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“Good service, very hot in the shop, got less then throught, everything very quick, no pushyness, same day payment.”

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“Great service Tim was fab”

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webuyanycar is rated 4.4 based on 7,954 reviews