Waggel Reviews

Name: Waggel
Address: 2 St Helen's place, London, London
Rating: 4.62

4.6 Rating 2,104 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

2 St Helen's place,
London
London
EC3A 6AB

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service that I've received from wagged. They all care about their members and treat people fairly. I would highly recommend waggle to family and friends.”

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“Straightforward and easy set up”

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“Was previously paying double this amount and the cos just kept increasing...said goodbye to the old company and hello to waggel...easy to use website and after reading the reviews, opted for waggel...plus the first month is free....fabarooney”

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“The service has been excellent and the empathy showed was really good. It was very easy to contact people for updates and I would highly recommend this company to friends.”

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“I changed to Waggel from my previous insurance company last June. In March I had to make my first claim in a decade, followed by a second a couple of weeks ago! The process was extremely easy, (much quicker and easier than years ago), all the Waggel staff that I have dealt with either on the phone or in writing have been very friendly, helpful and approachable. Both claims have been paid and my premium is renewing at the end of this month, it has obviously gone up a bit, but only by a few pounds and only a couple of pounds for my other two dogs that I haven't claimed for which I think is very reasonable. My previous company increased my premiums by 300% despite my never have claimed in four years!! I'm extremely happy with Waggel, and the personal message asking how Rodney is and hoping he is doing well and to give him their love that was added to my claim result notification is a lovely touch. Am recommending them to all my pet owning friends!”

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“Just got a new puppy all very exciting. Having looked around for pet insurance we came across wagged and found it clear to understand what we are getting for our money. Very easy setting up and now we have that happy falling if in the unlucky event some thing happens we are covered”

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“Very proud to have my dog protected by an amazing company”

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“Amazing very helpful and affordable”

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“Easy to read documents.”

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“Fantastic- easy to submit online (almost too easy- I wasn’t sure I’d done it right) and our claim was approved as expected.”

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“The website was very clear with a competitive price”

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“Excellent easy to use website”

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“Simple quick and easy”

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“Very easy to navigate and use”

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“Had a free video call with a vet today which is included in my insurance premium. Appointment was within 30 mins of going online to book it. I was very impressed with the service - thanks Waggel and Firstvet service :-)”

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You're welcome Claire, we hope Molly is doing well. Kinds regards, Mareia

“Very smooth and clear”

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“Good thank you”

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“great service”

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“Thanks, that was very easy to enroll my pet for insurance. I've been putting it off for years because policies were so complicated and stressful. Let's hope I never have to use it, but you never know what will the future hold. Many thanks, stay safe, regards Martin Gildea & Bailey”

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“Easy to arrange cover for both pets, policy details are clear and easy to understand. Haven’t had to use yet thankfully but seems straightforward if I had to claim.”

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Waggel is rated 4.6 based on 2,104 reviews