Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,376 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my picture. Frame quality was good and great value for money.”

Helpful Report

Posted 2 years ago

“Ordered my print, received my confirmation email. Then tumble weed!! I received 2 emails giving me 2 different couriers, neither of the links work. both saying my order is expected soon. The Wallart Direct website gives a phone number that doesn't work, the live chat system is useless, it said that my order has been fulfilled but can't tell me when. As soon as I started to complain and requested a refund suddenly their live chat went off-line and I now cannot contact them!! I will be claiming back through my bank.”

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Posted 2 years ago

“I use it to download videos from certain platforms that don't have an downloading option to do so. It works fast to download my desired videos.”

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Posted 2 years ago

“We purchased a metal canvas, being the largest landscape measurements. Uploading the image and sorting the design was relatively simple, the image looked to be crystal clear and how we wanted it. However, after arriving it was we feared, by having the largest canvas, it pixelated the image, which when you look closer, took away the sharpness of the image. One of the corners of the picture arrived slightly bent (packaging was excellent) but must have been caused by the delivery company. Overall, quick and simple, just if you go too big, the picture isn't great and might be best trying an alternative option.”

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Posted 2 years ago

“I recently ordered a print from Wallart-Direct. Unfortunately they sent the wrong print out but after this was brought to their attention, they sent the new print, no quibbles, no charges, just great service.”

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Posted 2 years ago

“Very pleased with my canvas picture. There was a slight hiccup with the order but after contacting the company via the direct chat on the website, the problem was quickly sorted out - thank you Steven!”

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Posted 2 years ago

“Update on previous post 2 days ago - we heard back from company who promise to swap our picture, will update once resolved !! .................(original post ) we ordered a print and you sent wrong one, we asked for a sun setting over a town and you sent a surfer , we have emailed you numerous times & phoned you but you ignore our messages, terrible customer service, we want our money back”

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Posted 2 years ago

“Excellent service; ordered 5 pictures in matching frames, all arrived within a few days, well packed and ready to hang.”

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Posted 2 years ago

“Very pleased with my poster, better than I hoped for. Arrived safely and on time”

Helpful Report

Posted 2 years ago

“we ordered a print and you sent wrong one, we asked for a sun setting ove r atown and you sent a surfer , we have emailed you numerous times & phoned you but you ignore our messages, terrible customer service, we want our money back”

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Posted 2 years ago

“Gorgeous picture very quickly delivery first class”

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Posted 2 years ago

“Very pleased with purchase. Was well packed and arrived within a couple of days.”

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Posted 2 years ago

“Love my seagull glass art - arrived on time. The fixings were missing but a quick email and it was sorted - they arrived the next day. Thoroughly recommend.”

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Posted 2 years ago

“We ordered a large canvas, which arrived within a week. It was packaged and handled with care, because when opened, it was in excellent condition. The delivery service they use kept us updated, and friendly delivery guy. The picture looks exactly like the one seen on the website. It now takes pride of place in our lounge, and we're delighted with it. Would highly recommend.”

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Posted 2 years ago

“Very disappointed with the poor quality and damage. Worn print where it meets framing.”

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Posted 2 years ago

“Excellent service honest and efficient. Pictures are perfect.”

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Posted 2 years ago

“loved the product and very well packaged arrived safely with no issues”

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Posted 2 years ago

“Love the product and great customer service”

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Posted 2 years ago

“Good prompt service but picture was damaged. Excellent response from Jane who organised a replacement”

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Posted 2 years ago

“Easy to order, very quick delivery and excellent quality.”

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Posted 2 years ago

Wallart-Direct is rated 4.7 based on 4,376 reviews