Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: King House, Leylands Road, Leeds, King House, Leylands Road, Leeds, Leeds
Rating: 4.10

4.1 Rating 1,259 Reviews

76 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Metrics

Info

4.1

Based on 1,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Vintage Cash Cow:

Vintage Cash Cow is the free and easy way to sell your old stuff. We convert thousands of unwanted vintage items into cash for free. Just send us a box of items using your pre-paid postage labels and we'll return a cash offer for your items in days. It's a risk-free, hassle-free service - if you aren't happy with our offer we'll send everything back (for free).

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

King House, Leylands Road, Leeds,
King House, Leylands Road, Leeds
Leeds
LS2 7AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service, knowing everything will be used and recycled is a great comfort, the cash received is a very nice bonus.”

Helpful Report

Hi Fiona, Thank you for your kind words. We are pleased that you found our service very speedy and efficient. We work really hard to make sure all the items we buy are responsibly passed on so it is nice to see this recognised in your review. We look forward to hopefully working with you again in the future. Kindest regards, Natasha from the Vintage Cash Cow team 💜

“Superb service prompt efficient and informative very pleasant and helpful staff I have recommended you to my friends and will be using you again”

Helpful Report

Hi Penelope, Thank you for taking the time to review our service. We are pleased that you would describe our service as 'superb' and that you found us really efficient and informative. With the referrals, do be aware that when you refer friends to the service you are both entitled to a £20 voucher of your choice (Amazon, Love2Shop, Asda, Costa, M&S, National Trust and GlobalGiving) when they sell their first box with us. You can do this here: https://refer.vintagecashcow.co.uk/referral-program Kindest regards, Natasha from the Vintage Cash Cow team 💜

“First time of using, very helpful staff. Extremely efficient service. Just great”

Helpful Report

Hello Sandra, Thank you for taking the time to leave us a review. I am very happy to hear you were pleased with the customer service you received and the overall speed of our process. I hope you will consider using us again in the future! If you like, you can refer friends to our service, entitling you both to a £20 voucher of your choice (Amazon, Love2Shop, Asda, Costa, M&S, National Trust and GlobalGiving) when they sell their first box with us. You can do this here: https://refer.vintagecashcow.co.uk/referral-program Kind regards, Jethro from the Vintage Cash Cow team 💜

“Yes we were happy with the outcome.”

Helpful Report

Hello Shirley, Thank you for letting us know, and thank you for leaving us 5 stars! I hope we will hear from you again in the future. If you like, you can refer friends to our service, entitling you both to a £20 voucher of your choice (Amazon, Love2Shop, Asda, Costa, M&S, National Trust and GlobalGiving) when they sell their first box with us. You can do this here: https://refer.vintagecashcow.co.uk/referral-program Kind regards, Jethro from the Vintage Cash Cow team💜

“I was so impressed with this service. So easy to send a box using the prepaid generated labels that are sent to you in the post. Super quick turnaround - was contacted the next day after posting the box and was extremely pleased with the offer made. Once accepted money was transferred to my account the next day. Would highly recommend anyone who has 'bits and pieces' lying around in drawers to try Vintage Cash Cow.”

Helpful Report

Hello Jackie, Thank you very much for your kind words. I am very happy to hear you were so pleased with the speed and simplicity of our service. I really hope you will consider using us again in the future! If you like, you can refer friends to our service, entitling you both to a £20 voucher of your choice (Amazon, Love2Shop, Asda, Costa, M&S, National Trust and GlobalGiving) when they sell their first box with us. You can do this here: https://refer.vintagecashcow.co.uk/referral-program Kin regards, Jethro from the Vintage Cash Cow team 💜

“I’ve sent two boxes to you, I had a call from one of your guys to give me the price value of one box, but they said they hadn’t gone through the 2nd box, it’s been a few now, not heard any more from you, so please could you let me know value of second box please thank you x carol maskell”

Helpful Report

Hello Carol, Thank you for taking the time to leave us a review. I am very happy to see you have received and accepted the offer for your second box today. I apologise this was s little slower than usual and I hope you will consider using our service again in the future. Kind regards, Jethro from the Vintage Cash Cow team 💜

“Vintage cash cow service was superb.... Did as they said making it really easy. The only downside was the disappointing realisation of my goods thought they would have raised more.”

Helpful Report

Hi Anne, thanks for the review. We are happy to hear that you found our service superb. We do not claim to be the avenue for the highest profits and we always advise customers to have their items returned for free if they believe that they could earn more from them elsewhere. All the best, Jodi from the Vintage Cash Cow team 💜

“A good way to earn money on things you no longer use. Very good service. When you accept the offer your money is sent to you the same day.”

Helpful Report

Hello Jan, Thank you for taking the time to leave us a review. I am very happy to hear you were pleased with the service you received and I hope we will hear from you again in the future! If you like, you can refer friends to our service, entitling you both to a £20 voucher of your choice (Amazon, Love2Shop, Asda, Costa, M&S, National Trust and GlobalGiving) when they sell their first box with us. You can do this here: https://refer.vintagecashcow.co.uk/referral-program Kind regards, Jethro from the Vintage Cash Cow Team 💜

“Very efficient, organised & friendly. A great service, being able to speak with someone. We have been very impressed with the prompt & effective customer service.”

Helpful Report

Hi Ros, thanks for the review. We really appreciate your kind comments and we hope to continue to impress you, with every time you use the service! All the best, Jodi from the Vintage Cash Cow team 💜

“Very prompt, professional yet friendly, I was a little disappointed with the amount but fully accept your valuation. My only wish would be for a breakdown of the evaluation, mainly for future reference.”

Helpful Report

Hi Jackie, Thanks for your feedback. We hope that next time we can earn 5 stars from you! All the best, Jodi from the Vintage Cash Cow team 💜

“I have using this service for a while and the offers are now very low and the time to receive them is getting to roughly 10 days. Still waiting for an offer from a box they received 11th Nov and it’s the 25th today. Recently when I requested some labels I received an email asking what I would be sending before then send me anymore labels. It sounds like they are now being very selective with items they will take.”

Helpful Report

Hi Alison, thank you for your feedback. We like to check with customers what they are sending; every so often if they are repeat customers. We have faced delays due to repeated postal service strikes which in turn hinders our offer turnaround as we receive an influx of boxes in one go after a strike. All the best, Jodi from the Vintage Cash Cow team 💜

“I can't fault this company. Efficient, quick friendly and fair. Will certainly keep sending items.”

Helpful Report

Thank you for the kind words Gerrie! We are so pleased to hear that you found our service efficient, our team friendly and our offers fair. We look forward to seeing what is in your next box. Do be aware that you can refer friends to our service, entitling you both to a £20 voucher of your choice (Amazon, Love2Shop, Asda, Costa, M&S, National Trust and GlobalGiving) when they sell their first box with us. You can do this here: https://refer.vintagecashcow.co.uk/referral-program Kindest regards, Natasha from the Vintage Cash Cow team 💜

“Very good no hanging about.xx”

Helpful Report

Thank you for your 5-star review Barbara! We are pleased that you were really happy with our service. Do be aware that you can refer friends to our service, entitling you both to a £20 voucher of your choice (Amazon, Love2Shop, Asda, Costa, M&S, National Trust and GlobalGiving) when they sell their first box with us. You can do this here: https://refer.vintagecashcow.co.uk/referral-program All the best, Natasha from the Vintage Cash Cow team 💜

“Easy to use, just probably like everyone else would have appreciated higher offer.”

Helpful Report

Hi Sheila, Thank you for taking the time to review our service. We are glad that you found us easy to use. As a service we work really hard to be able to make as fair offers as possible but at times they can be limited by the second hand resale value of different items. We look forward to hopefully working with you again in the future. All the best, Natasha from the Vintage Cash Cow team 💜

“I recently used Vintage Cash Cow for the first time and was impressed at their efficiency and how easy it was. I did not expect much in return but was pleasantly surprised with their offer which came, as advertised, just a couple of days after receiving my box, and was immediately paid into my bank. I have been recommending Vintage Cash Cow to all my elderly friends who are trying to do some clearing out!”

Helpful Report

Hi Margaret, thank you so much for your lovely review. We are so happy to hear that we made decluttering easy and efficient for you, and that your offer sum was a pleasant surprise! All the best, Jodi from the Vintage Cash Cow team 💜

“A very good way of selling your unwanted clothes. Just take a few pictures, describing the item in full to give a prospective buyer a good idea of what the item is and how much you want . The buyer pays the postage. Wait for SOLD...print off label...post. Your money is usually in your Vinted balance within a week. Excellent.”

Helpful Report

Hi Jill, I think you might have been intending to review the service 'vinted' rather than ourselves 'vintage cash cow', we don't buy old clothes unfortunately. That being said, we do buy a range of vintage items so if you are interested you can sign up here: https://www.vintagecashcow.co.uk/free-selling-pack Kindest regards, Natasha from the Vintage Cash Cow team 💜

“I sent 3 large boxes of items, many were antiques, jewellery, cameras, silver plated items from the 1930s, and received a derisory offer. But the main reason I give only 1 star is that amongst my items was my mother's 3 stone diamond platinum engagement ring, valued at over £1000 several years ago. I was told there was some slight deterioration to the platinum. This ring was bought in 1930 and was worn by my late mother for 75 years so some deterioration was to be expected , but according to Vintage Cow this rendered the item basically worthless. Another item was a 12" world globe from the 1920s. Their site informs us they will take world globes. I was told this was only fit to be given to some repertory company, although the globe was in perfect condition. For all my items I was offered £168 pounds. I shall never use Vintage Cow again.”

Helpful Report

Hi Marie-Louise, thank you for the feedback. As a service, we appreciate that the offers made will not always live up to the expectations of our customers. When making an offer for a parcel of items, we take several factors into consideration, including the age, authenticity, quality, and condition of the items as well as the desirability of the items within our marketplace. These factors are generally beyond our control - if our outlets do not have a high offer available then we cannot do the same. All of our offers are made with no obligation to accept and I hope you chose to make use of our free returns service. All the best, Jodi from the Vintage Cash Cow team 💜

“Very efficient appraisal of items and prompt sending of cash. Pleasant to deal with too.”

Helpful Report

Hi Katharine, thanks for the kind words! We are very happy to hear that we made decluttering efficient for you. All the best, Jodi from the Vintage Cash Cow team 💜

“I know a bit about vintage pens and cameras and sent a box to Vintage Cash Cow out of matter of interest. The valuation was around 10 times less than what local dealers were offering and nearly 20 times less than items had previously sold for on EBay. Even local pawn shops would provide a better deal. Unless you are really desperate for cash and have no other option don’t sell any heirlooms to Vintage Cash Cow as you will not get a good deal. The valuers either seem to not know the market value or just drastically undercut what open market sales prices are in order to cover their company overheads meaning a very tiny return for you. Either way I would advise trying a different method to sell your vintage goods to get a decent, more realistic price. Avoid Vintage Cash Cow unless desperate.”

Helpful Report

Hi Andy, thank you for your feedback. We are not a valuation service and we never claimed to be the best avenue for the highest profits. We are a bulk decluttering service, specialising in making decluttering efficient and hassle-free. Our offers are based on several factors, a key one being what the current market value is within our vintage outlets.This factor does impact offers quite considerably and is beyond our control. We know we cannot meet all customers' expectations when it comes to offers, therefore the option to have all of your items returned for free is there. All the best, Jodi from the Vintage Cash Cow team 💜

“everyone at the company was extremely helpful and efficient. nothing was too much trouble and they made the selling experience very simple and straightforward”

Helpful Report

Hi Pam, Thank you for your kind words. We are so pleased that you found our service really efficient and helpful. We work really hard to ensure that this is every customers experience with us. Do be aware that you can refer friends to our service, entitling you both to a £20 voucher of your choice (Amazon, Love2Shop, Asda, Costa, M&S, National Trust and GlobalGiving) when they sell their first box with us. You can do this here: https://refer.vintagecashcow.co.uk/referral-program Kindest regards, Natasha from the Vintage Cash Cow team 💜

Vintage Cash Cow is rated 4.1 based on 1,259 reviews