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Wayfairer Travel Reviews

4.9 Rating 470 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

4.9

Based on 470 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 21st May 2024

Wayfairer Travel 5 star review on 21st May 2024

Wayfairer Travel 5 star review on 21st May 2024

Wayfairer Travel 5 star review on 21st May 2024

Wayfairer Travel 5 star review on 21st May 2024

Wayfairer Travel 5 star review on 21st May 2024

Wayfairer Travel 5 star review on 21st May 2024

407

Anonymous

Anonymous // 01/01/2019

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“Wayfairer really took the time to listen to what we wanted from our trip and tailor made us the perfect honeymoon! We had an amazing time in Zambia, and the two Safari camps were excellent - with very good food and exceptional guides. Transfers were all arranged and Wayfairer provided us with all the information we needed so that we didn't have to worry about a thing. Thank you!”

Dear James, Thank you for leaving such a fantastic review, we are delighted to hear that you had an amazing honeymoon in Tanzania and that you enjoyed the camps that you stayed at. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Best honeymoon we could ever wish for!”

Thank you for leaving a lovely review, we are so pleased you had an amazing honeymoon and we look forward to working with you again in the future. The Wayfairer Team

“Was looking for a travel agent to organise my trip of a lifetime and from the moment I spoke with Wayfairer, I felt very confident that they could deliver, they were very knowledgeable and helpful, giving me tips on when was the best time to travel in order to fulfill my personalised itinerary and I just felt that they could deliver the personal touch I was looking for. When I received the draft itinerary, straight away I knew Wayfairer were the ones for me. Wayfairer were able to deliver a 1st class service, were available throughout my pre planning to advise, assure and point me in the right direction. Organisation of all transfers ran smooth as silk and if I had any queries while away, there was always a prompt reply, which allowed me to fully enjoy my holiday of a lifetime and I also appreciated the personal calls before departure to check all was ok and that I was fully prepared. Thankyou Wayfairer”

Dear Steve, Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had an amazing trip and that it all ran smoothly. We are so pleased that you had an enjoyable experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairer organised a fantastic holiday for us to South Africa. All arrangements, transfers, trips and guides all went faultlessly. We will definitely use them again.”

Dear Brian, Thank you for leaving such a lovely review, we are so pleased that you had an amazing holiday to South Africa and that you had a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“This is the second time that I've travelled with Wayfairer and they didn't disappoint. Leonie and the team organised a holiday to Tanzania for me which included the bush and the beach. I visited Lake Manyara, Ngorongoro Crater, central and north Serengeti and then across to Zanzibar. The trip ran very smoothly, aided by the help of my concierge Toon. A really enjoyable and memorable holiday!”

Dear Suzanne, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had an amazing holiday to Tanzania and Zanzibar and enjoyed all the different places you visited along the way. We are so pleased that you had a great experience with the Wayfairer Team, especially Leonie and Toon and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairer Travel did an excellent job in organising our Kenya trip for us. The places we stayed were thoughtfully chosen intimate settings, considerate of the environment and local community, and with wonderfully welcoming staff. The travel arrangements worked perfectly and we felt very well looked after. Thank you!”

Thank you for such a lovely review, we are thrilled to hear that you had a fantastic trip to Kenya and enjoyed all the places you visited throughout your trip. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you in the future. The Wayfairer Team

“Wayfairer Travel did an excellent job for me. They asked thoughtful questions and provided all the information I needed and made perfect arrangements for my trip. They selected excellent service and lodging providers and did a much better job than I could have done. As a result, I have just returned from my dream trip to Africa. The trip was everything I hoped for and more, and I look forward to working with Wayfairer again. Chanelle was particularly helpful and fun to talk to.”

Dear Linda, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had an amazing trip to Africa and enjoyed all the lodges you stayed at throughout your trip. We are so pleased to hear that you had a great experience with the Wayfairer Team, especially Chanelle and look forward to working with you again in the future. The Wayfairer Team

“I have travelled to Bostwana with my four children. We have had a wonderful time and we all agree that the trip has far exceeded our expectations which were already very high. The organisation of the trip and the assistance of wayfairer along the whole process have been perfect, we are all very grateful of having had an unforgettable experience that we will remember for the rest of our lives. If I ever had the opportunity to do another safari i would do it with Wayfairer again but, before that, I will recomend them to my friends and relatives”

Dear Eduardo, Thank you for taking the time to leave such a lovely review and for your kind recommendation. What a fantastic video, we are delighted to hear that you had an amazing family holiday in Botswana and that it exceeded all your expectations. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“Wayfairer is wonderful and I highly recommend using them for any upcoming holiday plans you might have, especially if you intend on heading to Africa! My husband and i thoroughly enjoyed ourselves on our recent first year anniversary trip to Kenya and Zanzibar and we felt safe and taken care of the entire time, we've never had to worry about anything throughout the duration of the trip. The Wayfairer team are quick to respond and genuinely care about giving you the best possible holiday experience. Their recommendations are also wonderful and all the lodges we stayed at during our safari and beach holiday were top notch. We will definitely use Wayfairer again for our future travels. Thank you team! Eternally grateful for your help on planning our bucketlist trip! On to the next! :)”

Dear Rachel, Thank you for taking the time to leave such a great review, we are delighted to hear that you had a fantastic holiday to Kenya and Zanzibar and enjoyed all the lodges you stayed in during your trip. We are pleased that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Brilliant holiday, consisting of a 3 day safari in Tanzania followed by a beach holiday in Zanzibar arranged by Wayfairers. Toon (concierge) gave personalised attention to detail, answering our many questions before we departed, keeping in contact during the trip and followed up for the details of feedback afterwards. We are very happy with the service we recieved.”

Dear Angie, Thank you for writing such a lovely review, we are delighted to hear that you had a fantastic safari in Tanzania and enjoyed your beach holiday in Zanzibar. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you in the future. The Wayfairer Team

“We had a memorable trip in Botswana organised by Wayfairer. Our travel specialist was able to find an itinerary that perfectly met our needs and found places that we couldn't have found ourselves. Communication before and during the trip was great, even checking in with us midway through to make sure everything was going well. I would definitely consider using Wayfairer again for my next trip!”

Dear Alex, Thank you for taking the time to leave a fantastic review. We are thrilled to hear that you had an amazing trip to Botswana and got to visit some beautiful places. We are so pleased that you had a great experience with the Wayfairer Team and we are looking forward to working with you again in the future. The Wayfairer Team

“We had amazing family holiday in South Africa and Botswana organised by Wayfairer travel. Aggie put together an itinerary that we couldn't have done by ourselves, presenting us with a couple of different options to choose from. Everything went very smoothly and was clearly set out in our travel portal. Our concierge (Som) was on hand via WhatsApp to answer any further questions during our trip which was a nice personal touch. We were fortunate to be the only guests at two of the tented camps and received exceptional service from the camp staff and guides. The whole safari experience was very well thought-out by Wayfairer Travel and the order in which we did the three different safaris worked perfectly. We would definitely consider using Wayfairer again.”

Dear Liz, Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had an amazing family holiday to South Africa and enjoyed the whole safari experience. We are so pleased that you had a great experience with the Wayfairer team, especially Aggie and Som and we look forward to working with you again in the future. The Wayfairer Team

“We booked our recent trip to Kenya with Wayfairer. Their service was excellent from start to finish. Great advise during the choosing and booking process. Excellent help and communications throughout. We had a fantastic holiday and we’re really happy with the 3 locations they recommended and booked for us. I would be very happy to use them for our next trip.”

Dear Claire, Thank you for writing such an amazing review, we are delighted to hear that you had a fantastic trip to Kenya and enjoyed all the locations you visited. We are so pleased you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“I have only praise for the whole Wayfairer team (and I'm sure more people than we even know were involved in ensuring we have a perfect experience from A to Z). I was at great ease from first contact and felt fully supported and understood while putting together all the details of our dream holiday. The help and insights I received were truly invaluable and the result somehow managed to meet all of my expectations (no easy feat!). We then had to reschedule our trip twice in 2 years, and again all my gratitude for the understanding, support, and extra work that the whole team offered so we can eventually take the most incredible trip we've ever been on. We had our fair share of apprehensiveness prior to what was going to be our first holiday in Africa (Rwanada), but thanks to the team's continuous follow-up and support, along with the amazing work of their on-the-ground partners, it was all smooth sailing, luxury and amazing experiences. I don't have the words to describe how incredible Rwanda is, or how much we enjoyed our trip, though I can say that we couldn't have asked for a better tailored-made holiday. A big thank you to all of the people involved, and looking forward to planning our next adventure!”

Dear Georgiana, Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had an incredible long-awaited holiday in Rwanda for your first trip to Africa and you enjoyed all the experiences you had. We are so pleased that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“We recently returned from a breathtaking trip to Kenya, expertly arranged by Wayfairer Travel. From the initial planning stages, they tailored every detail to fit our specific interests and needs, creating a personalized itinerary that struck a perfect balance between adventure and relaxation. The accommodations were top-notch, providing comfort with a touch of Kenyan authenticity. We were enchanted by the diverse and stunning landscapes, enriched by guided tours that brought us up close with the country's iconic wildlife. The agency's commitment to customer satisfaction, their responsiveness, and their understanding of our desires made this journey not just a vacation but a life-affirming experience. We wholeheartedly recommend their services to anyone seeking a customized and unforgettable adventure in Kenya.”

Dear Ruimeng, Thank you for leaving such a lovely review, we are thrilled to hear that you had an amazing trip to Kenya and enjoyed the stunning landscapes you visited and the accommodations you stayed in along the way. We are pleased that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Simply magical! The Wayfairer team planned a South Africa trip that took us from "glamping" in Kruger to marine safaris on the Indian Ocean to city life in Cape Town, all capped off with memorable moments in the Kalahari! Not only was the destination(s) amazing, but their attention to detail and customizing the trip perfectly (one of us is vegan, so they found places that catered to that incredibly well) and planning things that were personalized to our interests like quad-biking through the Winelands, and an operator that does safaris so we could experience the bush on foot as well as on game drives - it was wonderful to get both perspectives. Already planning our next trip with Wayfairer!”

Dear Jaqueline Anne, Thank you for taking the time to leave such a fabulous review. We are thrilled to hear that you had an amazing trip to South Africa and enjoyed glamping in the Kruger to Cape Town and the tour through the Winelands. We are so pleased to hear that you had a great experience with the Wayfairer Team and look forward to working with you in the future. The Wayfairer Team

“In general everything was very good. I will mention the few deficiencies so that you can improve. In Setari we arrived and there was not enough food for all 14 of us. The manager said that next day food will arrive, that is UNACCEPTABLE. The manager at Setari offered hot water bottles in our beds due to the very cold weather these days. The water was warm, not hot, in the bottles. The next day I requested hot water bottles for two of us on the boat trip ( In Khwai we had them in our game drives) she said all of us will have them on the boat. The bottles never are arrived on the boats. Due to the cold spell we had, they should have closed at night the curtains in the windows, they did not do it completely even if I asked for it. In general that manager was useless. The best attention, personnel and guides was in Khwai, they were outstanding. Regards Juan”

Wayfairer Travel 5 star review on 2nd August 2023

“We were extremely pleased with our travel arrangements with Wayfairer. Josh and June were incredible, available and responsive to our questions and concerns. They helped us organize a 12-day self-drive road trip from Windhoek, Namibia to Vic Falls, Zimbabwe, for our family of 10. They took care of securing lodging and connecting us local companies to pick up our cars for the trip. We felt supported and ready to explore as soon as we landed. Wayfairer is highly recommended and we would absolutely use them again for travels to Africa! Thank you, June & Josh!”

Wayfairer Travel 5 star review on 1st August 2023

Wayfairer Travel 5 star review on 1st August 2023

Dear Corey, Thank you for taking the time to leave such a lovely review. What great photos! We are delighted to hear that you and your family had an amazing 12-day road trip from Windhoek to Victoria Falls. We are pleased to hear that you had a great experience with the Wayfairer Team, especially June and Josh and we look forward to working with you again in the future. The Wayfairer Team

“The team at Wayfairer Travel (massive shout out to Cat Von Bredow our travel specialist, and Toon Goss, our dedicated concierge) planned an epic intergenerational trip for our family of 12 to South Africa and Zimbabwe. Every aspect of our trip was fantastic - flights, transport, accommodations, guided tours and guides. When our visit to Table Mountain fell on a rainy day, a quick message to Toon and to the team on the ground resulted in a quick change and boom, we changed the table mountain visit to two days later. Thank you Cat, Toon and Wayfairer for a wonderfully memorable family trip! The Calis, Coleman and O'Leary Families”

Wayfairer Travel 5 star review on 28th July 2023

Dear Maureen, Thank you for taking the time to leave such a great review, what a lovely photo! We are thrilled to hear that you had an amazing trip to South Africa and Zimbabwe and that you all enjoyed all the excursions planned and had a wonderful visit to Table Mountain. We are so pleased that you had a great experience with the Wayfairer Team, especially Cat and Toon and we look forward to working with you again in the future. The Wayfairer Team

“Great service - we were listened to right from the start and felt we ended up with the holiday we wanted, rather than something templated. The team were very happy to tweak things for us, and helped ensure all the elements tied up seamlessly with transfers and guides where necessary - including arranging the best possible international and internal flights. I'd highly recommend Wayfarer for anyone looking for an amazing safari experience.”

Dear Alistair, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had an amazing safari and enjoyed all the elements of your trip. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

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Wayfairer Travel is rated 4.9 based on 470 reviews