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Waggel Reviews

4.6 Rating 2,107 Reviews
92 %
of reviewers recommend Waggel
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
“Nice easy process, good price”
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“everything good and easy to join Waggel for our dog insurance. The only thing that could improve is the printing off the paperwork. I printed the initial after purchase which was "massive" ie many pages. All pages NOT NUMBERED. Then after acceptance from Waggel there was more paperwork. Please could you suggest when and what should be printed, and NUMBER the PAGES. Thank you. Frank W.”
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Hi Frank, Thank you for your feedback, I will be passing this on along to our Tech Team. Thanks, Mareia
“Very straight forward”
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“Very easy to get a quote and sign up”
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“Up to now it has been good”
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“I have had some difficulty finalising the start of my policy for Freddie. I could not confirm the declaration and thereafter move to payment for same. I emailed early on the 15th but the matter was not resolved. On return home later that day, I chatted with Kirsty who resolved the problem by getting other members of the team involved within an hour. Although I have rated a 4, I really see Waggel as an extremely good policy considering I became Mum to an older dog - Freddie - after his first Mum passed away. I Thanks Waggel. Pity I have missed out on some days of insurance before I feel I will be fully covered for Freddie.”
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“very easy to use and clear about what is on offer”
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“I just don't understand why I can't pay annually? Not everyone wants to add more direct debits to their accounts!”
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“Hard work it wouldn't let me put my details in on remote, had to start all over again.”
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“Good thanks”
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“Made a claim, and received a message from them which I never saw as it was buried somewhere in the messages on my account page on the site - would be easier if they just called. Spoke to a very helpful and polite customer service rep named Mercedes who sorted it out for me, approved the claim in 5 mins.”
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“Only gust changed to Waggel but so far so good.”
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“Straight forward easy to use quotation process with a premium I can afford, all seems good so far.”
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“Haven't used Waggel yet. Have always been with petplan for the last 15 years.”
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“Good and good prices 👍”
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“So far so good. I will reserve judgment until later.”
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“good experience so far, although the online chat function sometimes struggles no matter which browser i use. Been struggling to update my pet's name for a month or so”
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“Easy to complete online form, quick”
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“................”
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“For someone in their 70s and not techno very good, I found the website very good.”
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Waggel is rated 4.6 based on 2,107 reviews