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Wayfairer Travel Reviews

5.0 Rating 460 Reviews

100 %

of reviewers recommend Wayfairer Travel

Company Reviews

5.0

Based on 460 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 9th April 2024

Wayfairer Travel 5 star review on 5th April 2024

Wayfairer Travel 5 star review on 5th April 2024

Wayfairer Travel 5 star review on 3rd April 2024

Wayfairer Travel 5 star review on 26th March 2024

Wayfairer Travel 5 star review on 14th March 2024

Wayfairer Travel 5 star review on 4th March 2024

Julian Turnbull

385

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When i was planning the trip in Thailand,I made different enquiries but without any doubts Harry from wayfairer was the quickest And most professional person to answer to my request. In a few days time he organized a tour which completly fullfilled our expectations. We had asked him to organise a tour which could fit us And small kids ( 2 to 5 years old ). Everything was up to the last detail And suitable for both adults And kids. I highly recommend Wayfairer . PRE And post travel were very satisfying And the communication abroad was really easy aswell. welldone And we will definitively use your services again !”

Wayfairer Travel 5 star review on 14th March 2017

“Our trip was well organised and tailored perfectly to both our interests and the time we had available. It was an excellent introduction to Thailand visiting ancient temples, bustling cities, the jungle and the mountains. I'd recommend Wayfairer Travel and our trip to anyone.”

“It was brilliant, Andy was over the moon. We couldn't thank you enough and will defiantly recommend you and use you again if we plan to go in a few years.”

“I wanted to express my appreciation for the exceptional customer service I received from your team recently, especially to Jess and Lorna. Jess helped us to plan for our travel itinerary. We reached to wayfairer through the internet and she responded to us quickly with all the details on our concerns. We have problem with getting the entry visa. Jess and Lorna help us to sort it out even during the Christmas Holiday. From the moment I reached out with my inquiry, Jess and Lorna were prompt and attentive in addressing my concerns. I am incredibly impressed with the level of support I received. They organised with a great hotel and professional game driver to us. We enjoyed our trip very much. I will not hesitate to recommend your company to others based on the outstanding customer experience I had.”

“I would give 100 stars if I could. My expectations for the trip were sky high and somehow they exceeded them. Maggie was easy and attentive in planning. She LISTENED to our goals and needs and then designed a trip based on what we wanted instead of prepacking a trip. She listened to changes and incorporated what we wanted. Toon was an amazing concierge. She helped answer our questions before and during the trip. Despite travelling half way around the world to a time zone 8 hours ahead of ours it seemed easy. The trip itself was Heavenly. Every resort, guide, excursion was incredible. In fact our guide, Ebenezer, felt like a member of our family and when we left the Serengeti we kept texting him from Zanzibar. We wanted him to go with us! I don't think there is a single thing I have done differently. I just fret that we won't ever match this trip in future plans. If you are planning a Safari you would epically fail if you did not use Wayfairer. We plan to use them again for other elite level travel.”

Dear Gary, Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had an amazing holiday and enjoyed all the lodges and experiences. We are so pleased to hear that you had a great experience dealing with The Wayfairer team, especially Maggie and Toon and we are looking forward to working with you in the future to plan your next trip. The Wayfairer Team

“We felt very well looked after by Wayfairer travel. From our first (rather last minute) enquiry until the end of our amazing Safari trip. Maggie listened to our requests and came through with an unforgettable itinerary, that transpired just as it was supposed to. The concierge team (Toon) was super quick to respond to any questions throughout the trip also. Thanks team!”

Dear Rachael, Thank you for your very kind review. We're delighted Maggie and Toon were able to help put together something so perfect for you at the last minute and it all came together really well. We look forward to working with you again on any future trips, The Wayfairer Team

“We have had the the perfect holiday in Myanmar. Everything was organised and taken care off all that was left for us to do was relax and enjoy. I would recommend to anyone and would hope that we can use Wayfairer Travel again on a future holiday. Thanks for making our holiday so special.”

Hi Mike, Thank you so much for your lovely feedback. We're delighted to hear that you enjoyed your trip to Myanmar. We hope to see you again in the New Year! Enjoy the festive season, The Wayfairer Team

“I was referred by the Responsible Travel Company to several travel agents, but Wayfairer were the only one who really listened to what I wanted, went away and come back quickly with a fantastic itinerary. I outlined my budget, where I wanted to spend more/less, how long I had, what I liked and what I was thinking of, and Thea put together a perfect trip to Tanzania for safari and then onto Zanzibar for the beach. All the flights, pick up from the airport, numerous local transfers and a couple of day trips were included for me, so I really didn't have to do anything! It was all presented to me in a beautiful little booklet with all the detail. These days, when you can lose weeks trawling the internet, it is well worth having someone who knows the areas and the hotels, has contacts in the region and can do it all for you, much better than you ever could do yourself. Thea kept in contact throughout including whilst we were away, and we knew we had backup if there were any problems. She didn't make me feel silly about asking lots of questions. She even organised a few surprises for my birthday when my friends contacted her and asked her to help. The service from Wayfairer was superb throughout and I'd definitely recommend them to anyone.”

Thank you so much for such a complimentary review! It was a pleasure to organise such a special trip for you and to work closely with your friend to make your trip that extra special for your birthday. Please don't hesitate to contact us again about any future travel plans and we will be delighted to help. Thea

“Good personal service initially. The recommendations for the two Safari Lodges were spot-on. We were also pleased with Lux le Morne with one or two reservations. The organisation of all our transfers was excellent and we were happy with the standard of vehicle and the drivers at all times. Overall, the holiday was really enjoyable !”

Thanks for this lovely review Katharine and I'm delighted to hear that you really enjoyed your holiday :) Tom

“My family and I have just returned from our 2 week trip to Thailand. We contacted a number of different agents, but Harry was the one who understood our needs and created an itinerary that worked well for all of us. We sent our ideas and preferences to Harry and the trip ticked all the boxes. We managed to visit many beautiful parts of this fascinating country and got some insight into Thai culture. Harry was very responsive throughout, flexible with any changes we wanted to make and made sure everything was running smoothly during our stay. I would recommend Wayfairer Travel without hesitation. Keep up the good work.”

Thanks so much for the great review Irina, i'm glad we were able to give you a trip to remember! Look forward to hopefully welcoming yourself, Michael and the girls on another Wayfairer holiday in the future! All the best for 2018. Harry

“I was pleased for several reasons. Tom was prompt in responding to my email inquiries. The trip he planned out was an exciting and wonderful adventure. The Masai people at the camp/tent were extremely polite, tolerate and very accommodating. The food was outstanding, the view was memorable and the tents were so cool, especially the showers. Our guide was adorable and the coordinator was very intelligent and knowledgeable. Saruni Wild was an ideal experience for me....it put me close to the natural world and yet it had the comforts of a modern life-style.”

Wayfairer Travel 5 star review on 23rd October 2017

“My friend and I booked with Wayfairer Travel for our trip to Kilimanjaro in September 2016. The whole experience was beyond amazing. From a personally tailored hike plan to the team of porters and guides, everything was handled perfectly. We met up with Tom for a coffee before deciding on Wayfairer, but the moment you hear the passion in his voice for the fair treatment of the Porters and Guides working on the mountains It didn't take us long to make our decision. The trek itself was amazing and we loved every bit of it. The whole team at Fair Travel were very punctual, friendly and welcoming. We did lemosho route on Tom's advise and it is beautiful and great for acclimatizing. Our guides and Porters were amazing. They were friendly and experienced. One thing that I loved especially compared to some other treks that I have done is that the guides accessed our stamina and strength and knew exactly how fast or slow we should be climbing at different routes on the trek, so they set the perfect pace and made it much easier for us than it would have been otherwise. They were strict with the speed and diet and kept an eye on our appetite which I think is one of the most important things up on the mountain. And the food was absolutely delicious so a special shout out to the chef. Wayfairer and Fair Travel attract these amazing guys to work with them because they pay them and treat them fairly and having a great team around you makes for a great experience for the customer on the mountain. I will definitely travel with Wayfairer Travel again!!”

Wayfairer Travel 5 star review on 29th December 2016

“Everything was prepared for my girlfriend and I, what makes your holidays a lot more enjoyable and relaxing. The tours were really good, the driver and tour guide very friendly. I went to Burma and without speaking the local language it makes it really difficult to go anywhere as the local people don't really speak English.”

“This was the most incredible holiday I have ever been on. I went not knowing what to expect but given all the preparation Wayfairer had done on our behalf I was confident it would be a smooth and enjoyable ride. WOW was that putting it mildly. The whole holiday was great surprise after great surprise. For the first three days while in Siam Reap we had our own tour guide who spoke great English, took us to local places which were known to have delicious food. We went on a bike ride round the temples which was so much more fun than walking or getting a car and much quicker - taking the cycle paths meant we could see more. The accommodation was a boutique hotel and top notch and in a great location and we had a driver for the second day (and who also took us to and from the airport who was lovely). Flying to the capital we were greeted by a new tour guide and driver. These two became great friends of ours and we are still in touch. Again really great experience, saw the sites as per our agenda, beautiful boutique hotel and our tour guide even went off the agenda and got us tickets to the Cambodia/Thai football match. Great fun. We then went to a National Park before going down to the coast. On reflection although sleeping in a Khmer Cottage was an 'experience', there wasnt much else to do there and the waterfall wasn't anything much given we didnt go in rainy season. If I were to do it again i would go straight to the coast have a night in the amazing hotel we stayed in and then go to one of the islands off the coast and stay there for a night or two. We visited the smaller island for a day trip on our free day and it was pure paradise. They have huts and wow, I would have loved to wake up in one of those and sip my morning coffee on the terrace looking out onto the crystal clear waters. Coming back we went via another national park and saw huge monkeys swinging from trees and eagles soaring above our boat. It was only a quick hour or two boat trip around the lakes but definitely worth it. Tom was amazing before, during and after the trip. I felt so well looked after and it was great to have such an incredible holiday with everything already taken care of. Making good friends with locals, getting to visit local places that other tourists may not have known about was great and knowing everyone is paid well was the icing on the cake. Thank you for such a great holiday. I can't wait to book my next one! I've been recomending Wayfairer to everyone who asks about my trip. It really is the perfect company if you want to make sure you get the best of everything with the knowledge noone is being explotied in the process.”

“My wife and I agreed that our holiday in Cambodia was without doubt the best we have ever had. Every day was different, ranging from the magic of the temples of Angkor, the wildlife, ranging from dolphins to elephants, the sadness of the Killing Fields, the majesty of the Royal Palace to the beauty of Lonely Beach. To pick any one thing was impossible, but if forced to it was the absolute brilliance of the staff of the company at every level, in the UK organising and supporting the holiday and in Thailand as brilliant guides and when due to a travel delay, caused by extreme weather, rearranging and supporting us in a way that actually enhanced our holiday!”

“Wayfairer: slick, smart and safe Having only returned a few days ago from an unforgettable honeymoon, we are already planning our next trip away with Wayfairer.”

“The reason I picked Wayfairer is because it promised to be bespoke, luxurious and fair to the working staff and environment. In the end, Wayfairer has deliveried everything it promised and beyond : Our personal guide and driver have gone above and beyond to make sure our holiday experiences are memorable; all the hotels we stayed are all boutiques style yet very luxurious; Tom, The gentleman who designed our holiday truly understood what our expectations are and put together just enough destination and actives to make the holiday fun yet relaxing. It has been overall a 10 out 10 experiences.If I ever need another tailored holiday, Wayfairer without any doubts will be my top choice. Thanks guys!”

“Wayfairer sorted out our whole trip to Cambodia - it was super organised from start to finish and we immediately felt at ease on arrival. The tour guides were friendly and helped far beyond the call of duty. We saw some amazing sights and things that we will remember for years to come. Thanks Wayfairer for giving us a holiday of a lifetime.”

“.Tom did an excellent job putting together a customized itinerary for our group of 9. His in depth knowledge of the various game parks allowed him to direct us to parks that matched our expectations of what we were looking for in a safari holiday. We did not want to feel like we were part of a packaged holiday but also wanted to ensure that we saw all the wildlife we hoped. Ruaha and Selous were excellent choices and winding down on Mafia after the safari was perfect. We did not encounter any issues throughout the entire trip; drivers, pilots, etc. were there to meet us for all legs of our journey. I have travelled extensively and usually do all my own bookings but I have absolutely no hesitation in recommending Wayfairer Travel. I do not think I could have put together the itinerary without Tom's help.”

“Very well organised. Our guide and cook were skilled and did their job very well, moreover they were very pleasant company to travel with. This leaves us with great memories of Tanzania, the wildlife and Tanzanian people.”

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Wayfairer Travel is rated 5.0 based on 460 reviews