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Vital Consular Reviews

4.8 Rating 1,038 Reviews

95 %

of reviewers recommend Vital Consular

Company Reviews

4.8

Based on 1,038 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vital Consular:

Consular specialist providing document legalisation and translation services. Take advantage of our huge database of knowledge on how to get these processes completed quickly and efficiently.

Powered by a highly experienced team of global staff who care as much about your requirements as you do, we are definitely not the cheapest, but consistently delivering a quality service needs expert staff that know what they are doing.

Save your precious time and money by letting us handle these complicated processes for you.

Visit Website

Phone:

03300881142

Email:

sales@vitalconsular.com

Location:

Unit 35, Batley Business Park,
Technology Drive,
Batley
Batley
WF17 6ER

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Vital Consular 5 star review on 21st August 2022

Vital Consular 5 star review on 21st August 2022

Vital Consular 1 star review on 8th June 2021

Vital Consular 5 star review on 28th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live abroad and needed my documents to be notarised and authenticated. The whole process from obtaining quotes to receiving my documents back was outstanding. My questions and concerns were addressed promptly and I was kept updated throughout. I would highly recommend Vital Consular.”

Thank you for taking the time to leave a review Jatinder I am so happy to hear that your were pleased with the service we provided and that our team were always on hand to answer any concerns or questions you may have had.

“Great service.”

Thank you Mahese for taking the time to leave your review. It is very much appreciated

“Communication below average. Timelines not kept to. Not accepting responsibility for delays. There are better companies, offering the same service for less money out there.”

Thank you Martin for taking the time to leave your review it has been very much appreciated. I am sorry you feel that the process has gone on longer than it should have. I have checked your order and we received your document on the 2nd of February. The service you opted for is the Express service which is a 15-20 working days service. If we base this on 20 working days this takes you to the 2nd March. You also opted for the Ministry of Foreign Affairs stamp to be applied and this adds an extra 5-8 working days onto the process. With the Ministry of Foreign Affairs stamp this takes you to the 15th March. Your order was dispatched back to you in the UK on the 14th March which means we had completed 1 day early as the process time does not include shipping back. The only updates we offer are when a stage has been completed so you know at what stage the process is at. I have checked our emails and you received all of the updates that you should have. Apologies if you didnt see these, they may have landed in your junk file.

“Good service, efficient & responsive.”

Thank you Ethan for taking the time to leave your review. It has been very much welcomed and appreciated.

“I was using a different Document Attestation company for my UAE documents, who told me they would not be able to process my marriage certificate due to the fact that it had a mixture of languages. I got in touch with Vital Certificates, and i asked them if they had the same opinion. They went away, checked and came back and said they would be able to do it. I was unsure due to the previous feedback, but i took a chance. They came through, excellent & first class service, advising you every step of the way on progress. I wish i had gone straight to Vital from the start. Lesson Learned!. Highly recommended.”

Thank you Marcus for taking the time to leave your very lovely feedback I am so very happy that we were able to help you with the very stressful process of attestation. We do always take each difficult case as a challenge and will always look into every option of attestation to figure out how to complete the requirements of our clients so I am so pleased that we were able to assist with your document. We do look forward to working with you again in the future if there was ever a further requirement

“I paid for Express service which should have taken 10 days. However days at consulate and received documents after one month. Too late. I requested some refund on the Express service but e mail ignored and no reply. Very poor and would not use this company again. It's a scam!!!!!”

Thank you Andrew for taking the time to leave you review. I can only apologise for the delay in having your documents completed. Unfortunately at the time of your order the Embassy were working very slowly and we could not ascertain the reason why. I can assure you we are not a scam and we always complete our clients order as quickly as we can. I do hope the refund issued does go some way to show our apologies

“Great service”

Thank you Yiber for taking the time to leave your review It has been very much appreciated

“Vital Consular delivered a friendly, professional and efficient service that I can recommend to anyone who requires assistance with legalising documents.”

Thank you George for taking the time to leave your review Thank you so much for recommending us to others it is greatly appreciated.

“Very professional and efficient service. Excellent communication. Would use again and recommend.”

Thank you so much Stephanie for taking the time to leave your review. I am so happy to hear that you would be happy to use our services again. We look forward to working with you again too.

“Excellent service very pleasant person dealt with me. efficient delivery wish id is known what day it was coming as they just caught me going down the road.Anyway it all went well thank you .”

Thank you for taking the time to leave a review Apologies you were unaware when the delivery was arriving. We do send out emails with tracking numbers and then DHL should call before trying to delivery. I apologise if they did not.

“I cannot praise this company enough. The service was excellent and the staff incredibly friendly and helpful!”

Thank you so much Hannah for taking the time to leave you review. I am so happy that you were pleased with the service we offered and that the team we always on hand to help.

“They were very supportive and their service is absolutely amazing. All the staff I spoke to were really helpful and I was made aware of every step and progress of my documents. Thank you”

Thank you for taking the time to leave your review Usman I am so pleased that our updates helped with placing your mind at rest that the attestation process was moving on as it should be.

“Excellent service”

Thank you so much for your kind words Margaret

“Excellent service! I felt my important documents were very well taken care of during the whole process.”

Thank you so much Steven for taking the time to leave your review. Your comments have been very much appreciated and welcomed.

“I paid extra for a speedy legalization process promised by the vital consular in the UK. Customers pay an additional fee for a 10 - 12 day legalization service, which I needed to secure a position at a university. I have waited from the 20th of January until the 22nd of February. This is unacceptable. The vital consular office blamed the Chinese embassy for taking their time. Without the proper legalization of the documentation, the university cancelled my contract. People who have been to Taiwan would understand the necessity of speedy accurate delivery of important legalized documents which the vital consular could not provide. No refund mentioned at all, although I insisted on it. They did apologize, but the loss and all the responsibility I had to bear. Again, unacceptable. I would not recommend their service to anyone.”

Thank you Casper for taking the time to leave your review. Your order was delayed and did take longer than the usual time. This was due to your University requesting an additional process so our solicitor could verify your document. For Taiwan we cant just process documents with a solicitor certification it has to be verified. Usually this process is very quick but because of the University requesting something different unfortunately this did take far longer. We process many documents for the use in Taiwan and have never incurred any issues. Vital Consular are very sorry for this. We have now changed the process slightly so our clients are aware that there may be a delay at the verification stage. Hopefully the refund you received will help show our apologies.

“I was very well attended to by the Vital team, who sent me my documents promptly and with great care.”

Thank you for taking the time Antonio to leave your review. Your comments are very much welcomed and appreciated.

“I must say Vital Consular has been my best choice to legalize and attest my MBA certificates. I have really benefitted from their timely expert advice and the way they handle my case in accomplishing the job on time and the timely updates they provided throughout the journey is something premium which I received over an above the fees I paid for the service. I highly recommend others to benefit from the service of Vital Consular.”

Thank you for taking the time to leave your review. I can not thank you enough for your lovely words. I will pass them onto the team involved. When we receive a review like yours it tells us that what we are doing is right and that are taking away part of the stresses of relocation.

“Excellent service, right from the start, prompt replies, very clear in their process, providing timely updates, overall very efficient, and fast! I received my document quicker than even expected.”

Thank you Daniel for taking the time to leave your review. I am really pleased our updates helped with placing your mind at ease knowing at what stage the process is at.

“Amazing service! Amazing staff, Quick, easy, and reliable. Highly recommend.”

Thank you Zahra for taking the time to leave your review. I am so pleased that you are happy with the service we provided.

“Very good service. Highly recommended”

Thank you for taking the time to leave your review Husnain I am very grateful for your comments and they are appreciated.

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Vital Consular is rated 4.8 based on 1,038 reviews