Vufold Reviews

Name: Vufold
Address: Queens Court, Queens Avenue, Macclesfield, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.81

4.8 Rating 1,836 Reviews

99 %

of reviewers recommend Vufold

4.8

Based on 1,836 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield,
Queens Court, Queens Avenue, Macclesfield
Cheshire East
SK10 2BN

451

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't really comment on the service, as I still waiting for my blinds, over 3 weeks now”

Helpful Report

Posted 7 years ago

We are sorry for the miss communication, you should not have experienced any delays and please accept our apologies for any inconvenience caused. Your blinds have been manufactured and we have arranged an installation date.

Posted 7 years ago

“One damaged panel - very prompt response to get this replaced which was great. Unfortunately the replacement was also damaged so a second was sent and was promised that this would be checked before leaving for delivery. Appreciated this sentiment but unfortunately the third replacement was still damaged. We installed it in the end as the damage was not visible but did leave a slight taste of disappointment on an otherwise fantastic product and otherwise brilliant service.”

Helpful Report

Posted 8 years ago

Thank you for your review and we are sorry to hear of the problems experienced. I can confirm the second replacement door was fully inspected before leaving Vufold but again was damaged during transit, this should not have reoccurred and we are truly sorry you have been let down during the delivery process. If you require a replacement door please contact Vufold customer services to discuss further. Thank you for your kind comments regarding the product and service and please accept our apologies for any inconvenience caused.

Posted 8 years ago

“After purchasing such expensive doors (which are now heavily discounted) I would have expected some pricing support on the accessorie products.”

Helpful Report

Posted 8 years ago

“Doors are good, and come with clear instructions. The final fitted doors look good. I decided not to have the doors that come with the base rail. This does mean that the doors tend to move about a bit when opening and closing the single door - unless you fit an extra bolt on the bottom of the middle door. I do not understand why Vufold does not supply the doors as standard with this as the buying an extra lock (£25) and getting the door routed all adds to the cost.”

Helpful Report

Posted 8 years ago

Thank you for kind comments relating to our instructions and the final appearance of your doors. An additional bolt is not supplied because If extra stability is required we do offer an option to choose the door with a bottom track. We are more than happy to supply additional items should you feel you require them. Thank you again for your feedback. Martin

Posted 8 years ago

Vufold is rated 4.8 based on 1,836 reviews