Vufold Reviews

Name: Vufold
Address: VUFOLD LTD | Doors & Windows, Queens Court, Queens Avenue, Macclesfield, Cheshire East
Rating: 4.80

4.8 Rating 1,942 Reviews

98 %

of reviewers recommend Vufold

4.8

Based on 1,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

VUFOLD LTD | Doors & Windows,
Queens Court, Queens Avenue,
Macclesfield
Cheshire East
SK10 2BN

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Vufold 5 star review on 7th October 2025

545

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the service offered which was prompt and efficient However when I was initially informed of the delivery in a 3 hour slot I was also told that the delivery team would let me know when they were about 30 minutes away This did not happen and when they were asked about this the reply given was that they were not told to do this by you It was a bit of a shock when the front door bell rang at 7:25 in the morning However the delivery term were very courteous I am also a bit unhappy that even though I purchased the doors when they were “on a summer sale” I have noticed that the cost of the doors are still the same now even though I purchased them two days before your sale was supposed to end so I have not actually made any saving on the cost”

Helpful Report

Posted 5 years ago

Dear Rino, Thank you for your review. We are sorry to hear the agreed phone call 30 minutes before delivery did not happen, and we have addressed this with our delivery company. We are a little confused with regards to your comments relating to your purchase price; we can confirm the price you paid during our sale is lower than our current web site price. Thank you for your positive feedback relating to the service you had received and we hope you enjoy your Vufold Master Bifold Doors. Kind regards Vufold.

Posted 5 years ago

“I bought two sets of Finesse 2.4m trackless doors. They came promptly as promised. The delivery men brought them in and put them down where required. Unpacked they had all the parts necessary and the machining certainly made assembly a lot easier. Being trackless I did expect some movement on opening. They really need an extra bolt when opening the single door. They came immediately after ordering but the price was ridulous so reducing the 5 rating I would otherwise have given.”

Helpful Report

Posted 5 years ago

“staff very helpful, order arrived quickly would have like care instruction when purchased and installed by builder - door sills damaged due to poor maintenance as unaware of maintenance schedule”

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Posted 5 years ago

“Excellent Customer service provided, with regular updates even when communicating not so good news ie. delay because of the disruption caused by COVID19. Delighted with my Roof Lantern when it arrived. My bi-fold doors not up yet but looking good.”

Helpful Report

Posted 5 years ago

“V easy to.order and v good quality product.”

Helpful Report

Posted 5 years ago

“When our doors were first delivered after checking them over i found there was a few issues with the finish on them, after contacting vuefold immediately this issue was professionally and promptly dealt with to our satisfaction , our Bi fold doors have now been fitted and look great and i must say all the fittings that were supplied with them are of a high quality .”

Helpful Report

Posted 5 years ago

“Excellent result! Only scary moment was assembling the frame and measuring diagonals, otherwise happy and smooth. Excellent value product with pretty clear instructions”

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Posted 5 years ago

“Seem to be a reliable company, good product delivered on time!”

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Posted 5 years ago

“Service both during and after purchase was really good, product was as described. Very happy with the purchase.”

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Posted 5 years ago

Thank you for your review we are pleased to give you a good service.

Posted 5 years ago

“Ordered bespoke internal door as a part of the refurbishment. It took sometime to arrive as it's bespoke one. But arrived as per given date. Nice door. Looks elegant. Thanks guys”

Helpful Report

Posted 5 years ago

Thank you for your review we are pleased your door set looks elegant

Posted 5 years ago

“Very helpful online customer! Handy delivery options. Very Smart final product! Instructions slightly confusing but not a problem for my experienced carpenter. Overall very positive experience.”

Helpful Report

Posted 5 years ago

Thank you for your review we are glad you are pleased with your doors.

Posted 5 years ago

Thank you for your review we are pleased you are happy with your service and product.

Posted 5 years ago

“Product-great quality. Instructions- clear. Salesperson Amy Reade was super helpful. Two frustrations: free delivery to UK mainland but no delivery to northern Ireland. (Still part of UK, last time I checked). So i had to pay for my own delivery. (Sad face) secondly, securing frame head is most important as this Carrie's the weight of the doors. My lintel was a keystone metal one, so I had to anchor a broad piece of wood first to its underside before installing the doors. But to return to my first point, the product was worth the hassle.”

Helpful Report

Posted 5 years ago

Thanks for your review I am pleased you are happy with your doors.

Posted 5 years ago

“The Inspire doors were delivered on time & in good condition. Installation was straightforward. Doors look good but would be improved by the addition of two extra drop bolts at threshold level. Pre-order advice over the phone was clear & helpful.”

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Posted 6 years ago

Thank you for your review of your Inspire internal bifold doors, we are glad you are happy with your doors and we will take your recommendation on board.

Posted 6 years ago

“Quality product. Sturdy and built to last.”

Helpful Report

Posted 6 years ago

Thank you for your review we are pleased you find them to be built to last.

Posted 6 years ago

“Good quality products quick delivery, easy installation. Screws for fitting are not the best quality..”

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Posted 6 years ago

Thanks for your review I am happy you are happy with the doors quality.

Posted 5 years ago

“Excellent doors good value and a lovely finish. Reasonably complicated to put together and we had some bits missing on delivery but this was sorted very quickly.”

Helpful Report

Posted 6 years ago

Pleased to know you are happy with the doors and that the missing parts were quickly sorted for you.

Posted 6 years ago

“Fitters were excellent , very professional guys . I had to wait longer than expected for the doors but installation went smoothly .”

Helpful Report

Posted 6 years ago

“doors turned out well,although I think the floor pivot pin fixing could be improved when fixing to floor”

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Posted 6 years ago

Thank you for your review and feedback.

Posted 6 years ago

“I was surprised we had to pay everything upfront. Usually it’s a deposit and the rest when you’re satisfied. The gaps around the internal window couldn’t really be filled so out decorator willdo that. Also confusion around what we thought we’d ordered from showroom versus what we actually got. It looks nice and the lead time was longer than we thought. The installation guys were very good and professional.”

Helpful Report

Posted 6 years ago

Thank you for your review. You initially looked at the curtain walling in our showroom which is more suited for external use, however as you were looking for a window for internal use we suggested a more suitable product, which is what you received and was also discussed during the survey. We apologise for the 1 week delay on the custom glass however we are glad you are happy with the installation and most of all that the end result looks nice. Kind regards

Posted 6 years ago

“The product is first class ,you get all the fixings,screws,drillbits etc You will need a second person to fit. Only negative is the installation instructions .Needs a colour version or better still a video version. Would recommend the product to anyone.”

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Posted 6 years ago

Thank you for your review and your valued feedback on instructions.

Posted 6 years ago

Vufold is rated 4.8 based on 1,942 reviews