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Vintage Cash Cow Reviews

4.4 Rating 1,118 Reviews

85 %

of reviewers recommend Vintage Cash Cow

Company Reviews

4.4

Based on 1,118 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vintage Cash Cow:

Vintage Cash Cow is the free and easy way to sell your old stuff. We convert thousands of unwanted vintage items into cash for free. Just send us a box of items using your pre-paid postage labels and we'll return a cash offer for your items in days. It's a risk-free, hassle-free service - if you aren't happy with our offer we'll send everything back (for free).

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

King House, Leylands Road, Leeds,
King House, Leylands Road, Leeds
Leeds
LS2 7AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very easy service to do, also a nice cash surprise for items just sitting in my cupboard thank you Vintage Cash Cow”

Pleased to hear this Sandra. We look forward to working with you in the future. Best wishes, Natasha from the Vintage Cash Cow team 💜

“I was very impressed with the efficient, quick service from Vintage Cash Cow. Would definitely recommend.”

Thank you for your kind words Ruth! We are really happy to hear that you were impressed by our service. We look forward to working with you in the future. Best wishes, Natasha from the Vintage Cash Cow team 💜

“I sent several items to Vintage Cash Cow the box if items were received the next day. I was offered a price within 3 days and accepted the offer. Cheque received. Would definitely recommend.”

Hi Kathleen, We're so glad that you would recommend us, we certainly take that as a compliment! If you do recommend us to any friends, you can use this link to do so, and it earns you both a £20 voucher, redeemable at lots of places! https://refer.vintagecashcow.co.uk/referral-program Best wishes, Nicola from the Vintage Cash Cow team 💜

“excellant service,friendly and compasionate staff have use them 3 times since grandparents died and they are very helpful am preparing another box now”

Hi Audrey, We really appreciate that you've taken the time to leave us a review. It's really touching that you have trusted us to help you with such an emotional task, and I'm glad that our staff could do so in a friendly and compassionate manner. We look forward to hearing from you again soon! Best wishes, Nicola from the Vintage Cash Cow team 💜

“I found vintage cash cow very easy to use They were a very good ,and I think fair company with their offer. I would definitely use them again.”

Hi Sheila, Thank you for your kind words. We are pleased you were able to use our service to sell your unwanted items! Best wishes, Natasha from the Vintage Cash Cow team 💜

“Very easy to deal with and fair price for our stuff”

Thank you for your kind words Liz! We are really happy to hear that you found our price fair and our service easy to use. Best wishes, Natasha from the Vintage Cash Cow team 💜

“I wish I had read the 1 * reviews before using this company they are down right charlatans. I sent a large box containing gold silver brass Edwardian coins binoculars camera corgi cars tin plate toy and costume jewellery. They called to say they had valued some items and listed them. I was therefore under the impression that the remaining items were still to be valued so foolishly accepted the initial offer now they say it was for everything. I told them I had changed my mind surprise surprise you can’t don’t use them they are thieves”

Hello, Thank you for taking the time to give us some feedback, we do appreciate everything that our customers have to say, in order to improve. Our offers are made for the entire box of items, which is stated on our website. I have also listened to your offer call with our appraiser, where all of the items in your box were talked through, and we gave you the opportunity to ask any questions. We weren't made aware that you wanted any of the items returned to you. We do offer a 14 day period after receiving the offer, to think about it. However, once the offer has been accepted, it can't be reversed, as the items are sent to the different departments in the building. Unfortunately, you didn't contact us until 3 days after you had accepted the offer, that you had changed your mind, so by that point, we aren't able to return them. Thank you for giving the service a try anyway. Best wishes, Nicola from the Vintage Cash Cow team 💜

“As regards the way you run your business it's excellent. Phones answered quickly. the efficiency in the way you let people know their parcel has arrived quickly followed up by an offer. I cannot comment on the efficiency of your returns as I haven't used that yet. My critique is around the items you send. You send several items together so you have no idea of any individual valued item so can you be sure you are getting a good deal ?”

Hi Maureen, Thank you for taking the time to share which parts of the service stood out to you, we really appreciate it. I'm glad that you enjoyed the level of communication that we like to provide, and the speed of the service. As we aim to keep the service efficient, we don't offer itemised breakdowns of boxes, to keep the process as streamlined as possible. Our offers are based on the second hand market resale value of the items, so we make the best offers we can. We of course understand that we won't always meet expectations, which is why free returns are important to us; it's nice to hear that you have chosen to have a return on this occasion. We hope to hear from you again in the future. Best wishes, Nicola from the Vintage Cash Cow team💜

“Have been sending a few boxes of items and received good offers promptly, love the easiness of sending boxes at Post Office with pre paid labels. Have recommended 2 friends and i am awaiting £20 vouchers which is sn awesome bonus .”

Hi Kathleen, Thank you for sharing your experience with us! It's lovely to hear that you've used our service multiple times and been pleased with the offers each time! Thank you for recommending us, we really appreciate it, and hope you think of us the next time you are doing a clearout. Best wishes, Nicola from the Vintage Cash Cow team💜

“Very efficient”

Thank you for sharing Linda! Best wishes, Nicola from the Vintage Cash Cow team 💜

“Great service fair price”

Hello Margaret, Thank you very much for your review. I am very pleased to hear that you enjoyed using our service and you were happy with your offer. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team 💜

“This is the first time that I have used vintage cow. Their service was so quick and the process easy to use. I felt liberated when I got rid of my old jewellery. It was doing nothing in my jewellery box. The money I received will be spent on a good meal out for the whole family.”

Hello Sue, Thank you for taking the time to leave us a review. That's great to hear! I am very glad we could help you to make some extra money from your old unwanted items with minimal hassle. I hope you all enjoy your meal! Kind regards, Jethro from the Vintage Cash Cow team 💜

“Staff were very helpful and I received a generous amount if money for my jewellery”

Hello Beryl, Thank you very much for your review. I am so pleased to hear that you appreciated our customer service and that you were happy with the offer you received. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team 💜

“Whole procedure very straightforward & delighted with the valuation. Will be recommending to my friends.”

Hello Diana, Thank you for taking the time to leave us a review. I am so pleased to hear that you found us very easy to use and that you were happy with the offer you received. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team 💜

“Very efficient and helpful with queries. Very easy to send and excellent that nothing is wasted.Thank you!”

Hello Eileen, Thank you for taking the time to leave us a review. It's great to hear that you found us quick and easy to use and it's lovely to know that you appreciated our helpful customer service. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team 💜

“The best service ever and everything us done as they say it will be done.”

Hello Debbie, Thank you so much for your kind words. I am so pleased to hear that you had such a positive experience with us and that you felt you received exactly the service you were expecting. Please feel free to use us again any time. Kind regards, Jethro

“easy to use as you get prepaid postage, just box up and pop to the post office. very quick to phone to say what the value was.”

Hello Janice, Thank you for taking the time to leave us a review. I am very pleased to hear that you were happy with the speed and simplicity of our service as well as the fact that we are free to use. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team 💜

“Efficient and polite”

Hello Elizabeth, Thank you very much for your review. I am very pleased to hear that you appreciate the simplicity of our process as well as our customer service. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team 💜

“Excellent, easy to use with absolutely no risk, very fast turnaround with cash straight into my bank....fast. Recommended and I will certainly use again.”

Hello Philip, Thank you very much for taking the time to leave us a review. It's brilliant to hear that you really enjoyed the speed and process of our service and appreciated the fact that our service has absolutely no obligation, so there is nothing to lose if you don't like your offer. We can't wait to see what you send next time. Kind regards, Jethro from the Vintage Cash Cow team 💜

“Ease of postage, all prepaid, then a speedy assessment of goods and even speedier payment into bank account”

Hello Anne, Thank you for taking the time to leave us a review. I am so pleased to hear that you appreciated the speed and simplicity of our process as well as the no-cost service we offer our customers. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team 💜

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Vintage Cash Cow is rated 4.4 based on 1,118 reviews