webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,969 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,969 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“Very friendly, knowledgeable and no pressure. All in all very easy to do.”

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“The guy I dealt with was great. Professional, polite and honest.”

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“Excellent service would highly recommend 👍”

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“Very professional , straight talking ,”

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“made the process so easy”

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“Very happy with the agreement ..”

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“Quick and friendly service, reasonable price.”

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“Really pleased with my hassle free experience of selling my card to this company.All very straightforward and much better price offered than the dealership.Would definitely use in the future.”

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“Initial questions online, then appointment at local 'pod' just 3 miles away, taking required documentation. We were met by a very nice guy. After checking documents and inspecting car we were given a valuation. Having already researched values online we were happy to accept. The whole process was under an hour, We can now 'shop around 'for another car, and probably get a better deal without a trade-in.”

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“Very efficient and friendly service . Happy with valuation and speed of money to bank . Happily recommend.”

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“Was able to sell my car quick and easy with very little trouble.”

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“My experience at the Newark branch was second to none. Smooth process from start to finish, everything was explained clearly and was left feeling like I had got a good deal.”

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“quick easy hassle free way of selling our car would use again”

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“The concept of webuyanycar is great. The transparency of webuyanycar is no so great. I was told to follow set procedures to ensure all is good to go ahead. Except this was not the case at all. As a lot of other customers have mentioned before the price quoted online is much higher than what you’ll actually get. Despite this ridiculous situation, a gentleman at the Lewisham branch was really great. Apologies, I don’t recall his name. I understand he has strict procedures to follow to ensure all goes smoothly. My frustration today was never at him but at the fact that I was told one thing on the phone and completely different in person. Also the shock of the price dropping to 1/3 of the valuation was disappointing. The service from the gentleman was great had a nice chat. Webuyanycar itself I would only go to if my car was near brand spanking new not a single scratch on it.”

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“The process was very quick and the guy was very helpful.”

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“only got half the price quote to me online and car was fine”

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“Fitz was very good at dealing with the sale of my old car. Explained everything well and was very knowledgeable.”

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“Very efficient in and out in 20 minutes”

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“Quick and easy process. Staff were great would recommend.”

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“Callum was brilliant. Talked us through every aspect of sale. Highly recommend”

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webuyanycar is rated 4.4 based on 7,969 reviews