webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service which was quick and easy and I got the money for the car within 5 minutes of agreeing to the price. I have used another organisation in the past but this was the easiest and being local was the quickest. The representative at Chelmsford branch (Luke) was helpful and polite and made the entire process simple. Thank you and I will recommend your company to others.”

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“Easy , no fuss and price agreed as per updated quote”

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“The representative was friendly and very efficient. The whole process was stress free and fair.”

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“Quick & easy service. Fitz was really helpful and very friendly. Would definitely use again and recommend!”

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“The agent who helped me sell my car (15:15 19/08/2022 at Bristol Imperial Park) was so helpful and just really personable and kind. Really made the experience smooth and easy for me and the price offered was reasonable.”

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“We love the service in general but we’re expecting we could pay for 30 minute payment so we could car shop at the weekend, which turns out can not happen as payment won’t come until next Monday. Being self employed this leaves me losing a days pay to shop now. Plus we are stuck as a family until I can take an unpaid day when we had planned the weekend.”

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“We were very pleased with the attention Davinder showed us and we thank him for all his hard work and effort in making it possible for us to sell our car to you.”

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“Very good very nice service”

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“So quick and simple with very reasonable valuation”

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“Excellent service. They honoured the price they originally quoted and the process was easy from start to end”

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“Excellent service, Adam and Laura were very knowledgeable and extremely helpful. The process was quick, easy and just what they promised - very impressed.”

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“All ok no issues”

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“You lowered the offer from £9000 to £8200 in a few days.i had no choice but to accept. How often do you do that I was conned. Please see my email”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“honest and reliable”

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“Quick and easy, very helpful staff (Mohammed) at stockley park. Thank you”

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“The service was excellent guy was very helpful and polite. Wouldn't hesitate to use this service again.”

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“Process was quick and smooth. Martin was efficient and clarified each step as he went along. Final price was quite low compared with offer but was acceptable.”