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Infinigate Cloud Reviews

4.8 Rating 2,903 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,903 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick”

Helpful Report

(Support) - Posted 4 months ago

“Jonathan was very helpful”

Helpful Report

(PS) - Posted 4 months ago

“Infinigate Cloud's team are always avaiable for support, and shared knowledge from Rob Gray helps us to stay on top of industry changes.”

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(New Customer) - Posted 4 months ago

“Rob Gray, is always available to provide support and assist with any queries.”

Helpful Report

(New Customer) - Posted 4 months ago

“Outstanding support and enablement from day one! I’ve only been at Luminor3 for just over a month, but I’ve worked in the channel for nearly ten years—and I can honestly say I’ve never experienced the level of support that Rob Gray has provided. From day one, Rob has equipped me with genuinely useful tools: clear cheat sheets, concise one‑pagers, and practical guidance that I can apply immediately in real customer conversations. What really sets Rob apart, though, is his availability and attitude. I can drop him a message at the drop of a hat, and he’s always there—responsive, helpful, and proactive. Starting a new role is never easy, and this was a particularly challenging period to hit the ground running. Rob’s support has made a huge difference in getting me up to speed quickly and confidently. The service, care, and consistency he provides are nothing short of exceptional. Kudos to Rob for the outstanding job he’s doing—I genuinely believe he sets the benchmark for customer success. If there were a vote for Employee of the Month, he’d have mine without hesitation.”

Helpful Report

(New Customer) - Posted 4 months ago

“Rob Grey is always fantastic for when I need any help. Hes brilliant.”

Helpful Report

(New Customer) - Posted 4 months ago

“Rob Gray helps us with all queries and is quick to come onto calls on Teams and emails. Thank you Rob”

Helpful Report

(New Customer) - Posted 4 months ago

“My inteactions with the Infinigate team have always been slick and efficient. The support team are always very quick with resolutions to any issues I have.”

Helpful Report

(New Customer) - Posted 4 months ago

“Artur sorted things out in no time. Many thanks.”

Helpful Report

(Support) - Posted 4 months ago

“I wanted to share some feedback on my experience working with Infinigate Cloud. Overall, I’ve found the partnership to be very positive. Your team is consistently responsive, supportive, and easy to work with, which makes a real difference in day-to-day operations. The access to knowledgeable account managers and technical support has been particularly valuable, especially when navigating more complex scenarios. If I were to highlight an area for improvement, it would be continuing to streamline processes and communication in certain areas to make interactions even more efficient. That said, the overall experience remains strong. Thank you for your continued support and partnership.”

Helpful Report

(New Customer) - Posted 4 months ago

“A great partnership with a great team.”

Helpful Report

(New Customer) - Posted 4 months ago

“The team at Infinigate are always on hand to help and support where required. A massive thank you to Emma Howard who has been exceptionally helpful recently, providing guiance and advice on numerous queries sent her way!”

Helpful Report

(New Customer) - Posted 4 months ago

“I’d like to share how pleased I was with the support Emma provided while working with our customer, CEC, during their transition from Power BI Pro to Fabric Capacity. Throughout the process, Emma offered unwavering support to me and took the time to clearly explain the licensing differences to the customer in a way that was easy to understand. She answered their questions thoroughly and provided the reassurance they needed to feel confident that this move would be beneficial for their business. Her clear communication and customer‑focused approach made a potentially complex change feel straightforward and well managed”

Helpful Report

(New Customer) - Posted 4 months ago

“Infinigate Cloud are a fantastic company to work with for Acronis products. Our relationship with Mariel Bon allows us to stay on top of all new products, help educate clients about the threats and protective methods and grow our client base effectively”

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(New Customer) - Posted 4 months ago

“Very happy with Ravi as our account manager. He is attentive and responsive to our needs and adds value to the relationship.”

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(New Customer) - Posted 4 months ago

“Very helpful”

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(Support) - Posted 4 months ago

“It has been great working with ravi. Always avalable and ready to help no matter the question.”

Helpful Report

(New Customer) - Posted 4 months ago

“Our account manager Ravi is very knowledgable and responsive. Nothing seems too much of a hassle and any queries are dealt with promptly.”

Helpful Report

(New Customer) - Posted 4 months ago

“Ravi has been very helpful, even when we ran into some issues early on, he helped resolve them quickly.”

Helpful Report

(New Customer) - Posted 4 months ago

“Provided me with the answers that I needed to understand licensing requirements, along with providing me with options around the way forward.”

Helpful Report

(PS) - Posted 4 months ago

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Infinigate Cloud is rated 4.8 based on 2,903 reviews