Village Green Signs Reviews

Name: Village Green Signs
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.65

4.7 Rating 2,010 Reviews

91 %

of reviewers recommend Village Green Signs

4.7

Based on 2,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Village Green Signs:

Personalised Hand-painted House Signs

Visit Website

Phone:

0800 802 1032

Email:

support@villagegreensigns.co.uk

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME102NH

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Village Green Signs 5 star review on 29th May 2025

384

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good looking sign”

Helpful Report

Posted 4 years ago

“Don't waste your money. I ordered a rectangle slate house number and it came after around 1 month of waiting. Sadly, the text is completely wonky and makes the sign look terrible and it's definitely not rectangle. I've contacted customer services via the website twice and still no response after a week of waiting. Won't recommend or order here again.”

Helpful Report

Posted 4 years ago

Hi Matthew. We are ever so sorry for the issue with your slate house sign from us. I can see that a replacement was arranged and dispatched quickly for you.

Posted 4 years ago

“A wonderful experience from start to finish. Answered all my queries in a prompt and timely manner. My plaque is perfect and exactly what I wanted. Would certainly highly recommend this lovely company”

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Posted 4 years ago

“Was happy with our sign,it was smaller than expected but now it's up it looks great and is actually a good size. Delivery was longer than expected but understandable. Thank you.”

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Posted 4 years ago

“Loved the sign you made for us ! Looks fantastic and beautifully made.”

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Posted 4 years ago

“Absolutely love our bear 🐻 sign , the attention to detail is fab, looks better than in the photos as photos don’t do it justice”

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Posted 4 years ago

“Very quick and easy to order. Very pleased when it arrived. Thank you.”

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Posted 4 years ago

“When we received our new door sign we were very pleased with the design and the finished artwork. Would definitely recommend.”

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Posted 4 years ago

“Fantastic very happy with the service and product”

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Posted 4 years ago

“Was very happy with service and quality of product I am always wary of buying online but this company is very good”

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Posted 4 years ago

“I have sent 3 emails of complaint about my recent door number plague. None of which have been replied to. Order no. 000006945. My complaint is that the font size is small when I ordered large. The background colour is grey when the picture shows white background, which is what I requested. The front acrylic plate is scratched. Over all not happy with The quality of the order or the customer service, which is very poor. I would definitely not recommend this company.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that your sign was not as expected. I can see that you requested for both of your number and your street name to be large, which means you are requesting them to be the same size. This then created the number to be small. This is also how your live preview would have shown before deciding to order. All that needed to be done was to make sure that the number was large, and the street name was medium and then the live preview would have shown the exact layout you intended. This is the purpose of the live preview, to make sure you're happy with how it looks before ordering. We are ever so sorry if this wasn't clear to yourself and I can see that we have resolved your order for you as a gesture of goodwill.

Posted 4 years ago

“I have an issue with the product I received, after more than one week Order 000006604. Why is nobody bothered about contacting me when you have sent me two emails asking me about your service it doesn’t make sense. Please contact me on the email attached to my order.”

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Posted 4 years ago

Hi Paul. I am ever so sorry that you experienced an issue with your sign from us. I can see that a replacement was arranged by our customer service team and then dispatched . :)

Posted 4 years ago

“Delighted with my oval house sign, beautifully made”

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Posted 4 years ago

“I was very pleased with the sign and it is now in positions. It was quick to arrive, and I was updated along the way. Thank you”

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Posted 4 years ago

“Excellent service, excellent product, would recommend 100%”

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Posted 4 years ago

“Thank you for such an excellent service and product. We now have a clear well-presented sign on the property wall.”

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Posted 4 years ago

“I purchased a house sign from village green signs and everything right down to the customer service was perfect. My sign completes our house and is stunning”

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Posted 4 years ago

“Abolutely fantstic Work. We are so happy we with our sign. Have had so many wonderful comments about it. Thank you for your great work and great price.”

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Posted 4 years ago

“I like the sign would recommend this product”

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Posted 4 years ago

“Order arrived on time. It was exactly what I ordered. Quality is excellent. Looks great Easy to fit. Thanks Guys !”

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Posted 4 years ago

Village Green Signs is rated 4.7 based on 2,010 reviews